website thubmnail of iTunes

iTunesReviews 257

2.9
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iTunes Reviews Summary

iTunes has a rating of 2.9 stars from 257 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iTunes most frequently mention and apple product. iTunes ranks 2nd among Downloads sites.

service
25
value
24
returns
12
quality
24
Romania
2 reviews
0 helpful votes
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Its good
October 8, 2017

Its a good software to manage and store all your video and music libraries but I would like to ask them to make it somehow more tolerant to the characteristics of the PC, as it seems sometimes the thing is calculating something really difficult before it starts.

Date of experience: October 6, 2017
Indiana
3 reviews
0 helpful votes
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Good place for some
July 17, 2017

I've been using this for a few years and I have to say that I am pleased with the variety of music this place has to offer, and I'm definitely pleased with the ability to transfer songs from a CD to the library. One issue that's been catching my attention is that I have noticed that the store does have some prices that are not very reasonable even for me. There have also been glitches where some songs were able to be transferred to the library even after a few tries of doing so.

Date of experience: July 17, 2017
Netherlands
3 reviews
2 helpful votes
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Still same problem
July 11, 2017

The program is well-known and useful for apple devices but it has the same problem it had for years. At opening it somehow loads all the resource of the PC no matter how good this PC is...

Date of experience: July 11, 2017
Brazil
1 review
0 helpful votes
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Ecletic
June 13, 2017

The best music Enterprise. I don't think there's a better site for music than iTunes. An example is how easy it is to find the tune one wants to listen.

Date of experience: June 12, 2017
Illinois
2 reviews
5 helpful votes
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Fast download
May 30, 2017

I have purchased many songs and albums from iTunes. Purchase and download is effortless. Security is exceptional. Someone tried to use my Apple account and Spple caught it immediately and notified me. I have the Apple Music subscription which is excellent!

Date of experience: May 29, 2017
Australia
2 reviews
5 helpful votes
Follow Chris W.
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Have never had an issue with playing any of the music I have purchased, even though I do not have a Mac. Everything always works fine, and this keeps the daughter happy on her iPod.

Date of experience: May 29, 2017
GB
1 review
0 helpful votes
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I spent over £500 on items that I order from Currys, I tried to cancel a install of a washing machine, that is when it all went downhill, curries decided that they could take my money, for the install but they had to ask permission to return my money for something they were not going to do for a week. That's when it all started to go down hiill, I asked the costumer service agent why couldn't I cancel the install, he gave me attitude, I cancel the whole order and asked to speak to the agents manager he refused to let me speak to a manager. I got my money back within 2 weeks, not as quick as they took my money.
I received a call from a manager who apologized and told me that they will look into the agents behavior and get back to me she also informed me that I would be getting compensation, that was the last phone call I ever received no follow up no compensation. I will never buy from Curry PCW again, once they take your money they no longer care about you.

Date of experience: May 1, 2017
3 reviews
1 helpful vote
Follow Jakow W.
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The best and safest website to get a music, I am artist too and I really appriciate when someone buy a song instead of torrent it.

Date of experience: April 25, 2017
Canada
6 reviews
7 helpful votes
Follow Donna W.
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Haven't looked at any other website for music anymore, the selection is amazing for less than 10$ a month. If only they had subscription less then 20 a month for movies and tv.

Date of experience: April 1, 2017
California
2 reviews
16 helpful votes
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Thankful For Kindness
March 17, 2017

Last week, I ordered an app for my daughter's tablet, as it is her main outlet of fun being special needs. Well, for some reason I was charged and it wouldn't download correctly. SO I went to Apple Store a while's away. I brought tablet and daughter in tow, and showed them the situation involved. Thankfully I had backed up device to save things as I had to completely restore it and check if it would download. Well, after some time, it wouldn't. My child impatient and hungry, I was getting anxious. The kind Genius Bar staff, replaced the tablet, THEN downloaded the app for me for her to play and gave me some credit on my iTunes account for inconvenience. I almost cried in happiness. They followed my model of give something that won't cost anything to the company, but will go miles in returns. Thank you Apple.

Date of experience: March 16, 2017
Netherlands
2 reviews
54 helpful votes
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Not Gpod
February 27, 2017

This is the most pathetic music streaming service there is out there. Steve would be ashamed to be associated with it

Date of experience: February 27, 2017
Belgium
5 reviews
4 helpful votes
Follow herman v.
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And what is even nicer is that you can share it with your family. That way it is even beter. Love it

Date of experience: February 26, 2017
District of Columbia
3 reviews
0 helpful votes
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Loving it
February 17, 2017

The best offline media player I've ever used. I can listen to any track whether online or offline. Can easily update my playlist with the latest music.

Date of experience: February 16, 2017
Iowa
2 reviews
3 helpful votes
Follow Cole K.
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I have a large library,,,,, updated and lost 90 percent of my downloaded music,,, Apple Was trying to make dumb people pay for a service,,, iCloud,, that should be free,,,,,, you own your music,,, iTunes only holds your digital license,,,,, that is the iCloud in a nut shell, it was free before and now it is a service,,,, pay radio, pay t. V, pay for a service that has been free since iTunes started what a stupid way to boost stocks,,,, my suggestion is use other services and stop buying on iTunes.!

Date of experience: February 15, 2017
Australia
2 reviews
0 helpful votes
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So costly
February 14, 2017

I wish it could be some free elements, atleast for new users of IPhone and i need to maintain balance separately, i wish they offer selling of user's personal photos to use iTunes

Date of experience: February 14, 2017
GB
4 reviews
1 helpful vote
Follow Gael P.
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There is always a lot of new music available on the iTunes. I found a lot of artist that are great. I'm checking it on a daily base :)

Date of experience: February 13, 2017
GB
4 reviews
7 helpful votes
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Excellent.
January 22, 2017

You always get great music for a cheap price and it's so simple to use, you'll never be bored of it.

Date of experience: January 22, 2017
Florida
9 reviews
12 helpful votes
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I find itunes very helpful in my daily life. I am a constant music listener, that; s why i need simply in use app to renew my playlists. All in all, itunes is perfect for me and very convenient in use.

Date of experience: December 2, 2016
Honduras
7 reviews
3 helpful votes
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An ok app for you apple users, Itunes is the best friend for every apple consoles, such as Iphones, Ipads, Ipods, or MacBooks. I myself use Itunes for my Macbook i download my music there than connect my iphone so i can download the music quicker just by connecting it does it by itself and downloads the whole library down. I have my favorite tracks downloaded rap, hip hop, and country. I just feel like thy should charge a little less

Date of experience: November 21, 2016
Netherlands
1 review
0 helpful votes
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Rather well..
November 18, 2016

A rather convenient thing, however its influence on system load sometimes can drive me mad. Still a good storage and music moving tool for me^^

Date of experience: November 17, 2016

About the business

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itunes.com
Founded in 1976
Cupertino, CA, United States