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iTech DealsReviews 803

2.8
How would you rate iTech Deals?
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iTech Deals Reviews Summary

iTech Deals has a rating of 2.8 stars from 803 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iTech Deals most frequently mention credit card, tracking number and return policy. iTech Deals ranks 20th among Electronics sites.

service
64
value
67
shipping
68
returns
48
quality
60
California
1 review
0 helpful votes
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The site had a problem processing my order, but it went through to PayPal.

After a few emails to support, the problem was resolved and my order arrived.

Date of experience: July 18, 2017
Arizona
1 review
0 helpful votes
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I had some trouble with my order and they took care of it. They also made it super easy on me. I feel confident in purchasing from them again. Thanks Amy for excellent customer service.

Date of experience: July 17, 2017
Washington
1 review
0 helpful votes
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I have not recevied my order yet but the store is easy to shop. I am a man of few words so I
May not have 100 words

Date of experience: July 16, 2017
North Carolina
1 review
0 helpful votes
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You never delivered my order,,,, not good then you sent a email asking how I liked it;; I am glad I asked for my money back

Date of experience: July 16, 2017
Mississippi
1 review
0 helpful votes
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I really appreciated the way and timing they were able to resolve my issue. They promptly responded. There wasn't any hesitation after I inadvertently ordered the wrong item. Would definitely shop with them again.

Date of experience: July 16, 2017
Massachusetts
1 review
0 helpful votes
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I made a mistake...
July 15, 2017

Mistakenly, I ordered two GPS items when I only wanted one. I emailed customer service and within 24 hours, I was assured that the erroneous one was canceled.

Date of experience: July 15, 2017
New York
1 review
0 helpful votes
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I purchased a fitbit which was defective ( would not charge). I contacted customer service and was provided with a shipping label, free postage and a refund extremely quickly. I will certainly purchase from iTech Deals again due to the positive experience

Date of experience: July 14, 2017
Minnesota
1 review
0 helpful votes
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Because of a glitch on my computer I accidentally ordered two items. I emailed support hoping to cancel one before it shipped and their response time was great! Thank you!

Date of experience: July 14, 2017
West Virginia
1 review
0 helpful votes
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Very pleased with the service. They have great deals and I will definitely be ordering from them again. Their customer service is excellently. Very polite.

Date of experience: July 14, 2017
Maryland
1 review
0 helpful votes
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I will always be a customer of a business that is customer-focused and iTech Deals is 100%. Anna handled my issue in a timely manner.

Date of experience: July 13, 2017
Massachusetts
2 reviews
0 helpful votes
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12 pk toothbrushes
July 13, 2017

I haven't received them as of yet but I have had a great experience with this company, especially with Jessica. She was a tremendous help and very pleasant to speak to. Would definitely order from this company again because of my experience with her.

Date of experience: July 13, 2017
Ohio
1 review
0 helpful votes
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Great sevice!
July 13, 2017

When I received my order in the mail from itechdeals for iPhone power cords ( there were to be 2 Cords) there was only 1 in the package. I contacted them and Stacey promptly shipped me my remaining cord. Both cords work properly and I am very pleased :)

Date of experience: July 13, 2017
Georgia
1 review
0 helpful votes
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Fast response
July 13, 2017

Customer service rep, Mary, quickly responded to my issue and provided updates on the resolution. I appreciate the quick turnaround!

Date of experience: July 13, 2017
Maryland
1 review
0 helpful votes
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Awesome
July 12, 2017

Within 24hours someone resolved my issue and got back to me! I love great customer service! It means a lot!

Date of experience: July 12, 2017
Illinois
1 review
0 helpful votes
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We had a problem when placing our order which resulted in multiple orders being placed instead of one. We emailed customer service and received a response from Anna in just a few hours. Within 24 hours she processed our refund. Thank you Anna.

Date of experience: July 12, 2017
Michigan
1 review
0 helpful votes
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Very prompt and help you with any issue. Had a defective product and was replaced. Will order more items

Date of experience: July 12, 2017
Karen M.
New York
1 review
0 helpful votes
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Thank you for the quick response and great customer service! I had problems placing an order and ended up with two orders of the same item. My issue was taken care of quickly and my dollars were refunded appropriately!

Date of experience: July 12, 2017
New York
1 review
0 helpful votes
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Refund
July 12, 2017

Ann was great when I asked for a refund from something I ordered twice. Great and fast service! I would definitely order from them again in the future.

Date of experience: July 12, 2017
District of Columbia
2 reviews
0 helpful votes
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I appreciate the quick response and correction for my error in omitting the coupon code. Thank you for honoring the discount.

Date of experience: July 10, 2017
Ohio
2 reviews
0 helpful votes
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I have ordered several items that were as advertised and priced very reasonably. I have had to email about a few of them as they took a few weeks to arrive and that was not expected. Ultimately, I received my orders and am happy with them.

Date of experience: July 10, 2017

From the business

Get incredible daily deals and free shipping on tablets, computers, smartphones, accessories and much more at iTech Deals


itechdeals.com
Lakewood, NJ, United States
+64