• jAlbum

jAlbum

Overview

jAlbum has a rating of 4.69 stars from 85 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jAlbum most frequently mention photo albums, and several years. jAlbum ranks 4th among Photo Sharing sites.

  • Service
    2
  • Value
    2
  • Shipping
    1
  • Returns
    1
  • Quality
    2

This company responds to reviews on average within 1 hour

Positive reviews (last 12 months): 94%
Positive
63
Neutral
2
Negative
2
See all photos
How would you rate jAlbum?
Top Positive Review

“Easy to Use”

Dan F.
1/10/24

With a variety of professional-looking skins, and the ability to create on your local PC (for upload), or to create entirely online, jAlbum provides maximum flexibility. It is easy to use -- and jAlbum provides exactly what I need without viewing clutter, advertisements, or pop-ups. Simple, clean, and reasonably priced. I have been a jAlbum user for over 6 years.

Top Critical Review

“Lack of Support”

Liz A.
12/28/23

There is not enough technical support. I inherited this platform and cannot ever find easy guidance for basic changes to the platform.

Reviews (85)

Rating

Timeframe

Other

Thumbnail of user danf983
1 review
0 helpful votes
January 10th, 2024
Verified purchase

With a variety of professional-looking skins, and the ability to create on your local PC (for upload), or to create entirely online, jAlbum provides maximum flexibility. It is easy to use -- and jAlbum provides exactly what I need without viewing clutter, advertisements, or pop-ups. Simple, clean, and reasonably priced. I have been a jAlbum user for over 6 years.

Thumbnail of user thomasb4724
1 review
0 helpful votes
February 22nd, 2024
Verified purchase

I've used JAlbum for several years. It's highly flexible and looks very professional plus their support is second to none. I would highly recommend it.

Thumbnail of user jasonm129
David E. – jAlbum Rep

Thank you Thomas!

Thumbnail of user cathyr636
1 review
0 helpful votes
January 26th, 2024
Verified purchase

Have used jAlbum for so many years, I'm not sure when I started. Incredible, flexible software. I have recommended to many peers and students in those years. Excellent support and response.

Products used:
jAlbum

Thumbnail of user jasonm129
David E. – jAlbum Rep

Happy to hear that. Thanks for spreading the word too Cathy!

Thumbnail of user jaya729
1 review
0 helpful votes
April 20th, 2023
Verified purchase

When renewing you have the option to change the number of jalbum users but only to increase not decrease.

Thumbnail of user gregk774
1 review
0 helpful votes
February 29th, 2024
Verified purchase

I've used jAlbum for well over ten years and I've just scratched the surface of its capabilities. Along side that, jAlbum regularly updates their product with value added features and new skins. I have absolutely no criticisms to their business model or their product. It has worked extremely well for me to add photo pages to my website with minimum effort.

Thumbnail of user jasonm129
David E. – jAlbum Rep

We're so happy to read this. Thank you Greg. Wishing you many more happy years with jAlbum!

Thumbnail of user buddyf30
1 review
0 helpful votes
January 31st, 2024
Verified purchase

I have used jAlbum for over 12 years as a tool to organize and display photos to share with friends and family. My largest photo collection contains almost 17,000 photos, and I have several smaller collections with probably another 2,000 or so images. Changes and additions are relatively quick, even with the largest collection. My experience has been mostly with the "Standard" license.

Thumbnail of user jasonm129
David E. – jAlbum Rep

Thanks for sharing your positive experience with jAlbum!

Thumbnail of user bdahmsd
1 review
0 helpful votes
January 10th, 2024
Verified purchase

Even after being away for a time, it was easy to find my stuff & update it. Keep up the good work.

Thumbnail of user jasonm129
David E. – jAlbum Rep

We'll do that. Thank you for your kind review!

Thumbnail of user liza303
1 review
0 helpful votes
December 28th, 2023
Verified purchase

There is not enough technical support. I inherited this platform and cannot ever find easy guidance for basic changes to the platform.

* jAlbum attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user johnf5689
1 review
0 helpful votes
January 1st, 2024
Verified purchase

Just love your product and all of it's features. Been using it for a few years now and I have the Pro license.

Thumbnail of user jasonm129
David E. – jAlbum Rep

Thank you John! We hope you stick with us for many more years to come:-)

Thumbnail of user jimr1562
1 review
0 helpful votes
January 25th, 2024
Verified purchase

I like jAlbum a lot and have used it for years. However, the user interface is difficult and hard to use - a high learning curve. I enjoy photography and one of the last things I want to do is spend time researching and learning new program procedures and looks, therefore I just keep doing the same thing every time rather that try different looks and skins. Ease of use has improved over the years however suggest you employ a Mac programmer to simplify the user interface while allowing paths for Advanced procedures. I am still trying to figure out how to change the directory location after a slideshow has been started or completed. I am thankful for the subscription features since it ensures continuity and viability. Thank you and wishing you continues success.

Thumbnail of user jasonm129
David E. – jAlbum Rep

Thanks for your valuable feedback Jim. We've taken several steps to make jAlbum more intuitive lately, especially if you switch to our new default skin "Plain" instead of "Tiger". Please consider it. On the "switch directory" issue: You can either simply move the project folder to a different location or open Settings-General and edit the directory location from there. If you have other "friction points" with jAlbum, let us know by writing support@jalbum.net. This will also make it easier for us to make jAlbum more intuitive for users.

Thumbnail of user gregd774
1 review
0 helpful votes
April 11th, 2024
Verified purchase
• Updated review

I've been a jAlbum client and user for many years. Loved it from the first time I tried it.

Thumbnail of user jasonm129
David E. – jAlbum Rep

Great to hear. Thank you for taking the time to write this review Greg!

JAlbum is in the top drawer of my toolbox
March 9th, 2023
Verified purchase
• Previous review

I've been a jAlbum client for likely 15 years, maybe more. I love the new features they add, but for the most part I still use it like I always have. That is, I make photo albums for my websites. And why do I use jAlbum? Because it works!

Thumbnail of user ralphp713
1 review
0 helpful votes
April 23rd, 2024
Verified purchase

I use it to publish my photos on my website. It's extremely flexible and offers a broad array of styles and features that can be incorporated.

Thumbnail of user jasonm129
David E. – jAlbum Rep

Thank you!

Thumbnail of user richr458
1 review
0 helpful votes
March 9th, 2024
Verified purchase

I've used jAlbum for a number of projects and find it a pleasure to work with. It is easy to use, flexible and I've gotten great results. I especially like the ability to tag photos and have the tags display in the Tag Cloud that gives users a table of contents.

Thumbnail of user jasonm129
David E. – jAlbum Rep

Thanks for your review Rich. We especially like that you exemplify things you like.

Thumbnail of user jimm2623
1 review
0 helpful votes
November 16th, 2023
Verified purchase
• Updated review

I'm very pleased with jAlbum on my iMac. I've been using it to compile annual albums of the plants and flowers in my garden for several years, and it really makes the project simple. The service is outstanding -- questions are answered promptly and the staff has been most helpful. Now if Apple would only put its comments, captions, etc into the standard format for metadata, all would be well. As it is, I use MetaImage to edit all of that stuff before running jAlbum, and it puts everything in the right places.

Thumbnail of user jasonm129
David E. – jAlbum Rep

We're happy to hear this. Thank you for explaining how you use jAlbum and about this metadata hint as well. Yes, wouldn't it be good if all IT companies avoided lock-in, like jAlbum, by using open formats?

JAlbum does the job well!
July 15th, 2023
Verified purchase
• Previous review

I've been using jAlbum for years and just in the last couple of years have started uploading my albums to your servers. The process works flawlessly and easily, so kudos are in order there. JAlbum itself works great -- it would be even better if Apple stored titles, captions, and comments in EXIF like everyone else, but they don't. So I use a third party app (Metaimage) to get the data into EXIF where jAlbum can extract it effortlessly and use it in building the albums. Overall, I'm very pleased with both the jAlbum app which has gotten consistently better and faster over the years, and with the service and technical help I've gotten.

Thumbnail of user stever1983
1 review
0 helpful votes
November 11th, 2023
Verified purchase

JAlbum provides me a platform for presenting my photographic work in a format with a professional appearance. The ability to select skins independent of the content lets me quickly identify the best presentation for a given album. The user interface is intuitive, and, because it is a mature software product, it functions smoothly without surprises. Very satisfied.

Thumbnail of user jasonm129
David E. – jAlbum Rep

Thank you Steve! We're glad that you took the time to write this review and also that you elaborated on why you like jAlbum.

Thumbnail of user billy420
1 review
0 helpful votes
April 1st, 2024
Verified purchase
• Updated review

Have used jAlbum for a number of years and would recommend it highly! Ease of use is a real plus and the completed photo albums always look. Great!

Thumbnail of user jasonm129
David E. – jAlbum Rep

Happy to hear. Thanks Bill!

JAlbun
February 24th, 2023
Verified purchase
• Previous review

Great product and support! And have used it for years. I would highly recommend!

Thumbnail of user mickk62
1 review
0 helpful votes
December 5th, 2023
Verified purchase

I find the jAlbum interface and structure difficult to learn. It takes a lot of time to figure it out. Creating a gallery structure and getting photos into it should not be difficult, especially when trying to avoid duplicate uploads. Some of teh terminology is odd.

Thumbnail of user jasonm129
David E. – jAlbum Rep

That's saddening to hear, but I value your comments. What the few negative people fail to explain is specifically what they find hard. It's sadly always sweeping terms. If you could detail more specifically what words and user interface parts you've found confusing in an email to us at support@jalbum.net then we promise that we will read it carefully!

Thumbnail of user johna5650
1 review
0 helpful votes
March 6th, 2024
Verified purchase

I have used or tried every major photography gallery program available and jAlbum flexibility and output quality are the best on the market!

Thumbnail of user jasonm129
David E. – jAlbum Rep

Blushing happily here:-). Thank you John!

Thumbnail of user alanl831
1 review
0 helpful votes
December 10th, 2023
Verified purchase

As always, my question about a specific function I needed in how to get something done, and where to find that feature in the client. Thank you!

Thumbnail of user jasonm129
David E. – jAlbum Rep

Thank you Alan!

Thumbnail of user gordons402
1 review
0 helpful votes
October 28th, 2023
Verified purchase

Very frustrating no serious support. Difficult sign up finally worked it out myself. I album excuse no help on line. The program is very good once you learn the basics.

Thumbnail of user jasonm129
David E. – jAlbum Rep

Hi Gordon. Really sorry you feel that way. We're actually known for top class support. Please contact us at support@jalbum.net and explain why you had difficulties signing up. Apart from our email support, we and other jAlbum users also support each other at our forum at https://jalbum.net/forum

Thumbnail of user willib8
1 review
0 helpful votes
January 26th, 2024
Verified purchase

Jalbum is great, with just a few clicks you can bring a collection of photos online.

Thumbnail of user jasonm129
David E. – jAlbum Rep

Indeed:-) Than you Willi!

Thumbnail of user enosi1
1 review
0 helpful votes
January 9th, 2024
Verified purchase

I used jAlbum to build my first website and it was very user friendly. I have also used it as a repository for photo projects that I have used on other sites. JAlbum has allowed me to catalog my photos and apply copyright notices. It continues to be a valuable tool for me.

Thumbnail of user jasonm129
David E. – jAlbum Rep

Thank you for taking your time to write this review Enos!

Thumbnail of user carlosq102
1 review
0 helpful votes
March 31st, 2024
Verified purchase

I have a hot air balloon website and we are constantly adding photos and videos to our site and this makes it easier to accomplish.

Thumbnail of user jasonm129
David E. – jAlbum Rep

Happy to hear that jAlbum helps you with this. Enjoy!

Thumbnail of user davidr6860
2 reviews
0 helpful votes
January 25th, 2024
Verified purchase

I recently made two albums. It went pretty smoothly with a little exploration and reading the help. I'm a webmaster and am having trouble finding how to put the complete code and files into my websites.

Thumbnail of user jasonm129
David E. – jAlbum Rep

Hi David. If reading https://jalbum.net/help/en/Publish_to_your_own_site doesn't help, please consult our friendly user forum at https://jalbum.net/forum or write us at support@jalbum.net

Thumbnail of user yelenaf17
1 review
0 helpful votes
March 29th, 2024
Verified purchase

Experienced some problems with my albums' upload but the the Help Desk provided all support I needed.

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From the business

The jAlbum desktop software creates rich web photo galleries for any web site. Perfect for photographers, individuals and organizations wanting to share images and videos on their own sites without relying on centralized services.

jAlbum has been in business since 2006 and is a trusted solution for independent photo sharing. To date, jAlbum galleries are used on over 220 million web sites (Data from Majestic.com). jAlbum has received top user reviews with SiteJabber, TrustPilot and Capterra
Why use jAlbum?
<ul>
<li> Integrity: YOU have full control of the management, storage, and presentation of your images no lock-in. Host your images with us or with any web hotel you like. Your galleries will work - even without us.
<li> Convenience: Manage large amounts of images right from your PC no need to upload them to an online service in order to pick the best ones for presentation and add captions. This is better done locally, and works offline too!
<li> Expression: Not all web sites look alike, so why should your galleries? With jAlbum, you can customize the visuals and functionality of your galleries to your liking.
</ul>
jAlbum is available for Windows, Mac and Linux.

Business History

Returning from a skiing trip in 2002, founder David Ekholm intended to share his newly taken pictures with his friends. David started to look for photo album software and tried out what the market had to offer. After numerous disappointments with various album clients, being a programmer, he decided to take matters into his own hands...

With jAlbum you have full control of the look of the generated album, not just the color theme and basic layout. Making an album is still just a simple matter of drag and drop, plus a button click if you prefer to use one of the many existing looks. jAlbum will process your images, make index pages, create slide show pages and even upload the final album to the Internet for your friends to see. jAlbum runs on all platforms and speaks over 30 languages.

Today, jAlbum is one of the world's most popular applications for producing web photo albums. jAlbum galleries are today present on over 220 million web pages (Majetic.com). The variety of album skins and the possibility to personalize the presentation makes jAlbum extremely flexible. jAlbum has an active community that contributes to the development of the skins, plugins and language options.

Company Representative

Thumbnail of user jasonm129
David E.
Typically responds within 1 hour

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