website thubmnail of iTunes
How would you rate iTunes?
grey star
grey star
grey star
grey star
grey star
Wisconsin
1 review
0 helpful votes
Follow Dr S.
Unfollow Dr S.
Send Message
Share Review
Report Review

NOT AGAIN
January 5, 2023

GODDAMN IT ITUNES YOU DID IT AGAIN 2 YEARS LATER?!?!?!?!?!?!?!

First it was true colors with amphibia AND NOW FOR THE FUTURE THE OWL HOUSE!

Whoever thought that was a good idea to realize THE FULL EPISODE PLEASE FIRE THEM NOW
I know it was probably a group decision or one dumb employe but ARE YOU KDDING ME!

Date of experience: January 5, 2023
Florida
10 reviews
16 helpful votes
Follow Greg O.
Unfollow Greg O.
Send Message
Share Review
Report Review

Long story short.
I love apple, I love iPhone and I love IPad etc.
But I just hate iTunes!
Yes, I know I gave him 4 stars, the service is still better then competitors, but every time it get an update it completely stops my home PC from working correctly, the design and button placements get more atrocious and don; t get me started on synchronization time.
I genuinely think that apple send only those programmers to work on iTunes, whose done something awful, and its their punishment.
The whole site is just big glorified "DOWNLOAD ITUNES" button.

But still, there are some good things in it, so 4 stars)

Date of experience: October 17, 2016
Kenya
3 reviews
51 helpful votes
Follow Holmes K.
Unfollow Holmes K.
Send Message
Share Review
Report Review

I have never understood what all the complaining is about iTunes. It has always been and still is one of my favorite online music streaming services. I have always been an Apple customer, and iTunes is one of there most inovative services out there. Most of the new players are enjoying the space all thanks to the way iTunes paved

Date of experience: May 23, 2018
India
5 reviews
9 helpful votes
Follow Norman F.
Unfollow Norman F.
Send Message
Share Review
Report Review

I think iTunes is a very good place for downloading favorite's music. It provides purchase files legally, create our own library, share library to other users. It is very easiest way to use. I am very comfortable for this iTunes. I think it is better for any other music downloader.

Date of experience: October 3, 2014
Florida
9 reviews
12 helpful votes
Follow Denise P.
Unfollow Denise P.
Send Message
Share Review
Report Review

I find itunes very helpful in my daily life. I am a constant music listener, that; s why i need simply in use app to renew my playlists. All in all, itunes is perfect for me and very convenient in use.

Date of experience: December 2, 2016
Georgia
10 reviews
22 helpful votes
Follow Seth D.
Unfollow Seth D.
Send Message
Share Review
Report Review

I love iTunes just fine, however I experience my songs that I have purchased being replaced with random songs that I have not purchased. I find this infuriating to pay for music that I want only to have it taken from me and replaced with music I don't want! ITunes seriously needs to get this fixed. As if I am going to pay for all of my lost songs a second time. Think again iTunes! I also have purchased songs based on the small audio sample offered only to find out that the audio file has issues, such as the very beginning or very end of the song is cut off. Or, the audio quality is subpar.

Date of experience: February 14, 2015
GB
7 reviews
15 helpful votes
Follow Paula S.
Unfollow Paula S.
Send Message
Share Review
Report Review

I have an iMac that I love and have purchased many songs, films etc from here and never had any issues with purchases my only gripe is the cost of some items (TV series and games) tbh its cheaper to go buy the game disc ;) (which is why I think maybe they have got rid of the disc drive! Good job I have a pre glorified notebook Mac machine =)

Date of experience: August 23, 2015
Kentucky
21 reviews
14 helpful votes
Follow Jeannie S.
Unfollow Jeannie S.
Send Message
Share Review
Report Review

Itunes review
September 11, 2015

I have used itunes for a while now. One time I had lost my password and couldn't open my movie section so they helped me to recover it. Boy was I ever so glad! They accommodated me and were very polite and helpful and for that I owe a debt of graditude. Thanks itunes!

One satisfied customer

Date of experience: September 11, 2015
Honduras
5 reviews
5 helpful votes
Follow Catherine M.
Unfollow Catherine M.
Send Message
Share Review
Report Review

Thanks Itunes
October 18, 2016

Itunes has been named the best app for music downloading. Specially for those apple users Itunes is your bestfriend when it comes to downloading music, videos, or movies. I have downloaded all my music from hre they have plenty of choices. With kind of different genres new and old music. New releases pre order albums that are coming withing a week or 2. They have all the artists you can think off all your favorite songs all your favorite albums and music videos are available here

Date of experience: October 17, 2016
Maine
3 reviews
6 helpful votes
Follow Becky D.
Unfollow Becky D.
Send Message
Share Review
Report Review

I had an issue with an app I purchased that was no longer available and they gave me credit for songs on iTunes. Pretty good customer service although it could have been a little quicker.

Thank you!

Date of experience: August 26, 2013
Texas
12 reviews
8 helpful votes
Follow Duane S.
Unfollow Duane S.
Send Message
Share Review
Report Review

Have lot of paid for CDs. This site doesn't recognize that fairly often. Can't play all the music I transferred from other sites. Don't use too much. Groove Music only slightly better.

Date of experience: August 15, 2016
Illinois
14 reviews
14 helpful votes
Follow mellodie s.
Unfollow mellodie s.
Send Message
Share Review
Report Review

Itunes
February 1, 2016

HI, I used to have ITUNES for free then I had to let them go because they WHAMMY ME with a MONEY charge all of a sudden. That's wasnt COOL at least you should gave the customer fair warnings. But I see that your companies just want to very GREEDY. Especially when people in general is on the REAL BUDGETS. I really don't get it. Besides if it wasnt for the customers you would not EXIST. BYE, BYE

Date of experience: February 1, 2016
Ohio
11 reviews
24 helpful votes
Follow April B.
Unfollow April B.
Send Message
Share Review
Report Review

About average
June 25, 2016

The iTunes app works wonders for putting music and such onto my iPod and what not, but I don't really care for having to purchase (pay) for anything that I could possibly get cheaper elsewhere such as a different store online or a music store that isn't online!

Date of experience: June 24, 2016
Florida
8 reviews
3 helpful votes
Follow Abby G.
Unfollow Abby G.
Send Message
Share Review
Report Review

Ugh
October 8, 2015

I am not able to afford alot so was stoked to get my iphone last year and all i have is a Chromebook laptop. I cant download my itunes account to my computer bc it doesnt have windows... um im sorry wouldnt you make money either way? Even if i dont buy an apple computer or a computer in general. Ridiculous. I have tried to find a way to be able to get it on my Chromebook and have been unsuccessful. Anyone?

Date of experience: October 8, 2015
Honduras
7 reviews
3 helpful votes
Follow barbera a.
Unfollow barbera a.
Send Message
Share Review
Report Review

An ok app for you apple users, Itunes is the best friend for every apple consoles, such as Iphones, Ipads, Ipods, or MacBooks. I myself use Itunes for my Macbook i download my music there than connect my iphone so i can download the music quicker just by connecting it does it by itself and downloads the whole library down. I have my favorite tracks downloaded rap, hip hop, and country. I just feel like thy should charge a little less

Date of experience: November 21, 2016
Texas
7 reviews
1 helpful vote
Follow Olivia H.
Unfollow Olivia H.
Send Message
Share Review
Report Review

Artists
February 22, 2016

Itunes is a favorite to find any artist or song you may be looking for, I'm an oldies listener but I also love new modern music and I can find whatever I want. Love it!

Date of experience: February 22, 2016
Australia
2 reviews
5 helpful votes
Follow Chris W.
Unfollow Chris W.
Send Message
Share Review
Report Review

Have never had an issue with playing any of the music I have purchased, even though I do not have a Mac. Everything always works fine, and this keeps the daughter happy on her iPod.

Date of experience: May 29, 2017
South Carolina
13 reviews
10 helpful votes
Follow Cheryl S.
Unfollow Cheryl S.
Send Message
Share Review
Report Review

Love it!
May 5, 2016

I am a die hard Apple fan, so of course iTunes ties into that. But I find the selection good, prices aren't bad, and it's easy to search or just browse.

Date of experience: May 4, 2016
GB
1 review
0 helpful votes
Follow Simon E.
Unfollow Simon E.
Send Message
Share Review
Report Review

I spent over £500 on items that I order from Currys, I tried to cancel a install of a washing machine, that is when it all went downhill, curries decided that they could take my money, for the install but they had to ask permission to return my money for something they were not going to do for a week. That's when it all started to go down hiill, I asked the costumer service agent why couldn't I cancel the install, he gave me attitude, I cancel the whole order and asked to speak to the agents manager he refused to let me speak to a manager. I got my money back within 2 weeks, not as quick as they took my money.
I received a call from a manager who apologized and told me that they will look into the agents behavior and get back to me she also informed me that I would be getting compensation, that was the last phone call I ever received no follow up no compensation. I will never buy from Curry PCW again, once they take your money they no longer care about you.

Date of experience: May 1, 2017
Wisconsin
9 reviews
12 helpful votes
Follow Carol N.
Unfollow Carol N.
Send Message
Share Review
Report Review

Makes a nice gift
June 29, 2015

I have a 16 year old grandson and like to send him little gifts. Itunes makes a great gift for a teenager! What do I know about what their current "likes" are?!?!? This makes it so easy.

Date of experience: June 29, 2015

Overview

iTunes has a rating of 2.9 stars from 257 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iTunes most frequently mention and apple product. iTunes ranks 2nd among Downloads sites.

service
25
value
24
shipping
8
returns
12
quality
24