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iTech DealsReviews 803

2.8
How would you rate iTech Deals?
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iTech Deals Reviews Summary

iTech Deals has a rating of 2.8 stars from 803 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iTech Deals most frequently mention credit card, tracking number and return policy. iTech Deals ranks 20th among Electronics sites.

service
64
value
67
shipping
68
returns
48
quality
60
Texas
1 review
1 helpful vote
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I received the surprise box in the mail from itechdeals and needless to say its a joke. They claim its worth $100 for only $20! Jokes on me. I received a phone holder for your car, HDMI cable, charger and a rca smart remote. I finally got around to setting it up and the app doesnt exist any longer. Called rca support and they laughed and said you got scammed. That device is 8yrs old and trash without an app. Sad itechdeals and shame on me.

Date of experience: November 16, 2017
Florida
1 review
2 helpful votes
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Excellent service
November 16, 2017

Susan is great!
I emailed the Company a note with a shipping situation and she solved it very efficiently
She has a great attitude

Date of experience: November 16, 2017
New York
1 review
0 helpful votes
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My rep at iTech, Susan, worked diligently to help me and came up with a satisfactory solution in the end. I'll be ordering again from iTech!

Date of experience: November 15, 2017
California
1 review
0 helpful votes
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Thank you for assisting me with my order, Susan. You have been such a great help and I really appreciate the amazing customer service that you have showed me! Will recommend to others!

Date of experience: November 15, 2017
California
1 review
0 helpful votes
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Love This Site
November 16, 2017

So happy to have found this tech site. They are my go to for all things tech. Much better deals that Amazon.

Date of experience: November 15, 2017
New York
1 review
0 helpful votes
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Great service
November 16, 2017

Decent price for on sale item. But more importantly, that when i had problem with the item, the return/refund process is smooth. No issue at all. Quick refund, easy communication. Certainly will shop again. Happy shopper.

Date of experience: November 14, 2017
Michigan
1 review
1 helpful vote
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Request a return of order
November 15, 2017

I have been working with Jessica regarding the Beats headphones I ordered mainly for sound canceling, the product did not work correctly and I was able to return the headphones. I have done that, I have not received a refund but expect to once ITechDeals receives the product. I received very good service.

Date of experience: November 14, 2017
Virginia
1 review
1 helpful vote
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I have ordered a few things from iTechDeals. Not only do they have great products and great prices. They have provided me with excellent customer service. Delivery time is slower than most, but with the low prices I cant complain.

Date of experience: November 14, 2017
New York
1 review
0 helpful votes
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What can I say? The price was ridiculously low, so I suppose I cant complain about delivery time. When I did send an e-mail inquiry for shipping status, I got an immediate response. The item arrived the next day in good condition. Would definitely do business again!

Date of experience: November 11, 2017
Florida
1 review
1 helpful vote
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First Order
November 8, 2017

Recently placed my first order with iTechDeals. Amazed at the discount of a product that I have really wanted & never would buy because of the cost.

Date of experience: November 8, 2017
New York
2 reviews
1 helpful vote
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Shop this website with confidence, knowing that they stand behind all of their products. They provide their customers with excellent communication and service. I would highly recommend them for all your purchases. You will be extremely pleased as I was.

Date of experience: November 7, 2017
Arizona
2 reviews
0 helpful votes
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Great Customer Service
November 8, 2017

I received an item that didn't work and my money was refunded promptly. I will buy from them again.

Date of experience: November 7, 2017
New York
1 review
0 helpful votes
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Wrong item ordered
November 7, 2017

I will continue to shop at iTechdeals. In my first purchase I ordered the wrong item. The customer services employees were very helpful in assisting to not only return the item but issuing a credit in a timely manner. That was greatly appreciated since it was my first time shopping at iTechdeals. Great price and customer service.

Date of experience: November 6, 2017
Virginia
1 review
0 helpful votes
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I am very impressed with the prices for the items I have seen on the site, and the specials can't be beat. I accidentally ordered the wrong item (chargers that don't fit our phones -- my mistake), and customer service worked with me to refund my money -- no hassle!

Date of experience: November 3, 2017
California
1 review
0 helpful votes
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Took a while to ship, but it was FREE SHIPPING, so really no complaint. And when I emailed them inquiring about the time, I received a reply within minutes! How often does that happen?! Overall, extremely satisfied!

Date of experience: November 2, 2017
California
2 reviews
1 helpful vote
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Thanks Susan
November 2, 2017

Susan from customer service has been very helpful in more than one occasion. I appreciate her rapid response and she was very helpful! Thanks

Date of experience: November 2, 2017
Virginia
1 review
0 helpful votes
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Great customer service
November 2, 2017

Great customer service - applied a discount after the order was completed. Quick shipping and customer service agent followed through to make sure I received the correct order.

Date of experience: November 2, 2017
California
1 review
0 helpful votes
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My order wasnt send for two weeks because they never sent the item to UPS but with customer service they got on it & send it

Date of experience: November 2, 2017
California
1 review
0 helpful votes
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Great customer service
November 2, 2017

I was able to communicate with customer service and it was fast. Their assistance with my problem was resolved within a few emails. It was a great service to have and communicate with them

Date of experience: November 1, 2017
California
1 review
0 helpful votes
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Great Price!
November 1, 2017

For the price, cables couldn't be better. They took a long time to arrive, but still a great deal. They fill a need but would not use these for regular phone charging as they are only 3 feet long.

Date of experience: November 1, 2017

From the business

Get incredible daily deals and free shipping on tablets, computers, smartphones, accessories and much more at iTech Deals


itechdeals.com
Lakewood, NJ, United States
+64