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jAlbumReviews 151

4.6

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From the business

The jAlbum desktop software creates web photo galleries for any web site. Perfect for photographers, individuals and organizations wanting to share images and videos on their own sites without relying on centralized services.

jAlbum has been in business since 2006 and is a trusted solution for independent photo sharing. To date, jAlbum galleries are used on over 220 million web sites (Data from Majestic.com). jAlbum has received top user reviews with SiteJabber, TrustPilot and Capterra
Why use jAlbum?

Integrity: YOU have full control of the management, storage, and presentation of your images no lock-in. Host your images with us or with any web hotel you like. Your galleries will work - even without us.
Convenience: Manage large amounts of images right from your PC
Expression: Not all web sites look alike, so why should your galleries? With jAlbum, you can customize the visuals and functionality of your galleries to your liking.

jAlbum is available for Windows, Mac and Linux.


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jAlbum Reviews Summary

jAlbum has a rating of 4.6 stars from 151 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jAlbum most frequently mention many years and photo albums. jAlbum ranks 2nd among Photo Sharing sites.

service
3
value
2
quality
8
This company responds to reviews on average within 0 days

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Michigan
1 review
0 helpful votes
Follow Eric E.
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I've used jAlbum for a decade or so to manage my photo albums. It's worked well. I've used PSE 13 for a decade to catalog, edit, and format images and would love to be able to use jAlbum to accomplish this step too. Recently, I upgraded 2 releases after obtaining an additional 25% discount in addition to the 30%. There was no real new features for what I do but I did notice a great improvement in the physical building and upload process. I really would pay additional money for an upgraded tool so I can replace my PSE 13 SW that is still working, but I fear will stop working some day in a future windows. I need robust file cateloging, tagging, and standard photo editing tools along with bulk conversion. I can only hope:-)

Date of experience: September 4, 2025
David E. — jAlbum Rep
4 days ago

Thank you for your positive review. Please write us at support@jalbum.net and outline more specifically what photo editing and cataloguing features you're missing

GB
1 review
0 helpful votes
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It's going well but I have lost data a couple of tine. It seems fast and I di like the direct FTP upload.
After apparently loosing data, I imported that which I have on my website into a new project and it was a real mess, thumbnails images in all folders.
I deleted everything and started again.
I will learn and improve then give you a more positive rating.

Date of experience: August 27, 2025
David E. — jAlbum Rep
2 weeks ago

Please let us know more about the import issue. JAlbum should import published jAlbum galleries fine if you rely on File->Import. Just write us at support@jalbum.net and outline how you did the import.

Colorado
1 review
0 helpful votes
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Service and notifications are top notch. The software is easy to use and provides a lot of flexibility.

Date of experience: August 27, 2025
David E. — jAlbum Rep
2 weeks ago

Happy you share this. Thanks Randall!

Minnesota
1 review
0 helpful votes
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Best Web Photo Album Creator PERIOD!
September 2, 2025

JAlbum is not only the easiest and most creative way to create photo albums for the web, they also are very responsive if you run into a problem or bug.

Date of experience: August 23, 2025
David E. — jAlbum Rep
2 weeks ago

Really happy we could help out to resolve your problem. Thanks for sharing your positive experience with us!

Arizona
1 review
0 helpful votes
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I was previously using a combination of hard coded HTML and a freeware album generator to develop my picture blog. Changes were very time consuming and managing upload locations to my hosting provider was very tedious. I stumbled upon jAlbum about 3 years ago and found it would make managing my site's content MUCH easier. It was a bit of a learning curve, but the community support was great and I was quickly able to 'migrate' my pages over and build my entire site. The features and capabilities are FAR beyond what a simple review can show. JAlbum is worth every penny!

Date of experience: August 18, 2025
David E. — jAlbum Rep
3 weeks ago

Thank your for your positive words on jAlbum Kevin! Really appreciate it.

New Jersey
1 review
0 helpful votes
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I love jAlbum!
August 23, 2025

I've been using it for many years now, and it's a wonderful product. It does exactly what I need, quickly and correctly.

Date of experience: August 13, 2025
David E. — jAlbum Rep
4 weeks ago

Thank you for your warming positive words Albert. Means a lot to us!

Florida
1 review
0 helpful votes
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Been Withalbum since it started Keep trying new things to see if there's anything out there that would be better or different and I keep going back to the easy flow and view ability of Jalbum

Date of experience: July 7, 2025
David E. — jAlbum Rep
2 months ago

Happy to hear that you keep coming back Drew! Thanks for your review.

California
1 review
0 helpful votes
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Link to hi-res images doesn't work
July 14, 2025
Updated review

My album can display reduced resolution images fine, but when I choose "link to hi-res images", I get a "file missing" error. Early versions of J-Album worked flawlessly. I wasted my money on this new version.

jAlbum attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 27, 2025

JAlbum used to be so easy to use
April 26, 2025
Previous review

My settings are set to link the thumbnail images to the the hi-res images. When I click on the thumbnail, I get an image not found error. If I chose a setting to link to the reduced images, it works fine. The early version of jAbum never had this problem.

Date of experience: April 16, 2025
Minnesota
1 review
0 helpful votes
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Very satisfied... Tres content!
July 12, 2025

I have been a JAlbum client for many years now. It is easy to use at my level. They make upgrades regularly.
Whenever I have question they are quick to reply. It is easy to share albums with friends. I am a happy customer!

Date of experience: July 2, 2025
David E. — jAlbum Rep
2 months ago

Happy to hear that. Thanks Gerard!

Florida
1 review
0 helpful votes
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Re-installation of Jalbum
July 11, 2025

After using Jalbum for many years, I quit using it due to my web server going down. I migrated to a new environment and decided to upgrade to the latest Jalbum release. The install worked perfectly on an Ubuntu system and after reaching out to support for a question on parameeter settings, I received the correct answer that resolved my problem.

Date of experience: July 1, 2025
David E. — jAlbum Rep
2 months ago

Happy to hear that it worked out so fine eventually. Thanks for sharing your positive experience with us.

Florida
1 review
0 helpful votes
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I had a great shopping experience with jAlbum. Easy to maneuver the website. Easy to find the information I needed to renew my subscription, and great price. I enjoy using jAlbum for my website design projects.

Date of experience: June 14, 2025
David E. — jAlbum Rep
3 months ago

Really happy to hear that you've had such a positive experience with us. Thanks for sharing!

California
1 review
0 helpful votes
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It works for me
June 17, 2025

JAlbum provides the photo album presentation that matches my preferences. It is the way that I think these things should be done.

Date of experience: June 7, 2025
David E. — jAlbum Rep
3 months ago

Happy to hear that. You're not alone. Thanks for sharing!

Missouri
1 review
0 helpful votes
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Great Product
May 31, 2025

This is the best web album software I have ever seen. Easy to use, easy to change templates, easy to publish. Fits all types of needs from a simple photo album on your computer to a web album to a photographer's portfolio. Well worth the price!

Date of experience: May 21, 2025
David E. — jAlbum Rep
4 months ago

Thanks for your truly encouraging words on jAlbum Kurt!

New York
1 review
0 helpful votes
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Video storage
May 26, 2025

I don't like the fact that that you can't store the completed video on a cd or as a file that you can share without having to upload it to your storage.

Date of experience: May 16, 2025
David E. — jAlbum Rep
4 months ago

I'm sorry but that's false. You can produce video galleries using jAlbum that you can place and run straight from a CD/USB memory without involving our storage or any external storage. You DO need to ensure that you use a skin that's not relying on. Json files though. That's a browser restriction, and not something imposed by us. Use skins like Animatics, Lucid or Minimal, or most 3: rd party skins.

With this info, I hope you re-rate jAlbum. As it currently is, your rating lowers our average

Mexico
1 review
0 helpful votes
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I am happy with JAlbum's service. I have used it for years as a link from my website.
I would suggest it to anyone wishing to host their pictures

Date of experience: May 8, 2025
David E. — jAlbum Rep
4 months ago

Thanks Peter. Happy to hear that!

Texas
1 review
0 helpful votes
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Very Good Software & Support
May 10, 2025

I have been using jAlbum for several years now to maintain my persona family web site. Every year the software has gotten better, with frequent updates and fixes. As my website has grown larger over the years, jAlbum has continued to make it very easy to maintain and update it. Throughout the years, I have, not yet, experienced crashes and/or losses of ANY data! I highly recommend getting and using jAlbum.

Date of experience: April 30, 2025
David E. — jAlbum Rep
4 months ago

Happy to hear about your positive and solid experience of jAlbum Gerard. Thanks for sharing!

Texas
1 review
0 helpful votes
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I had been looking for a tool to make it easier to publish photo pages to my family website, without having to do so much manual coding and configuring. I tried several products and was very impressed with jAlbum. I enjoy working with it. The support was very helpful when I had a couple questions early on. Highly Recommended.

Date of experience: April 25, 2025
David E. — jAlbum Rep
5 months ago

Thank you for your positive words on jAlbum. We're so pleased that jAlbum fills your needs for photo sharing.

California
1 review
0 helpful votes
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I've been using jAlbum to create family related web galleries for over 10 years. The software is friendly, yet powerful, and has a multitude of skin choices for the visual presentation of those galleries. I tried several different gallery presentations before settling on jAlbum as my software of choice and found them not as powerful or lacking in visual presentation choices. JAlbum can create galleries as complex or simple as you need them to be. It checks all the relevant boxes...

Date of experience: April 5, 2025
David E. — jAlbum Rep
5 months ago

We're so pleased to read these positive words, especially as you've checked out competition and found jAlbum stronger. Thanks for taking the time to write this review Paul!

Florida
1 review
0 helpful votes
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Website
April 10, 2025

Terrible I can not get into my site and I can not find out why.

Date of experience: March 31, 2025
Illinois
1 review
0 helpful votes
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Awesome 😎
April 6, 2025

I've always been amazed at the excellence experience I have had with jAlbum, both support and ease of use of the software! Thanks jAlbum 🙂

Date of experience: March 27, 2025
David E. — jAlbum Rep
5 months ago

Really happy to hear that Jerry. Thanks for your words!