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jAlbum

Overview

jAlbum has a rating of 4.3 stars from 137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jAlbum most frequently mention many years and photo albums. jAlbum ranks 3rd among Photo Sharing sites.

service
3
value
3
quality
3
This company responds to reviews on average within 1 day
How would you rate jAlbum?
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California
1 review
0 helpful votes
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Very usable and a good value.
April 26, 2025

I have been using Jalbum for over 20 years, and find the interface to be fast, efficient and easy to use. Some complexity has been introduced over the years and the earlier versions seemed to give me more control over output folder locations, but it's still my favorite.

Date of experience: April 16, 2025
David E. jAlbum Rep
1 week ago

Thanks for your feedback. We can assure you that we haven't removed functionality. (It's all under Settings->General and Preferences->Project by the way)

Texas
1 review
0 helpful votes
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JAlbum is what I was looking for
May 5, 2025

I had been looking for a tool to make it easier to publish photo pages to my family website, without having to do so much manual coding and configuring. I tried several products and was very impressed with jAlbum. I enjoy working with it. The support was very helpful when I had a couple questions early on. Highly Recommended.

Date of experience: April 25, 2025
David E. jAlbum Rep
21 hours ago

Thank you for your positive words on jAlbum. We're so pleased that jAlbum fills your needs for photo sharing.

California
1 review
0 helpful votes
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Klunky interface...
March 16, 2025

I used jAlbum years ago to build a portfolio site using the Banana Album skin. It was ok then but now the interface is outdated and clunky. NO WSIWYG, previews, and many cryptic options. I could't get the skin to fit my needs and many skins are just no longer supported...too bad

jAlbum attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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Excellent, as always!
February 26, 2025

I have been using jAlbum on my own paid-for host servers since 2013. It is an excellent product that is continually and meaningfully improved and does quite well precisely what it was intended for: it enables users who have minimal programming skills to create individual well organized, scalable, professional, nice looking web-based photo albums that are easy to maintain. More important, the team at jAlbum have always, ALWAYS been responsive, helpful, and patient. Requests for support or advice are answered almost in real time, and are always helpful, even sometimes including a snippet or two of custom code that lets me do something differently than was intended. In sum, I use a lot of different kinds of software every single day. IMO, jAlbum is among the very best in terms of value, support, ease of use, and being able to do what I need quickly and without frustration.

Date of experience: February 16, 2025
David E. jAlbum Rep
2 months ago

Thanks for taking the time to write up this review on jAlbum. Much appreciated!

Washington
1 review
0 helpful votes
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Most Valuable tool in my toolbox
February 21, 2025

Jalbum allows me to quickly create product websites for my remodel bids. I can share images of project materials to make sure my customer and I are on the same page. Really has separated me from my competition!

Date of experience: February 11, 2025
David E. jAlbum Rep
2 months ago

Awesome. Thanks for sharing your experience on how jAlbum makes a positive difference. Feel free to share your gallery with us as well!

Illinois
1 review
0 helpful votes
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Awesome 😎
April 6, 2025

I've always been amazed at the excellence experience I have had with jAlbum, both support and ease of use of the software! Thanks jAlbum 🙂

Date of experience: March 27, 2025
David E. jAlbum Rep
4 weeks ago

Really happy to hear that Jerry. Thanks for your words!

California
1 review
0 helpful votes
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Keep on renewing
February 5, 2025

Have been a jAbum subscriber for about 15 years. Love it. But - I'm getting old, and increasingly need a bit of tech help. I'd be thrilled if jAlbum offered in-person in my home tech support! Til then, I'll keep on renewing. NB: Date below is apparently required, but not relevant.

Date of experience: January 26, 2025
David E. jAlbum Rep
3 months ago

Thanks for your feedbak Kay. On occasion we set up video calls to resolve tricky problems, but the problem is naturally that it's time consuming. Our user forum is generally the best channel to receive support.

North Carolina
1 review
0 helpful votes
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Changing directory location
February 3, 2025
Updated review

I am a Mac user and have been for several decades. Before that I used windows though have forgotten most of what I knew. My main issue with Jalbum is trying to change the directory after I already started the project. After all these years I still have not figured it out so I delete the project and start anew and select the file location before making anything. Otherwise I am satisfied with the program. Over the years there have been steps to simplify setup but there is a lot that needs to be done. A Mac programmer could help clean up and simplify the interface. Yes, Jalbum allows customization however, I rarely make changes because I don't like needing to relearn the complex procedures to just make a few simple changes. Thank you.

Date of experience: January 24, 2025
David E. jAlbum Rep
3 months ago

Thanks for your feedback. To change the directory, open Settings->General, then tick the "Change directory locations" checkbox. Now you can edit the directory, either by typing the new path, by using the folder selector or even by dragging and dropping a directory onto the "Image directory" field. You can also move the whole project folder to a new location in order to have the directory updated to reflect the new location.


Great program, somewhat difficult to use.
January 25, 2024
Previous review

I like jAlbum a lot and have used it for years. However, the user interface is difficult and hard to use - a high learning curve. I enjoy photography and one of the last things I want to do is spend time researching and learning new program procedures and looks, therefore I just keep doing the same thing every time rather that try different looks and skins. Ease of use has improved over the years however suggest you employ a Mac programmer to simplify the user interface while allowing paths for Advanced procedures. I am still trying to figure out how to change the directory location after a slideshow has been started or completed. I am thankful for the subscription features since it ensures continuity and viability. Thank you and wishing you continues success.

Date of experience: January 25, 2024
Pennsylvania
1 review
0 helpful votes
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Superb Software and Support!
February 2, 2025

I've been using JAlbum since a few years after its introduction. It continues to get better each year and is unmatched in quality and functionality. The skins are excellent, and the support I have received regarding customization and issue resolution has been nothing short of amazing. You can see my albums at https://edgewoodgardens.net/image-galleries/.

Date of experience: January 23, 2025
David E. jAlbum Rep
3 months ago

Thanks for these kind positive words John! Nice to see the Lizard skin in use as well:-). I think we can all relate to experiences with crappy customer support. It seems to me that the larger the company is, the lower the support quality is.

New Jersey
1 review
0 helpful votes
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Great product
April 1, 2025

I love jAlbum. It is easy to use and is a robust system for organizing and presenting photos.

Date of experience: March 22, 2025
David E. jAlbum Rep
1 month ago

Happy to hear this Rich! Thanks for taking the time to write this review.

Texas
1 review
0 helpful votes
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While still learning J, finding it should be a great new tool for my various websites.
But there are lots and lots of options that, do not appear to follow a flow or matches on the pages. Easy to click here, clash there, or click 3 options here and have to go over there for 2 similar.
I continue to miss a check box with new projects, often having to fumble around to find it buried on one of the many settings pages.

Date of experience: January 3, 2025
David E. jAlbum Rep
4 months ago

Thanks for your feedback. Please let us know what skin you're referring to. Each skin is like a program within the program. You will also benefit from using CTRL+Space to type your way to the right setting. That's FAR faster than browsing through the many panels.

Wisconsin
1 review
0 helpful votes
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A wonderful photo album / presentation tool
January 23, 2025

The photo albums are fantastic and the various skins allow for excellent viewing experiences. This is a great tool.

Date of experience: January 13, 2025
David E. jAlbum Rep
3 months ago

Really happy to hear this. Thank you William!

Texas
1 review
0 helpful votes
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Happy Camper
January 3, 2025

I am just getting started with the software and feel like I've only learned.01 percent of its capabilities and already accomplished 90% of what I needed to do with making a responsive website display of 1700+ pictures collected over almost 20 years.
Tech support has been surprisingly very quick and helpful.

Date of experience: December 24, 2024
David E. jAlbum Rep
4 months ago

We're so glad you're getting along fine with jAlbum Jeff!

Massachusetts
1 review
0 helpful votes
Follow Doug M.
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I've used album for almost 20 years, just doing simple stuff, usually with the same skin, sometimes adding comments for each or most pictures which can make the album into a story. It's easy to use and publish each album, it works equally well with Linux or Windows. I do wonder... for someday when I want to stop paying for the storage+server and the HTML/whatever that is published... wonder if I can export each album back to my own systems. I would not expect that, but it does sound like it would be easy (but not beneficial to the jalbum team!) to implement. For all I know, such an export/copy already exists. I upgraded my storage amount once and expect that will hold me for many years to come...thanks! Meanwhile google photos keeps trying to improve and compete, but I don't expect the same thing from google.

Date of experience: December 27, 2024
David E. jAlbum Rep
4 months ago

Thanks for your review! JAlbum never locks you in. You can download full galleries back to your computer. Just connect to your account, the right-click a gallery and select "Download". To later on upload that gallery to another computer, connect to the new account and drag and drop the downloaded gallery folder onto the desired destination.

Texas
1 review
0 helpful votes
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Years of using jAlbum
February 11, 2025

Very happy and impressed with jAlbum. I have used it for many years

Date of experience: February 1, 2025
David E. jAlbum Rep
3 months ago

Happy to hear that. Thank you for staying with us Andy!

Florida
1 review
0 helpful votes
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Excellent product
February 8, 2025

I have been using jAlbum for many years and find it easy to use and provides the results I need.

Date of experience: January 29, 2025
David E. jAlbum Rep
3 months ago

Thank you Larry. Happy to hear this!

Tennessee
1 review
0 helpful votes
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A great product
February 5, 2025

Just upgraded from v16 to v37 and this is way better and faster than the old school one.

Date of experience: January 26, 2025
David E. jAlbum Rep
3 months ago

Indeed! Welcome to 2025 and jAlbum 37! Thanks for writing those lines confirming the improvements Peter!

Vermont
1 review
0 helpful votes
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I started to use jAlbum a year ago for something slightly different from an Image Gallery: cataloging and compiling information about pieces of hardware in a collection. It takes a while to get behind the features and possibilities, but after that time it is almost 'addictive' to use, optimizing layouts and contend is fast because you can test-drive without uploading. Managing a large amount of album projects is easy with the grouping feature. There are some idiosyncrasies due to differences between how jAlbum treats files/folders compared to windows, but one can always ask support and an answer comes back in short time. The option to write 'external tools' is very powerful and the folks at jAlbum helped me with importing device specific information from IPTC tags. If you have access to someone with programming skills, possibilities are endless...
It is easy to get started and make a great web site and easy to get addicted to improve on it based on jAlbum's wide selection of features.

Date of experience: November 26, 2024
David E. jAlbum Rep
5 months ago

Thank you for taking the time to elaborate on what you like about jAlbum Wolf, really appreciated!
/David, jAlbum founder

Mississippi
1 review
0 helpful votes
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I've been a member for multiple years and I'm happy with the app.

Date of experience: January 1, 2025
David E. jAlbum Rep
3 months ago

Thank you David!

Washington
1 review
0 helpful votes
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Clarity from jAlbum support
January 9, 2025

Clarified my understanding of license, solved my problem.

Date of experience: December 30, 2024
David E. jAlbum Rep
4 months ago

Happy to hear you're satisfied with us and that we could assist Scott!