business logo of jAlbum

jAlbum

Overview

jAlbum has a rating of 4.3 stars from 137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jAlbum most frequently mention many years and photo albums. jAlbum ranks 3rd among Photo Sharing sites.

service
3
value
3
quality
3
This company responds to reviews on average within 1 day
How would you rate jAlbum?
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Florida
1 review
0 helpful votes
Follow Cacha F.
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I had a problem updating to the latest install; after a few failed attempts on my part, I sent an email for assistance; although cautioned that it might take a few days to receive a reply, I got an email from Anders within a few hours. The instructions provided were right on point and I was able to successfully update to the latest version. Very much appreciate the quick customer service and am glad to have a paid license!

Date of experience: May 30, 2023
David E. jAlbum Rep
over a year old

Thank you for taking your time to writing about your positive experience with us Cacha. Much appreciated.

Maryland
1 review
0 helpful votes
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Great function, great customer service.
July 29, 2023

I've been using various versions of this software for more than a decade. I also use their web hosting service. The software provides a wonderful variety of function, although it can take a while to learn how to exploit it all. That leads to the second point. The customer service is superb--whether to help solve a problem or explain how to accomplish something. I know of *no* other photo album software that can match this one--in either function or service.

Date of experience: July 29, 2023
David E. jAlbum Rep
over a year old

Thank you for sharing your positive experience with us. Hoping to have you around for at least another decade:-)

Connecticut
1 review
0 helpful votes
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Only that the uploading of new materials has resulted in a hiccup on multiple occasions, which then took HOURS to rebuild all my 12,000 images instead of just the 100 I updated. That's right.

I just let it do it's thing and then all is well. Just my experience. Not all the time either. Go figure.

David and others have tried their best to help me. Something glitchy.

Date of experience: October 22, 2023
David E. jAlbum Rep
over a year old

Thanks for sharing Jim. If we can find any pattern in that experience, then we'll likely be able to resolve it once and for all. So far it remains a mystery.

New Hampshire
1 review
1 helpful vote
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JAlbum is a great company to do business with
July 15, 2023

I've been using jAlbum since v12.x.

The consistency of software enhancements by the people at this company have been stellar. Today's v31.1.2 is the quickest to use in every respect.

When contacting the info desk with a question/concern, the response time has always been prompt and appreciated.

While I do very few online reviews, I've no hesitation in saying that the folks at jAlbum have made organizing and posting my images a pleasure.

Date of experience: July 15, 2023
David E. jAlbum Rep
over a year old

We're blushing here:-) Thank you Larry!

Arizona
1 review
0 helpful votes
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Fantastic!
July 23, 2023

Starting my 2nd year using jAlbum and didn't hesitate to purchase another year's upgrades and support. Bit of a learning curve, but once I got over that, creating, modifying and updating my albums is a piece of cake. The software I *was* using literally took hours to do updates and sometimes days to create new albums. With jAlbum, updates and changes take minutes and even a brand new, multi-hundred image album, with captions, can be done in a couple hours or less.

Excellent bang for the buck!

Date of experience: July 23, 2023
David E. jAlbum Rep
over a year old

Happy to hear that. Thank you for taking time to write this review Kevin!

Maryland
1 review
0 helpful votes
Follow Charles W.
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I build small albums infrequently and I am not a power user. For me, the overall workflow is very smooth and quick. A key for me is the FTP capability. Support has been great. But I have gotten confused choosing image sizes and setting parameters and have had a few do-overs. I am not sure I take full advantage of jAlbum capabilities. I think it comes down to limited documentation and lack of good tutorials and Youtube videos. That is why I gave it 4 stars instead of five.

Date of experience: July 11, 2023
David E. jAlbum Rep
over a year old

Thanks for your review. We take note of your suggestions. New YouTube videos are planned.

California
1 review
0 helpful votes
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Very Easy to Create Website
February 26, 2023

I'm an amateur photographer. I needed a place to post some of my pictures and videos to share with family and friends. JAlbum software was simply to use to create a website. The price for a Premium Account which includes website hosting was reasonable. The skins included are very good. I would highly recommend jAlbum software!

Date of experience: February 26, 2023
David E. jAlbum Rep
over a year old

Thank you Tom for sharing your positive experience with us. Means a lot to us.

New Jersey
1 review
0 helpful votes
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Love it
March 9, 2024

I've used jAlbum for a number of projects and find it a pleasure to work with. It is easy to use, flexible and I've gotten great results. I especially like the ability to tag photos and have the tags display in the Tag Cloud that gives users a table of contents.

Date of experience: March 9, 2024
David E. jAlbum Rep
over a year old

Thanks for your review Rich. We especially like that you exemplify things you like.

California
1 review
0 helpful votes
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Generally solid and useful product
April 5, 2024

I use this to add a page of photos to my website monthly. JAlbum works very well at this. I would benefit from a way to put for example "page 3 of 5" on each page as an option. It would also help to have a way to take an existing page and amend more photos to it. Right now I do that manually.

Date of experience: March 26, 2024
David E. jAlbum Rep
over a year old

Hi Frederick, Please post these questions to our user forum at https://jalbum.net/forum

New York
1 review
0 helpful votes
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Years of Happiness!
December 4, 2024

My needs are rather simple. I'm well pleased with jAlbum and happy with my outcomes!

Date of experience: November 24, 2024
David E. jAlbum Rep
5 months ago

Happy to hearing this. Thank you Ronald!

Ohio
1 review
0 helpful votes
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Just keeps getting better
June 25, 2023

I have been a long time user of jAlbum on my own website where I use it to display the photos of my photography trips. It allows me to quickly incorporate my edited photos in an album form that ensures my repeat viewers are familiar with the format. I love it!

Date of experience: June 25, 2023
David E. jAlbum Rep
over a year old

Happy to hear that. Thank you for your review and for choosing jAlbum Rick!

Virginia
1 review
0 helpful votes
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Easy to Use
January 10, 2024

With a variety of professional-looking skins, and the ability to create on your local PC (for upload), or to create entirely online, jAlbum provides maximum flexibility. It is easy to use -- and jAlbum provides exactly what I need without viewing clutter, advertisements, or pop-ups. Simple, clean, and reasonably priced. I have been a jAlbum user for over 6 years.

Date of experience: January 10, 2024
Connecticut
2 reviews
0 helpful votes
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Maintain personal Website with jAlbum
April 5, 2023

I have been using jAlbum for several years now to maintain my personal family website and I am very pleased with its expansive functionality, ease of use and performance. I have researched several others and find jAlbum to be superior in functionality for the price. I highly recommend it.

Date of experience: April 5, 2023
David E. jAlbum Rep
over a year old

Thank you for taking your time writing this review Gerard. We're so happy that you're so pleased with jAlbum.
/David -jAlbum founder

Washington
1 review
0 helpful votes
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Excellent product, just keeps getting better.
November 16, 2023
Updated review

I'm very pleased with jAlbum on my iMac. I've been using it to compile annual albums of the plants and flowers in my garden for several years, and it really makes the project simple. The service is outstanding -- questions are answered promptly and the staff has been most helpful. Now if Apple would only put its comments, captions, etc into the standard format for metadata, all would be well. As it is, I use MetaImage to edit all of that stuff before running jAlbum, and it puts everything in the right places.

Date of experience: November 16, 2023
David E. jAlbum Rep
over a year old

We're happy to hear this. Thank you for explaining how you use jAlbum and about this metadata hint as well. Yes, wouldn't it be good if all IT companies avoided lock-in, like jAlbum, by using open formats?


JAlbum does the job well!
July 15, 2023
Previous review

I've been using jAlbum for years and just in the last couple of years have started uploading my albums to your servers. The process works flawlessly and easily, so kudos are in order there. JAlbum itself works great -- it would be even better if Apple stored titles, captions, and comments in EXIF like everyone else, but they don't. So I use a third party app (Metaimage) to get the data into EXIF where jAlbum can extract it effortlessly and use it in building the albums. Overall, I'm very pleased with both the jAlbum app which has gotten consistently better and faster over the years, and with the service and technical help I've gotten.

Date of experience: July 15, 2023
Illinois
1 review
0 helpful votes
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Nothing Else Like It
July 23, 2023

I have never found another application that is more suited to publishing your photos for the web. Easy and intuitive to use. Provides the freedom to change styles to suit your needs or design your own.

Date of experience: July 23, 2023
David E. jAlbum Rep
over a year old

Blushing here:-). Thank you Dennis!

Florida
1 review
0 helpful votes
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The perfect web album
October 6, 2023

Jalbum works seamlessly with your domain and web server. This tool makes making web albums easy. Perfect way to organize and share your year's worth of pics! Endless options so you can display your pics the way you want to!

Date of experience: October 6, 2023
David E. jAlbum Rep
over a year old

Well put Lance. Thank you for taking the time to write this review!

Georgia
1 review
0 helpful votes
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My Introduction to Website Creation
January 9, 2024

I used jAlbum to build my first website and it was very user friendly. I have also used it as a repository for photo projects that I have used on other sites. JAlbum has allowed me to catalog my photos and apply copyright notices. It continues to be a valuable tool for me.

Date of experience: January 9, 2024
David E. jAlbum Rep
over a year old

Thank you for taking your time to write this review Enos!

Utah
1 review
0 helpful votes
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JAlbum Happy Camper
February 23, 2023

I've been using jAlbum for a number of years now and have always been extremely happy with both the product and the customer service and support when I've had questions. The best product available of it's type! Highly recommended!

Date of experience: February 23, 2023
David E. jAlbum Rep
over a year old

Thank you Kelly. We're happy to hear this!

Washington
1 review
0 helpful votes
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The Frog
October 12, 2023

I have been using jAlbum for 23 years. I like the way I am able to create one-of-a-kind albums, as well as organizing my photographs within the album. I am very pleased with jAlbum and will continue to use the product, as well as recommend the product to others.

Date of experience: October 12, 2023
David E. jAlbum Rep
over a year old

Thank you Rene! You spreading the word on jAlbum means a lot to us.

Wisconsin
1 review
0 helpful votes
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Jalbum Hits a Home Run
June 8, 2023

I am the president of a community band and have a large portfolio of videos of our concerts. I had an issue of the titles disappearing from the videos once the portfolio was generated. Within a day they were able to update the software and I was able to make a very handsome portfolio. They also helped me with a server to host my portfolio.

Date of experience: June 8, 2023
David E. jAlbum Rep
over a year old

Thank you for taking the time to write this review Warren!