iTech Deals has a rating of 2.8 stars from 803 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iTech Deals most frequently mention credit card, tracking number and return policy. iTech Deals ranks 20th among Electronics sites.
I received the surprise box in the mail from itechdeals and needless to say its a joke. They claim its worth $100 for only $20! Jokes on me. I received a phone holder for your car, HDMI cable, charger and a rca smart remote. I finally got around to setting it up and the app doesnt exist any longer. Called rca support and they laughed and said you got scammed. That device is 8yrs old and trash without an app. Sad itechdeals and shame on me.
Susan is great!
I emailed the Company a note with a shipping situation and she solved it very efficiently
She has a great attitude
My rep at iTech, Susan, worked diligently to help me and came up with a satisfactory solution in the end. I'll be ordering again from iTech!
Thank you for assisting me with my order, Susan. You have been such a great help and I really appreciate the amazing customer service that you have showed me! Will recommend to others!
So happy to have found this tech site. They are my go to for all things tech. Much better deals that Amazon.
Decent price for on sale item. But more importantly, that when i had problem with the item, the return/refund process is smooth. No issue at all. Quick refund, easy communication. Certainly will shop again. Happy shopper.
I have been working with Jessica regarding the Beats headphones I ordered mainly for sound canceling, the product did not work correctly and I was able to return the headphones. I have done that, I have not received a refund but expect to once ITechDeals receives the product. I received very good service.
I have ordered a few things from iTechDeals. Not only do they have great products and great prices. They have provided me with excellent customer service. Delivery time is slower than most, but with the low prices I cant complain.
What can I say? The price was ridiculously low, so I suppose I cant complain about delivery time. When I did send an e-mail inquiry for shipping status, I got an immediate response. The item arrived the next day in good condition. Would definitely do business again!
Recently placed my first order with iTechDeals. Amazed at the discount of a product that I have really wanted & never would buy because of the cost.
Shop this website with confidence, knowing that they stand behind all of their products. They provide their customers with excellent communication and service. I would highly recommend them for all your purchases. You will be extremely pleased as I was.
I received an item that didn't work and my money was refunded promptly. I will buy from them again.
I will continue to shop at iTechdeals. In my first purchase I ordered the wrong item. The customer services employees were very helpful in assisting to not only return the item but issuing a credit in a timely manner. That was greatly appreciated since it was my first time shopping at iTechdeals. Great price and customer service.
I am very impressed with the prices for the items I have seen on the site, and the specials can't be beat. I accidentally ordered the wrong item (chargers that don't fit our phones -- my mistake), and customer service worked with me to refund my money -- no hassle!
Took a while to ship, but it was FREE SHIPPING, so really no complaint. And when I emailed them inquiring about the time, I received a reply within minutes! How often does that happen?! Overall, extremely satisfied!
Susan from customer service has been very helpful in more than one occasion. I appreciate her rapid response and she was very helpful! Thanks
Great customer service - applied a discount after the order was completed. Quick shipping and customer service agent followed through to make sure I received the correct order.
My order wasnt send for two weeks because they never sent the item to UPS but with customer service they got on it & send it
I was able to communicate with customer service and it was fast. Their assistance with my problem was resolved within a few emails. It was a great service to have and communicate with them
For the price, cables couldn't be better. They took a long time to arrive, but still a great deal. They fill a need but would not use these for regular phone charging as they are only 3 feet long.
Answer: They are 100% genuine and authentic
Answer: I ordered a Refurbished Macbook Pro from these guys, I understand refurbished it would come with a few scratches etc. But what I got was a dented seriously scratched up and bent up Macbook Pro. It did not turn on so I did not even bother to charge it, when I contacted them and sent photos to get a return label and refund, they said the would have to speak to a supervisor. I opened a case with PayPal so they can help. I already know they're gonna delay. They do not send you advertised item and they are not wit to help you when you realize what kind of store they are. STAY AWAY BUY ELSEWHERE.
Get incredible daily deals and free shipping on tablets, computers, smartphones, accessories and much more at iTech Deals