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jAlbum

Overview

jAlbum has a rating of 4.4 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jAlbum most frequently mention many years and photo albums. jAlbum ranks 7th among Photo Sharing sites.

service
2
value
2
quality
2
This company responds to reviews on average within 0 days
How would you rate jAlbum?
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Florida
1 review
0 helpful votes
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Great Shopping Experience with jAlbum
June 26, 2025

I had a great shopping experience with jAlbum. Easy to maneuver the website. Easy to find the information I needed to renew my subscription, and great price. I enjoy using jAlbum for my website design projects.

Date of experience: June 14, 2025
David E. jAlbum Rep
3 weeks ago

Really happy to hear that you've had such a positive experience with us. Thanks for sharing!

California
1 review
0 helpful votes
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Link to hi-res images doesn't work
July 14, 2025
Updated review

My album can display reduced resolution images fine, but when I choose "link to hi-res images", I get a "file missing" error. Early versions of J-Album worked flawlessly. I wasted my money on this new version.

Date of experience: June 27, 2025

JAlbum used to be so easy to use
April 26, 2025
Previous review

My settings are set to link the thumbnail images to the the hi-res images. When I click on the thumbnail, I get an image not found error. If I chose a setting to link to the reduced images, it works fine. The early version of jAbum never had this problem.

Date of experience: April 16, 2025
Missouri
1 review
0 helpful votes
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Great Product
May 31, 2025

This is the best web album software I have ever seen. Easy to use, easy to change templates, easy to publish. Fits all types of needs from a simple photo album on your computer to a web album to a photographer's portfolio. Well worth the price!

Date of experience: May 21, 2025
David E. jAlbum Rep
1 month ago

Thanks for your truly encouraging words on jAlbum Kurt!

Minnesota
1 review
0 helpful votes
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Very satisfied... Tres content!
July 12, 2025

I have been a JAlbum client for many years now. It is easy to use at my level. They make upgrades regularly.
Whenever I have question they are quick to reply. It is easy to share albums with friends. I am a happy customer!

Date of experience: July 2, 2025
David E. jAlbum Rep
2 days ago

Happy to hear that. Thanks Gerard!

Florida
1 review
0 helpful votes
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Re-installation of Jalbum
July 11, 2025

After using Jalbum for many years, I quit using it due to my web server going down. I migrated to a new environment and decided to upgrade to the latest Jalbum release. The install worked perfectly on an Ubuntu system and after reaching out to support for a question on parameeter settings, I received the correct answer that resolved my problem.

Date of experience: July 1, 2025
David E. jAlbum Rep
3 days ago

Happy to hear that it worked out so fine eventually. Thanks for sharing your positive experience with us.

Texas
1 review
0 helpful votes
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Very Good Software & Support
May 10, 2025

I have been using jAlbum for several years now to maintain my persona family web site. Every year the software has gotten better, with frequent updates and fixes. As my website has grown larger over the years, jAlbum has continued to make it very easy to maintain and update it. Throughout the years, I have, not yet, experienced crashes and/or losses of ANY data! I highly recommend getting and using jAlbum.

Date of experience: April 30, 2025
David E. jAlbum Rep
2 months ago

Happy to hear about your positive and solid experience of jAlbum Gerard. Thanks for sharing!

Texas
1 review
0 helpful votes
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JAlbum is what I was looking for
May 5, 2025

I had been looking for a tool to make it easier to publish photo pages to my family website, without having to do so much manual coding and configuring. I tried several products and was very impressed with jAlbum. I enjoy working with it. The support was very helpful when I had a couple questions early on. Highly Recommended.

Date of experience: April 25, 2025
David E. jAlbum Rep
2 months ago

Thank you for your positive words on jAlbum. We're so pleased that jAlbum fills your needs for photo sharing.

California
1 review
0 helpful votes
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It works for me
June 17, 2025

JAlbum provides the photo album presentation that matches my preferences. It is the way that I think these things should be done.

Date of experience: June 7, 2025
David E. jAlbum Rep
4 weeks ago

Happy to hear that. You're not alone. Thanks for sharing!

New York
1 review
0 helpful votes
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Video storage
May 26, 2025

I don't like the fact that that you can't store the completed video on a cd or as a file that you can share without having to upload it to your storage.

Date of experience: May 16, 2025
David E. jAlbum Rep
2 months ago

I'm sorry but that's false. You can produce video galleries using jAlbum that you can place and run straight from a CD/USB memory without involving our storage or any external storage. You DO need to ensure that you use a skin that's not relying on. Json files though. That's a browser restriction, and not something imposed by us. Use skins like Animatics, Lucid or Minimal, or most 3: rd party skins.

With this info, I hope you re-rate jAlbum. As it currently is, your rating lowers our average

Mexico
1 review
0 helpful votes
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I am happy with JAlbum's service. I have used it for years as a link from my website.
I would suggest it to anyone wishing to host their pictures

Date of experience: May 8, 2025
David E. jAlbum Rep
2 months ago

Thanks Peter. Happy to hear that!

California
1 review
0 helpful votes
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Klunky interface...
March 16, 2025

I used jAlbum years ago to build a portfolio site using the Banana Album skin. It was ok then but now the interface is outdated and clunky. NO WSIWYG, previews, and many cryptic options. I could't get the skin to fit my needs and many skins are just no longer supported...too bad

jAlbum attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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Excellent, as always!
February 26, 2025

I have been using jAlbum on my own paid-for host servers since 2013. It is an excellent product that is continually and meaningfully improved and does quite well precisely what it was intended for: it enables users who have minimal programming skills to create individual well organized, scalable, professional, nice looking web-based photo albums that are easy to maintain. More important, the team at jAlbum have always, ALWAYS been responsive, helpful, and patient. Requests for support or advice are answered almost in real time, and are always helpful, even sometimes including a snippet or two of custom code that lets me do something differently than was intended. In sum, I use a lot of different kinds of software every single day. IMO, jAlbum is among the very best in terms of value, support, ease of use, and being able to do what I need quickly and without frustration.

Date of experience: February 16, 2025
David E. jAlbum Rep
5 months ago

Thanks for taking the time to write up this review on jAlbum. Much appreciated!

Illinois
1 review
0 helpful votes
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Awesome 😎
April 6, 2025

I've always been amazed at the excellence experience I have had with jAlbum, both support and ease of use of the software! Thanks jAlbum 🙂

Date of experience: March 27, 2025
David E. jAlbum Rep
3 months ago

Really happy to hear that Jerry. Thanks for your words!

Washington
1 review
0 helpful votes
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Most Valuable tool in my toolbox
February 21, 2025

Jalbum allows me to quickly create product websites for my remodel bids. I can share images of project materials to make sure my customer and I are on the same page. Really has separated me from my competition!

Date of experience: February 11, 2025
David E. jAlbum Rep
5 months ago

Awesome. Thanks for sharing your experience on how jAlbum makes a positive difference. Feel free to share your gallery with us as well!

New Jersey
1 review
0 helpful votes
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Great product
April 1, 2025

I love jAlbum. It is easy to use and is a robust system for organizing and presenting photos.

Date of experience: March 22, 2025
David E. jAlbum Rep
3 months ago

Happy to hear this Rich! Thanks for taking the time to write this review.

Pennsylvania
1 review
0 helpful votes
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Superb Software and Support!
February 2, 2025

I've been using JAlbum since a few years after its introduction. It continues to get better each year and is unmatched in quality and functionality. The skins are excellent, and the support I have received regarding customization and issue resolution has been nothing short of amazing. You can see my albums at https://edgewoodgardens.net/image-galleries/.

Date of experience: January 23, 2025
David E. jAlbum Rep
5 months ago

Thanks for these kind positive words John! Nice to see the Lizard skin in use as well:-). I think we can all relate to experiences with crappy customer support. It seems to me that the larger the company is, the lower the support quality is.

Texas
1 review
0 helpful votes
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Happy Camper
January 3, 2025

I am just getting started with the software and feel like I've only learned.01 percent of its capabilities and already accomplished 90% of what I needed to do with making a responsive website display of 1700+ pictures collected over almost 20 years.
Tech support has been surprisingly very quick and helpful.

Date of experience: December 24, 2024
David E. jAlbum Rep
6 months ago

We're so glad you're getting along fine with jAlbum Jeff!

Massachusetts
1 review
0 helpful votes
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I've used album for almost 20 years, just doing simple stuff, usually with the same skin, sometimes adding comments for each or most pictures which can make the album into a story. It's easy to use and publish each album, it works equally well with Linux or Windows. I do wonder... for someday when I want to stop paying for the storage+server and the HTML/whatever that is published... wonder if I can export each album back to my own systems. I would not expect that, but it does sound like it would be easy (but not beneficial to the jalbum team!) to implement. For all I know, such an export/copy already exists. I upgraded my storage amount once and expect that will hold me for many years to come...thanks! Meanwhile google photos keeps trying to improve and compete, but I don't expect the same thing from google.

Date of experience: December 27, 2024
David E. jAlbum Rep
6 months ago

Thanks for your review! JAlbum never locks you in. You can download full galleries back to your computer. Just connect to your account, the right-click a gallery and select "Download". To later on upload that gallery to another computer, connect to the new account and drag and drop the downloaded gallery folder onto the desired destination.

Tennessee
1 review
0 helpful votes
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A great product
February 5, 2025

Just upgraded from v16 to v37 and this is way better and faster than the old school one.

Date of experience: January 26, 2025
David E. jAlbum Rep
5 months ago

Indeed! Welcome to 2025 and jAlbum 37! Thanks for writing those lines confirming the improvements Peter!

Texas
1 review
0 helpful votes
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I purchased jAlbum years ago and put pictures on your on-line server. It constantly rejected my renewal for two weeks or more. You were unable to resolve the problem until recently but I wasn't notified it was resolved. I tried again and my credit card was accepted.

Date of experience: November 28, 2024
David E. jAlbum Rep
7 months ago

Sorry to hear about that experience. Were you in contact directly with us (support@jalbum.net) or our payment partner Fastspring?