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jAlbumReviews 157

4.6

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From the business

The jAlbum desktop software creates web photo galleries for any web site. Perfect for photographers, individuals and organizations wanting to share images and videos on their own sites without relying on centralized services.

jAlbum has been in business since 2006 and is a trusted solution for independent photo sharing. To date, jAlbum galleries are used on over 220 million web sites (Data from Majestic.com). jAlbum has received top user reviews with SiteJabber, TrustPilot and Capterra
Why use jAlbum?

Integrity: YOU have full control of the management, storage, and presentation of your images no lock-in. Host your images with us or with any web hotel you like. Your galleries will work - even without us.
Convenience: Manage large amounts of images right from your PC
Expression: Not all web sites look alike, so why should your galleries? With jAlbum, you can customize the visuals and functionality of your galleries to your liking.

jAlbum is available for Windows, Mac and Linux.


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jAlbum Reviews Summary

jAlbum has a rating of 4.6 stars from 157 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jAlbum most frequently mention many years, photo albums and latest version. jAlbum ranks 2nd among Photo Sharing sites.

service
6
value
2
quality
14
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Massachusetts
1 review
0 helpful votes
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Flawless
September 6, 2023

A pleasure to work with. A simple purchase and set up process.

Date of experience: September 6, 2023
David E. — jAlbum Rep
over a year old

Happy to hear that. Thank you Brian!

Vermont
1 review
0 helpful votes
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Help was helpful
August 24, 2023

I wanted to get access to an album my sister created before she died. Her subscription had expired. I emailed for help, got an answer quickly and the solution was clearly explained.

Date of experience: August 24, 2023
David E. — jAlbum Rep
over a year old

I'm glad we could help out and I'm sorry for your loss. Thanks for writing this review

California
1 review
0 helpful votes
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Awesome!
August 20, 2023

The software is pretty straight-forward and easy to use. There is a learning curve, but it was quite easy. The staff helps out tremendously when I need help.

Date of experience: August 20, 2023
David E. — jAlbum Rep
over a year old

Thanks Scott! We're glad you contacted us for help.

Massachusetts
1 review
0 helpful votes
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5 Star Product
July 29, 2023

I like the way you just import pictures in JAlbum and it creates a superior photo album which you can tweak and design for your personal taste.

Date of experience: July 29, 2023
David E. — jAlbum Rep
over a year old

Thanks for pointing out just how flexible jAlbum is!

Maryland
1 review
0 helpful votes
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I've been using various versions of this software for more than a decade. I also use their web hosting service. The software provides a wonderful variety of function, although it can take a while to learn how to exploit it all. That leads to the second point. The customer service is superb--whether to help solve a problem or explain how to accomplish something. I know of *no* other photo album software that can match this one--in either function or service.

Date of experience: July 29, 2023
David E. — jAlbum Rep
over a year old

Thank you for sharing your positive experience with us. Hoping to have you around for at least another decade:-)

Illinois
1 review
0 helpful votes
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Nothing Else Like It
July 23, 2023

I have never found another application that is more suited to publishing your photos for the web. Easy and intuitive to use. Provides the freedom to change styles to suit your needs or design your own.

Date of experience: July 23, 2023
David E. — jAlbum Rep
over a year old

Blushing here:-). Thank you Dennis!

Arizona
1 review
0 helpful votes
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Fantastic!
July 23, 2023

Starting my 2nd year using jAlbum and didn't hesitate to purchase another year's upgrades and support. Bit of a learning curve, but once I got over that, creating, modifying and updating my albums is a piece of cake. The software I *was* using literally took hours to do updates and sometimes days to create new albums. With jAlbum, updates and changes take minutes and even a brand new, multi-hundred image album, with captions, can be done in a couple hours or less.

Excellent bang for the buck!

Date of experience: July 23, 2023
David E. — jAlbum Rep
over a year old

Happy to hear that. Thank you for taking time to write this review Kevin!

New Hampshire
1 review
1 helpful vote
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I've been using jAlbum since v12.x.

The consistency of software enhancements by the people at this company have been stellar. Today's v31.1.2 is the quickest to use in every respect.

When contacting the info desk with a question/concern, the response time has always been prompt and appreciated.

While I do very few online reviews, I've no hesitation in saying that the folks at jAlbum have made organizing and posting my images a pleasure.

Date of experience: July 15, 2023
David E. — jAlbum Rep
over a year old

We're blushing here:-) Thank you Larry!

Maryland
1 review
0 helpful votes
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I build small albums infrequently and I am not a power user. For me, the overall workflow is very smooth and quick. A key for me is the FTP capability. Support has been great. But I have gotten confused choosing image sizes and setting parameters and have had a few do-overs. I am not sure I take full advantage of jAlbum capabilities. I think it comes down to limited documentation and lack of good tutorials and Youtube videos. That is why I gave it 4 stars instead of five.

Date of experience: July 11, 2023
David E. — jAlbum Rep
over a year old

Thanks for your review. We take note of your suggestions. New YouTube videos are planned.

New Hampshire
1 review
0 helpful votes
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Professional, classy product
July 2, 2023

As a former Jalbum, user and web designer, I appreciate the excellent graphic design and friendly user interface. Still exploring the skins available, and new features.

Date of experience: July 2, 2023
David E. — jAlbum Rep
over a year old

Thanks Lee!

Texas
1 review
0 helpful votes
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Still the Best
June 29, 2023

I've been using jAlbum for years. This latest version is the easiest yet, and produces great slideshow albums. I'm very pleased.

Date of experience: June 29, 2023
David E. — jAlbum Rep
over a year old

Happy to hear that Henry. Thank you!

Indiana
1 review
0 helpful votes
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Just keeps getting better
June 25, 2023

I have been a long time user of jAlbum on my own website where I use it to display the photos of my photography trips. It allows me to quickly incorporate my edited photos in an album form that ensures my repeat viewers are familiar with the format. I love it!

Date of experience: June 25, 2023
David E. — jAlbum Rep
over a year old

Happy to hear that. Thank you for your review and for choosing jAlbum Rick!

Wisconsin
1 review
0 helpful votes
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Jalbum Hits a Home Run
June 8, 2023

I am the president of a community band and have a large portfolio of videos of our concerts. I had an issue of the titles disappearing from the videos once the portfolio was generated. Within a day they were able to update the software and I was able to make a very handsome portfolio. They also helped me with a server to host my portfolio.

Date of experience: June 8, 2023
David E. — jAlbum Rep
over a year old

Thank you for taking the time to write this review Warren!

New York
1 review
0 helpful votes
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JAlbum is the only one
June 6, 2023

I have been using jAlbum for several years now. I process thousands of pictures for my hiking website. It gives me a level of control and customization that no other program offers. The frequent updates of the main programs and skins keeps everything fresh.

Date of experience: June 6, 2023
David E. — jAlbum Rep
over a year old

Thank you for outlining how you use jAlbum and what you appreciate it for Ralph!

Kentucky
1 review
0 helpful votes
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Great application
June 3, 2023

Used JAlbum since nearly the beginning. Love it. Put all my photos up using JAlbum, to share with various audiences - friends & family.

Date of experience: June 3, 2023
David E. — jAlbum Rep
over a year old

Thank you Peter. Happy to hear that:-)

Florida
1 review
0 helpful votes
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I had a problem updating to the latest install; after a few failed attempts on my part, I sent an email for assistance; although cautioned that it might take a few days to receive a reply, I got an email from Anders within a few hours. The instructions provided were right on point and I was able to successfully update to the latest version. Very much appreciate the quick customer service and am glad to have a paid license!

Date of experience: May 30, 2023
David E. — jAlbum Rep
over a year old

Thank you for taking your time to writing about your positive experience with us Cacha. Much appreciated.

France
1 review
0 helpful votes
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Very disappointed
June 18, 2023

There are lots of bugs. The software is not very intuitive.

jAlbum attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 19, 2023
New York
1 review
0 helpful votes
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JAlbum Rules
May 6, 2023

I have used jAlbum for years and it just keeps getting better.

Date of experience: May 6, 2023
David E. — jAlbum Rep
over a year old

Thank you Lou! I bet you'll like our upcoming v30.3 too.

New York
1 review
0 helpful votes
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Great Product and value.
April 30, 2023

I've been a Jalbum user for many years. It keeps on getting better. My only complaint is that Jalb um albums seem to have a low priority for indexing by Google.

Date of experience: April 30, 2023
David E. — jAlbum Rep
over a year old

Thanks Jay. We haven't heard about any such indexing problems. Do discuss it with fellow jAlbum users at https://jalbum.net/forum

Maine
1 review
0 helpful votes
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As usual, wonderful service
April 15, 2023

I was helped with all of my questions and they were very pleasant about it. I ended up extending my membership. If I could do this on five-year increments I would.

Date of experience: April 15, 2023
David E. — jAlbum Rep
over a year old

Thank you for writing this Kee. We're happy you have such confidence in us.