IVRose

Beware of shopping here, I ordered a loungewear set that claimed to be cotton blends... must have been. 001% cotton because not only was the material horrible and thin (think cheap Halloween costume), the style was not as pictured. The item I received looked nothing like the photo. Customer service would only refund me if I paid for the shipping back to China.

I was originally hesitant to order from this store since it was online only and had very affordable prices. But now, im so glad i did since the products were shipped in a timely manner and they were great quality. I ordered 3 different tops and they're all excellent quality for the price i paid. The fit was fairly accurate, and even if they didn't have models styling the pieces, the review section was filled with people's pictures, so it was easy to get a good idea of what size i should order.

The shipping was incredibly slow which was disappointing because I had hoped to receive them before Christmas. I understand the longer times though. What has been really challenging is returning my items. Support has come back twice with different offers but won't send the address of where to return them!

I purchased from this dreadful website 13 days ago. I had to email then as i am going away on the 6th july. They sent me 2 tracking numbers. Unsure why as i placed only one order. I received 3 of the 6 items i ordered the following day in 2 seperate parcels. I have emailed them more than 10 times now to see where my other 3 items are as they took the £93 from my account before i received anything. I am going away in 7 days and haven't got the money to now start buying more new clothes. I would never order from this website ever again!

My overall experience was good, shipping time could have improved some. The items were good material and are finely crafted. Only one item had a large series of strings that were matted and bunched together on the one item. Cut it off and it worked well, but you would expect eyesores like that to be removed before you buy them. Prices were great for the material and patterns designs provided by company. Hope this helps others to give the company a chance and try them. Id give them 4/5 overall.

I love the site. It has a very wide variety of items, and plenty of clothing styles to choose from. The prices are moderately cheap as well. There are many sales and promotions. Most items ship, and arrive, very quick. I had a problem with only one item. I ordered it just as it was running out of stock. I ended up waiting almost a week before it arrived because we had to wait for the company to supply more. Ivrose support was sympathetic, and got the order processed as soon as it came in. The customer support options are a bit limited, so I hope they update their support system to give more options for customers with questions.

The worse experience I have ever had. The order took 6 weeks to arrive. The sizing was all wrong so I wanted to return goods. Was offered 10% then 30% back, eventually got them to send a returns label. Sent back items and did not receive a full refund. Was told there are shipping costs despite their website states free worldwide shipping. Disgusting company NEVER USED THEM.

I bought 5 and got 2 free. But each one was not the same. Some gem stones were placed wrongly or the wrong colour and then when it comes to the material, well they were very inconsistent. Some were stretchy and others had no stretch at all so they pulled very tightly on your ears making them very uncomfortable to wear.

I ordered 2 dresses. 1 small, 1 medium, same dress for a cocktail party. Took forever to show up. No confirmation or return slip included. I've been trying for days to correspond with auto robot to find out steps to return! Horrible communication and will not order again. I'm still trying to get info on where to return and receive credit.

I had a horrible experience with the purchased items. The clothes were all of the different sizes, but all labeled the same size. Shoes 2 pairs were too big, and one was two sizes smaller, but all marked the same 8.5. Three weeks of going back a forth about return deed up that they won't accept that they made a mistake and I had to pay for return: 2 pairs of boots, two dresses and two pants and top sets.
They said that consumers should expect 1-3 cm (0.5-2.5) inch variables in sizes when I asked if this rule related to shoes, I got silence in response.
Don't take a chance, it's not as good as I'm looks on the picture. Maybe if was before, not anymore!

Ordered these tops quite easily and they arrived in good time, however out of the three that I have completed a survey on I only liked one, they are also not that large and really more suitable for a slimmer person.

Was nervous about buying online. I've heard so many stories about the products never arriving or when it does, the style, quality and fit is nothing like seen in the images. I was thrilled when my Top arrived just a few days after order and that the fit was true to the size chart. Very happy with the quality and will certainly purchase from IVRose again,