iTech Deals has a rating of 2.8 stars from 803 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iTech Deals most frequently mention credit card, tracking number and return policy. iTech Deals ranks 20th among Electronics sites.
The site had a problem processing my order, but it went through to PayPal.
After a few emails to support, the problem was resolved and my order arrived.
I had some trouble with my order and they took care of it. They also made it super easy on me. I feel confident in purchasing from them again. Thanks Amy for excellent customer service.
I have not recevied my order yet but the store is easy to shop. I am a man of few words so I
May not have 100 words
You never delivered my order,,,, not good then you sent a email asking how I liked it;; I am glad I asked for my money back
I really appreciated the way and timing they were able to resolve my issue. They promptly responded. There wasn't any hesitation after I inadvertently ordered the wrong item. Would definitely shop with them again.
Mistakenly, I ordered two GPS items when I only wanted one. I emailed customer service and within 24 hours, I was assured that the erroneous one was canceled.
I purchased a fitbit which was defective ( would not charge). I contacted customer service and was provided with a shipping label, free postage and a refund extremely quickly. I will certainly purchase from iTech Deals again due to the positive experience
Because of a glitch on my computer I accidentally ordered two items. I emailed support hoping to cancel one before it shipped and their response time was great! Thank you!
Very pleased with the service. They have great deals and I will definitely be ordering from them again. Their customer service is excellently. Very polite.
I will always be a customer of a business that is customer-focused and iTech Deals is 100%. Anna handled my issue in a timely manner.
I haven't received them as of yet but I have had a great experience with this company, especially with Jessica. She was a tremendous help and very pleasant to speak to. Would definitely order from this company again because of my experience with her.
When I received my order in the mail from itechdeals for iPhone power cords ( there were to be 2 Cords) there was only 1 in the package. I contacted them and Stacey promptly shipped me my remaining cord. Both cords work properly and I am very pleased :)
Customer service rep, Mary, quickly responded to my issue and provided updates on the resolution. I appreciate the quick turnaround!
Within 24hours someone resolved my issue and got back to me! I love great customer service! It means a lot!
We had a problem when placing our order which resulted in multiple orders being placed instead of one. We emailed customer service and received a response from Anna in just a few hours. Within 24 hours she processed our refund. Thank you Anna.
Very prompt and help you with any issue. Had a defective product and was replaced. Will order more items
Thank you for the quick response and great customer service! I had problems placing an order and ended up with two orders of the same item. My issue was taken care of quickly and my dollars were refunded appropriately!
Ann was great when I asked for a refund from something I ordered twice. Great and fast service! I would definitely order from them again in the future.
I appreciate the quick response and correction for my error in omitting the coupon code. Thank you for honoring the discount.
I have ordered several items that were as advertised and priced very reasonably. I have had to email about a few of them as they took a few weeks to arrive and that was not expected. Ultimately, I received my orders and am happy with them.
Answer: They are 100% genuine and authentic
Answer: I ordered a Refurbished Macbook Pro from these guys, I understand refurbished it would come with a few scratches etc. But what I got was a dented seriously scratched up and bent up Macbook Pro. It did not turn on so I did not even bother to charge it, when I contacted them and sent photos to get a return label and refund, they said the would have to speak to a supervisor. I opened a case with PayPal so they can help. I already know they're gonna delay. They do not send you advertised item and they are not wit to help you when you realize what kind of store they are. STAY AWAY BUY ELSEWHERE.
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