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jAlbumReviews 156

4.6

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From the business

The jAlbum desktop software creates web photo galleries for any web site. Perfect for photographers, individuals and organizations wanting to share images and videos on their own sites without relying on centralized services.

jAlbum has been in business since 2006 and is a trusted solution for independent photo sharing. To date, jAlbum galleries are used on over 220 million web sites (Data from Majestic.com). jAlbum has received top user reviews with SiteJabber, TrustPilot and Capterra
Why use jAlbum?

Integrity: YOU have full control of the management, storage, and presentation of your images no lock-in. Host your images with us or with any web hotel you like. Your galleries will work - even without us.
Convenience: Manage large amounts of images right from your PC
Expression: Not all web sites look alike, so why should your galleries? With jAlbum, you can customize the visuals and functionality of your galleries to your liking.

jAlbum is available for Windows, Mac and Linux.


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jAlbum Reviews Summary

jAlbum has a rating of 4.6 stars from 156 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jAlbum most frequently mention many years and photo albums. jAlbum ranks 2nd among Photo Sharing sites.

service
6
value
2
quality
13
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Texas
1 review
0 helpful votes
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Very Good Software & Support
May 10, 2025

I have been using jAlbum for several years now to maintain my persona family web site. Every year the software has gotten better, with frequent updates and fixes. As my website has grown larger over the years, jAlbum has continued to make it very easy to maintain and update it. Throughout the years, I have, not yet, experienced crashes and/or losses of ANY data! I highly recommend getting and using jAlbum.

Date of experience: April 30, 2025
David E. — jAlbum Rep
7 months ago

Happy to hear about your positive and solid experience of jAlbum Gerard. Thanks for sharing!

Texas
1 review
0 helpful votes
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I had been looking for a tool to make it easier to publish photo pages to my family website, without having to do so much manual coding and configuring. I tried several products and was very impressed with jAlbum. I enjoy working with it. The support was very helpful when I had a couple questions early on. Highly Recommended.

Date of experience: April 25, 2025
David E. — jAlbum Rep
7 months ago

Thank you for your positive words on jAlbum. We're so pleased that jAlbum fills your needs for photo sharing.

California
1 review
0 helpful votes
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I've been using jAlbum to create family related web galleries for over 10 years. The software is friendly, yet powerful, and has a multitude of skin choices for the visual presentation of those galleries. I tried several different gallery presentations before settling on jAlbum as my software of choice and found them not as powerful or lacking in visual presentation choices. JAlbum can create galleries as complex or simple as you need them to be. It checks all the relevant boxes...

Date of experience: April 5, 2025
David E. — jAlbum Rep
8 months ago

We're so pleased to read these positive words, especially as you've checked out competition and found jAlbum stronger. Thanks for taking the time to write this review Paul!

Florida
1 review
0 helpful votes
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Website
April 10, 2025

Terrible I can not get into my site and I can not find out why.

Date of experience: March 31, 2025
Illinois
1 review
0 helpful votes
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Awesome 😎
April 6, 2025

I've always been amazed at the excellence experience I have had with jAlbum, both support and ease of use of the software! Thanks jAlbum 🙂

Date of experience: March 27, 2025
David E. — jAlbum Rep
8 months ago

Really happy to hear that Jerry. Thanks for your words!

New Jersey
1 review
0 helpful votes
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Great product
April 1, 2025

I love jAlbum. It is easy to use and is a robust system for organizing and presenting photos.

Date of experience: March 22, 2025
David E. — jAlbum Rep
8 months ago

Happy to hear this Rich! Thanks for taking the time to write this review.

Massachusetts
1 review
0 helpful votes
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Klunky interface...
March 16, 2025

I used jAlbum years ago to build a portfolio site using the Banana Album skin. It was ok then but now the interface is outdated and clunky. NO WSIWYG, previews, and many cryptic options. I could't get the skin to fit my needs and many skins are just no longer supported...too bad

jAlbum attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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Excellent, as always!
February 26, 2025

I have been using jAlbum on my own paid-for host servers since 2013. It is an excellent product that is continually and meaningfully improved and does quite well precisely what it was intended for: it enables users who have minimal programming skills to create individual well organized, scalable, professional, nice looking web-based photo albums that are easy to maintain. More important, the team at jAlbum have always, ALWAYS been responsive, helpful, and patient. Requests for support or advice are answered almost in real time, and are always helpful, even sometimes including a snippet or two of custom code that lets me do something differently than was intended. In sum, I use a lot of different kinds of software every single day. IMO, jAlbum is among the very best in terms of value, support, ease of use, and being able to do what I need quickly and without frustration.

Date of experience: February 16, 2025
David E. — jAlbum Rep
9 months ago

Thanks for taking the time to write up this review on jAlbum. Much appreciated!

Texas
1 review
0 helpful votes
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Most Valuable tool in my toolbox
February 21, 2025

Jalbum allows me to quickly create product websites for my remodel bids. I can share images of project materials to make sure my customer and I are on the same page. Really has separated me from my competition!

Date of experience: February 11, 2025
David E. — jAlbum Rep
10 months ago

Awesome. Thanks for sharing your experience on how jAlbum makes a positive difference. Feel free to share your gallery with us as well!

California
1 review
0 helpful votes
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Very poor images displayed on website.
February 15, 2025

Published photos on jalbum website and photos were fuzzy and unacceptable to customer. Had to use another tool to display customer photos

jAlbum attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 5, 2025
David E. — jAlbum Rep
10 months ago

Jim, please get in contact with us at support@jalbum.net so we can help you out. JAlbum is known to produce super sharp pictures, so there must be some setting wrong here. As it stands now, you're unhappy and your rating hurts our business. I hope you get in touch with us. Pass us a link to the gallery for inspection.

Georgia
1 review
0 helpful votes
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I've been a member for multiple years and I'm happy with the app.

Date of experience: January 1, 2025
David E. — jAlbum Rep
10 months ago

Thank you David!

Texas
1 review
0 helpful votes
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Years of using jAlbum
February 11, 2025

Very happy and impressed with jAlbum. I have used it for many years

Date of experience: February 1, 2025
David E. — jAlbum Rep
10 months ago

Happy to hear that. Thank you for staying with us Andy!

Florida
1 review
0 helpful votes
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Excellent product
February 8, 2025

I have been using jAlbum for many years and find it easy to use and provides the results I need.

Date of experience: January 29, 2025
David E. — jAlbum Rep
10 months ago

Thank you Larry. Happy to hear this!

Tennessee
1 review
0 helpful votes
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A great product
February 5, 2025

Just upgraded from v16 to v37 and this is way better and faster than the old school one.

Date of experience: January 26, 2025
David E. — jAlbum Rep
10 months ago

Indeed! Welcome to 2025 and jAlbum 37! Thanks for writing those lines confirming the improvements Peter!

California
1 review
0 helpful votes
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Keep on renewing
February 5, 2025

Have been a jAbum subscriber for about 15 years. Love it. But - I'm getting old, and increasingly need a bit of tech help. I'd be thrilled if jAlbum offered in-person in my home tech support! Til then, I'll keep on renewing. NB: Date below is apparently required, but not relevant.

Date of experience: January 26, 2025
David E. — jAlbum Rep
10 months ago

Thanks for your feedbak Kay. On occasion we set up video calls to resolve tricky problems, but the problem is naturally that it's time consuming. Our user forum is generally the best channel to receive support.

North Carolina
1 review
0 helpful votes
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Changing directory location
February 3, 2025
Updated review

I am a Mac user and have been for several decades. Before that I used windows though have forgotten most of what I knew. My main issue with Jalbum is trying to change the directory after I already started the project. After all these years I still have not figured it out so I delete the project and start anew and select the file location before making anything. Otherwise I am satisfied with the program. Over the years there have been steps to simplify setup but there is a lot that needs to be done. A Mac programmer could help clean up and simplify the interface. Yes, Jalbum allows customization however, I rarely make changes because I don't like needing to relearn the complex procedures to just make a few simple changes. Thank you.

Date of experience: January 24, 2025
David E. — jAlbum Rep
10 months ago

Thanks for your feedback. To change the directory, open Settings->General, then tick the "Change directory locations" checkbox. Now you can edit the directory, either by typing the new path, by using the folder selector or even by dragging and dropping a directory onto the "Image directory" field. You can also move the whole project folder to a new location in order to have the directory updated to reflect the new location.


Great program, somewhat difficult to use.
January 25, 2024
Previous review

I like jAlbum a lot and have used it for years. However, the user interface is difficult and hard to use - a high learning curve. I enjoy photography and one of the last things I want to do is spend time researching and learning new program procedures and looks, therefore I just keep doing the same thing every time rather that try different looks and skins. Ease of use has improved over the years however suggest you employ a Mac programmer to simplify the user interface while allowing paths for Advanced procedures. I am still trying to figure out how to change the directory location after a slideshow has been started or completed. I am thankful for the subscription features since it ensures continuity and viability. Thank you and wishing you continues success.

Date of experience: January 25, 2024
Pennsylvania
1 review
0 helpful votes
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Superb Software and Support!
February 2, 2025

I've been using JAlbum since a few years after its introduction. It continues to get better each year and is unmatched in quality and functionality. The skins are excellent, and the support I have received regarding customization and issue resolution has been nothing short of amazing. You can see my albums at https://edgewoodgardens.net/image-galleries/.

Date of experience: January 23, 2025
David E. — jAlbum Rep
10 months ago

Thanks for these kind positive words John! Nice to see the Lizard skin in use as well:-). I think we can all relate to experiences with crappy customer support. It seems to me that the larger the company is, the lower the support quality is.

Wisconsin
1 review
0 helpful votes
Follow William R.
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The photo albums are fantastic and the various skins allow for excellent viewing experiences. This is a great tool.

Date of experience: January 13, 2025
David E. — jAlbum Rep
10 months ago

Really happy to hear this. Thank you William!

New Jersey
1 review
0 helpful votes
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Seems to be a nice update, just wish a few of the old skins worked. Oh well, guess we will look for new ones

Date of experience: January 7, 2025
Texas
1 review
0 helpful votes
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While still learning J, finding it should be a great new tool for my various websites.
But there are lots and lots of options that, do not appear to follow a flow or matches on the pages. Easy to click here, clash there, or click 3 options here and have to go over there for 2 similar.
I continue to miss a check box with new projects, often having to fumble around to find it buried on one of the many settings pages.

Date of experience: January 3, 2025
David E. — jAlbum Rep
11 months ago

Thanks for your feedback. Please let us know what skin you're referring to. Each skin is like a program within the program. You will also benefit from using CTRL+Space to type your way to the right setting. That's FAR faster than browsing through the many panels.