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jAlbumReviews 156

4.6

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From the business

The jAlbum desktop software creates web photo galleries for any web site. Perfect for photographers, individuals and organizations wanting to share images and videos on their own sites without relying on centralized services.

jAlbum has been in business since 2006 and is a trusted solution for independent photo sharing. To date, jAlbum galleries are used on over 220 million web sites (Data from Majestic.com). jAlbum has received top user reviews with SiteJabber, TrustPilot and Capterra
Why use jAlbum?

Integrity: YOU have full control of the management, storage, and presentation of your images no lock-in. Host your images with us or with any web hotel you like. Your galleries will work - even without us.
Convenience: Manage large amounts of images right from your PC
Expression: Not all web sites look alike, so why should your galleries? With jAlbum, you can customize the visuals and functionality of your galleries to your liking.

jAlbum is available for Windows, Mac and Linux.


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jAlbum Reviews Summary

jAlbum has a rating of 4.6 stars from 156 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jAlbum most frequently mention many years and photo albums. jAlbum ranks 2nd among Photo Sharing sites.

service
6
value
2
quality
13
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Washington
1 review
0 helpful votes
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Very easy to use, produces great albums
November 29, 2025

I had used jAlbum years ago, but recently upgraded to the latest version. It is even easier to use than before and makes it very easy to create a professional looking album and share it online.

Date of experience: November 19, 2025
David E. — jAlbum Rep
1 week ago

Thanks for your kind words Patrick. We're happy you find jAlbum even easier than before.

Florida
1 review
0 helpful votes
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Fuzzy Purchase Options
November 20, 2025
Updated review

I thought I was only purchasing software that runs on my PC, used to create HTML that I would then upload to my server. I think (still not sure) that I may have paid for use of jAlbum's server space which I do not need.

Date of experience: November 10, 2025

Fuzzy Purchase Options
November 20, 2025
Previous review

I thought I was only purchasing software that runs on my PC, used to create HTML that I would then upload to my server. I think (still not sure) that I may have paid for use of jAlbum's server space which I do not need.

Date of experience: November 10, 2025
District of Columbia
1 review
0 helpful votes
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JAlbum continually works to improve their product. Their service support when needed has been extremely helpful. JAlbum has been the best product in the market place for years and their service and documentation make jAlbum a real value.

Date of experience: November 7, 2025
David E. — jAlbum Rep
3 weeks ago

Blushing here:-). Thank you!

Minnesota
1 review
0 helpful votes
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I was a user of jAlbum several years ago and once my kids got of a certain age stopped making and publishing albums. Recently I ran across some old family pictures that I scanned and wanted to share. I came back to jAlbum, updated my license, and found that making and sharing albums is even easier and SO FAST. JAlbum even restored old albums to my cloud storage from years ago. This is a great product backed by a fantastic team!

Date of experience: November 4, 2025
David E. — jAlbum Rep
3 weeks ago

Welcome back, and thank you for sharing your positive experience!

Connecticut
1 review
0 helpful votes
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Better than anything else for a PRO!
November 1, 2025

Been utilizing Jalbum for 15 years. My clients love it and so do I.
The customer support is unrivaled in our industry. Thank you David E!
Jim Cooper / KnifeGallery.com

Date of experience: October 22, 2025
David E. — jAlbum Rep
1 month ago

Many thanks for your warming words Jim, and for providing a great showcase for a jAlbum gallery!

Michigan
1 review
0 helpful votes
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I've used jAlbum for a decade or so to manage my photo albums. It's worked well. I've used PSE 13 for a decade to catalog, edit, and format images and would love to be able to use jAlbum to accomplish this step too. Recently, I upgraded 2 releases after obtaining an additional 25% discount in addition to the 30%. There was no real new features for what I do but I did notice a great improvement in the physical building and upload process. I really would pay additional money for an upgraded tool so I can replace my PSE 13 SW that is still working, but I fear will stop working some day in a future windows. I need robust file cateloging, tagging, and standard photo editing tools along with bulk conversion. I can only hope:-)

Date of experience: September 4, 2025
David E. — jAlbum Rep
3 months ago

Thank you for your positive review. Please write us at support@jalbum.net and outline more specifically what photo editing and cataloguing features you're missing

GB
1 review
0 helpful votes
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It's going well but I have lost data a couple of tine. It seems fast and I di like the direct FTP upload.
After apparently loosing data, I imported that which I have on my website into a new project and it was a real mess, thumbnails images in all folders.
I deleted everything and started again.
I will learn and improve then give you a more positive rating.

Date of experience: August 27, 2025
David E. — jAlbum Rep
3 months ago

Please let us know more about the import issue. JAlbum should import published jAlbum galleries fine if you rely on File->Import. Just write us at support@jalbum.net and outline how you did the import.

Colorado
1 review
0 helpful votes
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Service and notifications are top notch. The software is easy to use and provides a lot of flexibility.

Date of experience: August 27, 2025
David E. — jAlbum Rep
3 months ago

Happy you share this. Thanks Randall!

Minnesota
1 review
0 helpful votes
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Best Web Photo Album Creator PERIOD!
September 2, 2025

JAlbum is not only the easiest and most creative way to create photo albums for the web, they also are very responsive if you run into a problem or bug.

Date of experience: August 23, 2025
David E. — jAlbum Rep
3 months ago

Really happy we could help out to resolve your problem. Thanks for sharing your positive experience with us!

Arizona
1 review
0 helpful votes
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I was previously using a combination of hard coded HTML and a freeware album generator to develop my picture blog. Changes were very time consuming and managing upload locations to my hosting provider was very tedious. I stumbled upon jAlbum about 3 years ago and found it would make managing my site's content MUCH easier. It was a bit of a learning curve, but the community support was great and I was quickly able to 'migrate' my pages over and build my entire site. The features and capabilities are FAR beyond what a simple review can show. JAlbum is worth every penny!

Date of experience: August 18, 2025
David E. — jAlbum Rep
3 months ago

Thank your for your positive words on jAlbum Kevin! Really appreciate it.

New Jersey
1 review
0 helpful votes
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I love jAlbum!
August 23, 2025

I've been using it for many years now, and it's a wonderful product. It does exactly what I need, quickly and correctly.

Date of experience: August 13, 2025
David E. — jAlbum Rep
4 months ago

Thank you for your warming positive words Albert. Means a lot to us!

Florida
1 review
0 helpful votes
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Been Withalbum since it started Keep trying new things to see if there's anything out there that would be better or different and I keep going back to the easy flow and view ability of Jalbum

Date of experience: July 7, 2025
David E. — jAlbum Rep
5 months ago

Happy to hear that you keep coming back Drew! Thanks for your review.

California
1 review
0 helpful votes
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Link to hi-res images doesn't work
July 14, 2025
Updated review

My album can display reduced resolution images fine, but when I choose "link to hi-res images", I get a "file missing" error. Early versions of J-Album worked flawlessly. I wasted my money on this new version.

jAlbum attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 27, 2025

JAlbum used to be so easy to use
April 26, 2025
Previous review

My settings are set to link the thumbnail images to the the hi-res images. When I click on the thumbnail, I get an image not found error. If I chose a setting to link to the reduced images, it works fine. The early version of jAbum never had this problem.

Date of experience: April 16, 2025
Minnesota
1 review
0 helpful votes
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Very satisfied... Tres content!
July 12, 2025

I have been a JAlbum client for many years now. It is easy to use at my level. They make upgrades regularly.
Whenever I have question they are quick to reply. It is easy to share albums with friends. I am a happy customer!

Date of experience: July 2, 2025
David E. — jAlbum Rep
5 months ago

Happy to hear that. Thanks Gerard!

Florida
1 review
0 helpful votes
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Re-installation of Jalbum
July 11, 2025

After using Jalbum for many years, I quit using it due to my web server going down. I migrated to a new environment and decided to upgrade to the latest Jalbum release. The install worked perfectly on an Ubuntu system and after reaching out to support for a question on parameeter settings, I received the correct answer that resolved my problem.

Date of experience: July 1, 2025
David E. — jAlbum Rep
5 months ago

Happy to hear that it worked out so fine eventually. Thanks for sharing your positive experience with us.

Florida
1 review
0 helpful votes
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I had a great shopping experience with jAlbum. Easy to maneuver the website. Easy to find the information I needed to renew my subscription, and great price. I enjoy using jAlbum for my website design projects.

Date of experience: June 14, 2025
David E. — jAlbum Rep
6 months ago

Really happy to hear that you've had such a positive experience with us. Thanks for sharing!

California
1 review
0 helpful votes
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It works for me
June 17, 2025

JAlbum provides the photo album presentation that matches my preferences. It is the way that I think these things should be done.

Date of experience: June 7, 2025
David E. — jAlbum Rep
6 months ago

Happy to hear that. You're not alone. Thanks for sharing!

Missouri
1 review
0 helpful votes
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Great Product
May 31, 2025

This is the best web album software I have ever seen. Easy to use, easy to change templates, easy to publish. Fits all types of needs from a simple photo album on your computer to a web album to a photographer's portfolio. Well worth the price!

Date of experience: May 21, 2025
David E. — jAlbum Rep
6 months ago

Thanks for your truly encouraging words on jAlbum Kurt!

New York
1 review
0 helpful votes
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Video storage
May 26, 2025

I don't like the fact that that you can't store the completed video on a cd or as a file that you can share without having to upload it to your storage.

Date of experience: May 16, 2025
David E. — jAlbum Rep
7 months ago

I'm sorry but that's false. You can produce video galleries using jAlbum that you can place and run straight from a CD/USB memory without involving our storage or any external storage. You DO need to ensure that you use a skin that's not relying on. Json files though. That's a browser restriction, and not something imposed by us. Use skins like Animatics, Lucid or Minimal, or most 3: rd party skins.

With this info, I hope you re-rate jAlbum. As it currently is, your rating lowers our average

Mexico
1 review
0 helpful votes
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I am happy with JAlbum's service. I have used it for years as a link from my website.
I would suggest it to anyone wishing to host their pictures

Date of experience: May 8, 2025
David E. — jAlbum Rep
7 months ago

Thanks Peter. Happy to hear that!