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jAlbumReviews 145

4.3

About the Business

The jAlbum desktop software creates rich web photo galleries for any web site. Perfect for photographers, individuals and organizations wanting to share images and videos on their own sites without relying on centralized services. jAlbum has been in business since 2006 and is a trusted solution for independent photo sharing. To date, jAlbum galleries are used on over 220 million web sites (Data from Majestic.com). jAlbum has received top user reviews with SiteJabber, TrustPilot and Capterra Why use jAlbum? Integrity: YOU have full control of the management, storage, and presentation of your images no lock-in. Host your images with us or with any web hotel you like. Your galleries will work - even without us. Convenience: Manage large amounts of images right from your PC no need to upload them to an online service in order to pick the best ones for presentation and add captions. This is better done locally, and works offline too! Expression: Not all web sites look alike, so why should your galleries? With jAlbum, you can customize the visuals and functionality of your galleries to your liking. jAlbum is available for Windows, Mac and Linux.


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jAlbum Reviews Summary

jAlbum has a rating of 4.3 stars from 145 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jAlbum most frequently mention many years and photo albums. jAlbum ranks 8th among Photo Sharing sites.

service
2
value
2
quality
2
This company responds to reviews on average within 0 days
Florida
1 review
0 helpful votes
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Great product and customer service
July 17, 2025

Been Withalbum since it started Keep trying new things to see if there's anything out there that would be better or different and I keep going back to the easy flow and view ability of Jalbum

Date of experience: July 7, 2025
David E. — jAlbum Rep
1 day ago

Happy to hear that you keep coming back Drew! Thanks for your review.

California
1 review
0 helpful votes
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Link to hi-res images doesn't work
July 14, 2025
Updated review

My album can display reduced resolution images fine, but when I choose "link to hi-res images", I get a "file missing" error. Early versions of J-Album worked flawlessly. I wasted my money on this new version.

Date of experience: June 27, 2025

JAlbum used to be so easy to use
April 26, 2025
Previous review

My settings are set to link the thumbnail images to the the hi-res images. When I click on the thumbnail, I get an image not found error. If I chose a setting to link to the reduced images, it works fine. The early version of jAbum never had this problem.

Date of experience: April 16, 2025
Minnesota
1 review
0 helpful votes
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Very satisfied... Tres content!
July 12, 2025

I have been a JAlbum client for many years now. It is easy to use at my level. They make upgrades regularly.
Whenever I have question they are quick to reply. It is easy to share albums with friends. I am a happy customer!

Date of experience: July 2, 2025
David E. — jAlbum Rep
6 days ago

Happy to hear that. Thanks Gerard!

Florida
1 review
0 helpful votes
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Re-installation of Jalbum
July 11, 2025

After using Jalbum for many years, I quit using it due to my web server going down. I migrated to a new environment and decided to upgrade to the latest Jalbum release. The install worked perfectly on an Ubuntu system and after reaching out to support for a question on parameeter settings, I received the correct answer that resolved my problem.

Date of experience: July 1, 2025
David E. — jAlbum Rep
1 week ago

Happy to hear that it worked out so fine eventually. Thanks for sharing your positive experience with us.

Florida
1 review
0 helpful votes
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Great Shopping Experience with jAlbum
June 26, 2025

I had a great shopping experience with jAlbum. Easy to maneuver the website. Easy to find the information I needed to renew my subscription, and great price. I enjoy using jAlbum for my website design projects.

Date of experience: June 14, 2025
David E. — jAlbum Rep
3 weeks ago

Really happy to hear that you've had such a positive experience with us. Thanks for sharing!

California
1 review
0 helpful votes
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It works for me
June 17, 2025

JAlbum provides the photo album presentation that matches my preferences. It is the way that I think these things should be done.

Date of experience: June 7, 2025
David E. — jAlbum Rep
1 month ago

Happy to hear that. You're not alone. Thanks for sharing!

Missouri
1 review
0 helpful votes
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Great Product
May 31, 2025

This is the best web album software I have ever seen. Easy to use, easy to change templates, easy to publish. Fits all types of needs from a simple photo album on your computer to a web album to a photographer's portfolio. Well worth the price!

Date of experience: May 21, 2025
David E. — jAlbum Rep
2 months ago

Thanks for your truly encouraging words on jAlbum Kurt!

New York
1 review
0 helpful votes
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Video storage
May 26, 2025

I don't like the fact that that you can't store the completed video on a cd or as a file that you can share without having to upload it to your storage.

Date of experience: May 16, 2025
David E. — jAlbum Rep
2 months ago

I'm sorry but that's false. You can produce video galleries using jAlbum that you can place and run straight from a CD/USB memory without involving our storage or any external storage. You DO need to ensure that you use a skin that's not relying on. Json files though. That's a browser restriction, and not something imposed by us. Use skins like Animatics, Lucid or Minimal, or most 3: rd party skins.

With this info, I hope you re-rate jAlbum. As it currently is, your rating lowers our average

Mexico
1 review
0 helpful votes
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I am happy with JAlbum's service. I have used it for years as a link from my website.
I would suggest it to anyone wishing to host their pictures

Date of experience: May 8, 2025
David E. — jAlbum Rep
2 months ago

Thanks Peter. Happy to hear that!

Texas
1 review
0 helpful votes
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Very Good Software & Support
May 10, 2025

I have been using jAlbum for several years now to maintain my persona family web site. Every year the software has gotten better, with frequent updates and fixes. As my website has grown larger over the years, jAlbum has continued to make it very easy to maintain and update it. Throughout the years, I have, not yet, experienced crashes and/or losses of ANY data! I highly recommend getting and using jAlbum.

Date of experience: April 30, 2025
David E. — jAlbum Rep
2 months ago

Happy to hear about your positive and solid experience of jAlbum Gerard. Thanks for sharing!

Texas
1 review
0 helpful votes
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JAlbum is what I was looking for
May 5, 2025

I had been looking for a tool to make it easier to publish photo pages to my family website, without having to do so much manual coding and configuring. I tried several products and was very impressed with jAlbum. I enjoy working with it. The support was very helpful when I had a couple questions early on. Highly Recommended.

Date of experience: April 25, 2025
David E. — jAlbum Rep
2 months ago

Thank you for your positive words on jAlbum. We're so pleased that jAlbum fills your needs for photo sharing.

Texas
1 review
0 helpful votes
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Excellent Software for Web Galleries
April 15, 2025

I've been using jAlbum to create family related web galleries for over 10 years. The software is friendly, yet powerful, and has a multitude of skin choices for the visual presentation of those galleries. I tried several different gallery presentations before settling on jAlbum as my software of choice and found them not as powerful or lacking in visual presentation choices. JAlbum can create galleries as complex or simple as you need them to be. It checks all the relevant boxes...

Date of experience: April 5, 2025
David E. — jAlbum Rep
3 months ago

We're so pleased to read these positive words, especially as you've checked out competition and found jAlbum stronger. Thanks for taking the time to write this review Paul!

Florida
1 review
0 helpful votes
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Website
April 10, 2025

Terrible I can not get into my site and I can not find out why.

Date of experience: March 31, 2025
Illinois
1 review
0 helpful votes
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Awesome 😎
April 6, 2025

I've always been amazed at the excellence experience I have had with jAlbum, both support and ease of use of the software! Thanks jAlbum 🙂

Date of experience: March 27, 2025
David E. — jAlbum Rep
3 months ago

Really happy to hear that Jerry. Thanks for your words!

New Jersey
1 review
0 helpful votes
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Great product
April 1, 2025

I love jAlbum. It is easy to use and is a robust system for organizing and presenting photos.

Date of experience: March 22, 2025
David E. — jAlbum Rep
4 months ago

Happy to hear this Rich! Thanks for taking the time to write this review.

California
1 review
0 helpful votes
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Klunky interface...
March 16, 2025

I used jAlbum years ago to build a portfolio site using the Banana Album skin. It was ok then but now the interface is outdated and clunky. NO WSIWYG, previews, and many cryptic options. I could't get the skin to fit my needs and many skins are just no longer supported...too bad

jAlbum attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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Excellent, as always!
February 26, 2025

I have been using jAlbum on my own paid-for host servers since 2013. It is an excellent product that is continually and meaningfully improved and does quite well precisely what it was intended for: it enables users who have minimal programming skills to create individual well organized, scalable, professional, nice looking web-based photo albums that are easy to maintain. More important, the team at jAlbum have always, ALWAYS been responsive, helpful, and patient. Requests for support or advice are answered almost in real time, and are always helpful, even sometimes including a snippet or two of custom code that lets me do something differently than was intended. In sum, I use a lot of different kinds of software every single day. IMO, jAlbum is among the very best in terms of value, support, ease of use, and being able to do what I need quickly and without frustration.

Date of experience: February 16, 2025
David E. — jAlbum Rep
5 months ago

Thanks for taking the time to write up this review on jAlbum. Much appreciated!

Washington
1 review
0 helpful votes
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Most Valuable tool in my toolbox
February 21, 2025

Jalbum allows me to quickly create product websites for my remodel bids. I can share images of project materials to make sure my customer and I are on the same page. Really has separated me from my competition!

Date of experience: February 11, 2025
David E. — jAlbum Rep
5 months ago

Awesome. Thanks for sharing your experience on how jAlbum makes a positive difference. Feel free to share your gallery with us as well!

Arizona
1 review
0 helpful votes
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Very poor images displayed on website.
February 15, 2025

Published photos on jalbum website and photos were fuzzy and unacceptable to customer. Had to use another tool to display customer photos

jAlbum attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 5, 2025
David E. — jAlbum Rep
5 months ago

Jim, please get in contact with us at support@jalbum.net so we can help you out. JAlbum is known to produce super sharp pictures, so there must be some setting wrong here. As it stands now, you're unhappy and your rating hurts our business. I hope you get in touch with us. Pass us a link to the gallery for inspection.

Mississippi
1 review
0 helpful votes
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I've been a member for multiple years and I'm happy with the app.

Date of experience: January 1, 2025
David E. — jAlbum Rep
5 months ago

Thank you David!