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IziDresses

How would you rate IziDresses?
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Ohio
1 review
1 helpful vote
Follow Caroline C.
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It was so cheap compared to other dresses and websites I had been hunting through. I needed a dress for my upcoming pageant and I am happy to say the customer service was as wonderful as the product turned out to be. I ended up getting the order 3 weeks in advance! The dress arrived when you said it would, looks beautiful and is well-made. They make this dress more shining. Really happy now!

Date of experience: June 11, 2014
Pennsylvania
1 review
2 helpful votes
Follow Loraine G.
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I opted for the made-to-measure service which I would strongly recommend as the dress is a perfect fit. A couple of tips - add an inch to measurements to be on the safe side and measure the length to the floor whilst wearing shoes of the correct heal size. Get fabric swatches if you have time - the colours in the photos can be misleading. All in all, still extremely good value for money!

Date of experience: May 19, 2014
Illinois
1 review
0 helpful votes
Follow Leila K.
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Looks exactly as the picture and is very elegant. But I have an average sized bust. The shoulder strap is a little long, but I'm a petite framed person so that may be more my build as well. It's easy to shorten with a needle and thread if you want to tackle that.

Date of experience: July 8, 2014
Illinois
1 review
0 helpful votes
Follow Cheryl G.
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I bought this dress for my 5 and 6 year old girls to use as flowers girls in a wedding. It fit both of them perfect and they looked beautiful wearing it.It is a beautiful dress, exactly as on the picture, great shape and exact length as it is showed. It was packed carefully and delivered within promised time. Thanks!

Date of experience: August 20, 2014
Canada
1 review
0 helpful votes
Follow Kelly P.
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I too was hesitant to order online. Don't be! The workmanship on this dress was excellent. I had a professional seamstress check it over and she said it was very well made. I love the black belt on the waist, it adds a lot charm and elegance to this white wedding dress, the price is good and the service is perfect, every thing is so wonderful! Here are a few tips, get it custom made and measure according to the measuring guide, it did fit nicely. I hope your
Experience will be as good as mine good luck.

Date of experience: August 11, 2014
California
1 review
3 helpful votes
Follow KL S.
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Other than hard to communicate with the Product was great and a fair price. In Fact I was quite impressed with the Quality of the garment. It was well made and there was no issue with fit, as I paid the little extra and had it custom fitted. I would highly recommend them just follow the directions exactly and you can come out with a wonderful garment at a very reasonable price. Thank You for a very positive experience.

Date of experience: June 15, 2016
Florida
1 review
1 helpful vote
Follow Yazmina R.
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I did not read the reviews and order a dress for my granddaughter's wedding. First, they do not have the dress made so it takes more than 30 days to deliver. I did not take my own measurements because I usually fit the same size. The dress did not fit and their refund policy depends on the reason for the return, they will only refund the 50% and one has to pay the shipping back to Hong Kong.
The confection of the dress was incredible good, right color, no complaints on this. So if you are sure of your measurements, they work really well.

Date of experience: June 15, 2018
Virginia
1 review
0 helpful votes
Follow Christine W.
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I ordered a dress for my son's wedding. Obviously an important purchase. The dress arrived within a reasonable period of time. Quality of the workmanship is terrible, with puckered seams, snags in the chiffon. They discourage returns by charging a $50.00 restocking fee, even for defective merchandise. I have been through several rounds with my seamstress trying to make corrections to this dress, including ordering more material from Izidresses at an outrageous price, and bottom line is, I won't be wearing it to my son's wedding. Their fashions are very pretty, they have a huge selection, and "the price is right," but don't let that suck you in. My seamstress related that in the spring of the year, she is inundated with prom, wedding and formal dresses from such sites because of the poor workmanship.

Date of experience: August 2, 2014
Maryland
1 review
2 helpful votes
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Warning
September 23, 2013

Warning - extreme caution. You can not return the bad product they ship to you. The dress I ordered in a standard size exactly according to their size chart does not fit at all - it is about 3 sizes too big. The top has along acted cups that may fit someone with a FF size, who has breasts growing right under their shoulders. I am a D and there are gaps over 1". Since they will not take it back even after I provided pictures confirming my measurements exactly, I will have to either spend a lot of money trying to alter this dress or end up throwing it away. Worst customer service - you are not saving money here, you are throwing your money away. Wish I would have given it to a charity instead.

Date of experience: September 23, 2013
New York
1 review
0 helpful votes
Follow Sally K.
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Horrible dress
May 13, 2014

Horrible dress. Not the quality, fabric or fit that was represented. Felt it was misrepresented and the return policy is awful.
I just flushed money down the toilet and will never order from this company again!
Updating: after two weeks of back and forth from an izidresses.com representative, I am even more appalled at their service. They offered me $15, several emails later it went up to $30, and after 14 emails, they offered me a 50% refund and then ceased communication. I would never do business with this company, nor should you, unless you want to throw away your money.

Date of experience: April 27, 2014
Maggie L. IziDresses Rep
over a year old

Hi Sally, I am very sorry for your bad experience. Would you please offer us your order issue details to service@izidresses.com so our customer service can assist you to solve quickly? Thanks for your understanding.

New Zealand
1 review
4 helpful votes
Follow Debbie R.
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DON'T buy anything from this company customer service is the worst because of the bad English communication. They wouldn't refund my custom made wedding dress or even pay for the alterations needed to fix the problem it was to wide around bust by about 1.5 inches each side - see picture below) even though they had the exact measurements for it. Only offered a discount on my next order. Wish I had found these reviews before I ordered :( anything from these people

Date of experience: December 2, 2014
Canada
1 review
3 helpful votes
Follow S F.
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I attempted to cancel my order less than 12 hours after I'd placed it and they sent me several emails responding that I "will love the beautiful dress we are going to make you" and that I was not allowed to cancel my order. The dress came 2 weeks later and was no where near the size I'd ordered. Looks like they took a smaller dress and just added more fabric in the middle area. The shoulder strap sits near my elbow, the neckline (one shoulder style) sits just below my throat. The zipper was not adjusted at all, so there's nearly a 4 inch gap when I put the dress on. It isn't even close enough in size to be able to have it tailored. A very expensive way to figure out this place is awful. Stay away!

Date of experience: July 16, 2015
GB
1 review
1 helpful vote
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Rubbish
June 8, 2017

Guys this company is a mess. They having a laugh about all of us who brought stuff from them. Piss takers! Doggy people and the manager is a stupid prick. The reason they won't do refunds is because they are not legal, they argue with the customers. I am talking out of my own experience
Don't even ever open their website
Slugs
No rating applied

Date of experience: June 8, 2017
New York
1 review
1 helpful vote
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NOT A GOOD COMPANY!
March 28, 2014

NOT A GOOD COMPANY! Online dresses nothing like they appear. Must return items within three days, No packing slip. NO address is supplied. Only refunds 50% of value of items. Delivery company notifies you of a date, package came four days later. Delivery service from unreliable company. Stay away from this place. Maybe by reading these reviews someone else will be saved the anguish the rest of us are going through.

Date of experience: March 28, 2014
New Jersey
1 review
3 helpful votes
Follow Julia V.
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This website is a scam
August 26, 2013

This website is a scam. Please avoid this company if possible. They responded to my emails with hairextensionbuy.com, so I'd avoid that too. They must pretend to do all sorts of businesses. The dress I ordered did NOT look like the photo. It's completely made wrong, and they'll only give a 50% refund. 50% for their misrepresented clothing! They must post photos of other designers' clothes and create poor imitations. Do NOT buy a dress from here! I'm sorry I didn't research this company further before buying.

Date of experience: August 26, 2013
Tennessee
1 review
4 helpful votes
Follow Pam H.
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I will NEVER purchase anything again from this company. Terrible refund policy, poor quality and it costs more to return the dress than its worth. They also ask you to LIE about the value when you return it so they dont have to pay tax. There should be some kind of consequence for doing business like this.

Date of experience: August 15, 2014
Florida
1 review
1 helpful vote
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I ordered two dresses from here, they look horrible crap, hand made, this is one of my worst purchases and it too two weeks for delivery, all material is cheap and bottom line I would like to give them a 0000 waste of money! Picture is different from what you really will get.

Date of experience: January 24, 2014
Canada
1 review
2 helpful votes
Follow Alison C.
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The dress I received was a very [very, very] poorly made knock-off. Emails to the company were blocked; the phone number didn't work; and the live chat option proved to be a dead end. After a lot [too much] effort, I was able to speak to a representative [who spoke very little English] who told me that my expectations were too high, that the site never claimed to be selling the dresses they advertised, and that, if I wanted my dress to fit, for the clasp to close, and for the numerous defects to be righted, I could always take it to a tailor. Their return policy is non-existent, not because they have poor customer service, but because they're criminals, relying on non-existent policing of counterfeit merchandise in their home country, the [relative] anonymity of the internet, and people's reluctance to follow-up after being cheated [or, in this case, stolen from]. Do not buy from this site; these people are thieves.

Date of experience: July 6, 2013
California
1 review
4 helpful votes
Follow Dawn R.
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I ordered a dress last June. Spent $30.00 to return it to the shipping address provided within one week of order. They have failed to refund my money and said their shipping department never received it. They now want to offer me 50%
Are you kidding me
Buyer beware Not a legitimate Company!
I will definitely pursue this horrible service.

Date of experience: November 4, 2014
California
1 review
1 helpful vote
Follow Beth H.
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I could not return two dresses that took over six weeks to arrive from China? They came too late for the wedding they were ordered for. It costs more than the dresses cost to send them back and they will only refund me $50 on a $288 purchase, plus postage of $250. I stopped payment with my credit card company, but I don't know if they will take care of it? I do NOT recommend this company to anyone!

Date of experience: May 17, 2017

Overview

IziDresses has a rating of 1.9 stars from 533 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IziDresses most frequently mention customer service, return policy and credit card. IziDresses ranks 265th among Wedding Dresses sites.

service
51
value
53
shipping
53
returns
47
quality
50