If they had a -5 for a review that is what they deserve. After many e mails and disputing the charges on my credit card that half wit company sent me the return address.
Here it is for anyone in the same mess as I am!
Zhu Men
Room #601
Xinhua Hua Technology Park
298 MA Yun Rd.
Hi-tech District, Suzhou, China *******
I was very worried about the sizing since my shape is very "non standard". I ordered the made to measure and to my surprise the dress arrived perfectly. I am very happy with the fit, fabric and style. I love it its so much nicer in real than the picture. It was amazing value, the detail on the bust was exquisite. Thank you very much and best regards.
I ordered a dress from their website, and when I received it, it was tragically different from the picture on the product page. The product page showed a sleek, fitted, lacy top, and the dress I got had a terribly ugly lace pattern (very different from the advertised lace), and there was THICK padding under the lace (there was NO visible padding on the product page, nor any information leading me to believe the lace was even lined, let alone thickly padded). It fit terribly and was honestly like they had sewn a dress over a 1980's power suit. I filed a complaint and asked for a full refund and included pictures of the monstrosity they sent me compared to the beautiful dress advertised on the site. They said the dress is "no more than 10% different" and offered me $10 for my complaint. Absolutely terrible. This is a terrible, fraudulent company.
I ordered 3 dresses and the sewing was so poor it was pulling on the side and back. Mi tried emailing but no response. I needed one if the dresses for a function it was not with buy from this company as I was the person who lost the additional money if I brought from the shop would have been with it. The quality of the hemming was like a child had sewed the dress STAY AWAY is my recommendation
I highly suggest NOT to buy from izidress, I believe they operate out of Korea. I placed an order for a dress one evening, the next morning before production began I called to cancel, they refused to accept my request and charge my credit card. I immediately called Chase visa. Chase Bank opened a dispute ticket and issue a credit to me. The company Izzidress started harassing me over the phone and e-mail. Their phone number *******307 is also outside of Verizon's long distance area and for that reason I incurred a cell phone fee. Long distance is included on my plan but not this number.
I bought a dress according to the chart on the website. When I got the dress it was way too small. It was small like a childs dress. Then they asked for pictures. I sent them then the song and dance of they used a model to make sure it fit. Also tried to make me keep it. Nobody would buy it at a resell shop. This has been a nightmare! Wrong dress all together and it cost to send it back with only 50% refund and its just been horrible!
I bought my wedding dress from this site not even a month ago and I wish I didn't.
The dress was able to match my size requirements but is not centred and seems tilted to the right when I tried it on, as well as there are small details that don't match the picture of the dress in regards to the rouging and bling on the lace
I could not be more disappointed. And now that I am trying to return the dress no one has answered my calls or emails.
At this point I am thinking about throwing it out or giving it up for donation!
Why every one is complaining about your company. Me too I have a terrible one this company is a scam and thief I order 4 times from this company. None of the dresses were right. They were wrong material and wrong size. The lace is cheap and is not what is shown in pictures. Don't ever buy from this company.
It's not easy for me to find a dress, I am an small person, and everything fits perfectly with a small except the strap is a little loose and the chest part is a little big. But other than that I am quite satisfied!
There were pictures on the website and a full description of the dress and what I received is not anywhere close to what I paid for. I was told I was buying a lace and beaded dress whereas I received a dress with no lace or beading. I have been calling them from the number given on Their website and numbers I found elsewhere as well as emailed them looking for an explanation and have been ignored and unable to get a hold of anybody. Received answer that dress is close to what is on the website and offered me $10. Do not buy from this site and tell everyone you know to stay away.
I was about to order a dress I really liked, but after reading these reviews... not gonna happen. The dress I was going to purchase had a very specific bustline. That would not have turned out well. Thanks to all who reviewed and saved me money and a lot of headaches.
I ordered a mother of the bride dress and just got it today. It came carefully packaged, arrived just like together picture, and it fit well. It looks great and the quality seems great. Not sure what happened with the other reviewers but it was NOT a scam!
Everyone needs to get together and complain to their credit card companies. The dress that I received was cheaply made and resembled a Halloween costume. One sleeve was longer than the other and when I complained to the company they demanded a picture of me I. The dress. When they received the picture they insisted that the sleeves were the same length until I proved it to them by drawing a straight line across and explaining that the sleeves were indeed different lengths. After they acknowledged that the sleeves were different lengths they told me to take it to a sew shop, and offered to give me a discount on my next purchase. Needless to say I will not be making another purchase from this company. In fact I've contacted my bank and begin the process of reversing the payment made to Izidress.
I ordered 3 dresses green fuscia and daffodil in a standard 14 not made to measure yet only the green one fits. The sleeves are too narrow in the fuscia dress and it smells of engine oil. Their response was the smell is from transit - although the 3 were stuffed in the same plastic small bag and the other 2 did not smell - they emailed me to wash it and take it to my tailor. The daffodil dress should be tea length it's mid knee and the hem is puckered - they will not give return information and offer $35 against a cost of £234.55 loss to me as they are unwearable
I bought a dress for my sons wedding the dress arrived the day before his wedding it was too long and had stains on it. I took it to have it pressed and the cleaners pointed out the stains. Needless to say I will never buy from them again. I had to go buy another dress to wear to the wedding so I have never worn their dress. Now we're trying to return it and not having any luck yet. If anyone knows the best way to return it and get a refund let me know.
Ordered size 14 dress: received a size 4 jacket and a size 10 dress according to their size chart. It has been months and still no solution as they state worried about profit and I state did not receive what I ordered. They ship what they have in inventory. Dress and Jacket not of same bolt of material. Will not refund money but did ask that I send them another $80 to make another dress. They are a complete scam and should be banned from internet.
Do not buy from these people. They purposely make the dresses smaller (less fabric consumption). Their dresses do not fit. I bought a dress few weeks ago, I ordered a size 12, they made it 1.5 inches smaller than the measurements they list on their site. They asked me to send pictures of the measurements. When they saw the pictures and realized that it was their fault, they tried telling me that the dress was elastic. The dress is made of Satin and Chiffon. Does satin and Chiffon fabric stretch? These people are frauds. DO NOT BUY THEIR PRODUCT.
I purchase an evening gown and when i recieved it the dress did not look anything like what i saw in the picture the dress was cheap in material with no shape i have been fighting to get my money back which was $161.00 and they not only refuse to give me back my money they told me to reconsider in keeping the dress because if i send it back it might get lost in the international mail also i could sell it to someone or they will give me $10 dol to take the dress to a tailor to be fixed. I told them the dress is not even worth $5 dollars. I will never order anything online with these people again now i am out of a dress and my own money
I love this dress. My wedding is by June. I am happy I have found your site timely and got the wedding dress early. The quality is Great and The detail is well tailored. So good! Only problem is that the size runs a little big. I have to take it to alter then!
Do not buy from this company! It is a total scam! I received a dress without a size label in the dress. I ordered a 12 - my measurements are exactly what the requirements are. The dress is equivalent to a 4 or a 6. I was instructed to take pictures of my bust! I have contacted the Attorney General, my lawyer and is working with my credit card company.
Answer: I WOULD NEVER ORDER FROM THEM. TRUST ME. I GOT STUCK WITH A DRESS I COULD NOT WEAR AND COULD NOT RETURN. ORDER FROM A LOCAL STORE INSTEAD.
Answer: Sadly, it's just a home address in China. That's what they will give you. I was only able to get the address after I submitted a claim to my credit card to reverse the charges. I created a claim with photos and my order and the super rude emails that they were sending to me. Your best option is to have your credit card company retract payment from them. I shipped my bad garment to the China address just so I could feel I did my part, but they never responded that they received it. I did NOT buy tracking / it was too expensive so I sent it honestly to them and I am sure they got it. Hope this helps :)
Answer: Yes I do. Only because I saved the shipping bag otherwise any contact with them is the other website and virtually impossible I'm not home but as soon as I can retrieve the bag I will respond
IziDresses has a rating of 1.9 stars from 532 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IziDresses most frequently mention customer service, return policy and credit card. IziDresses ranks 266th among Wedding Dresses sites.