iTech Deals has a rating of 2.8 stars from 803 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iTech Deals most frequently mention credit card, tracking number and return policy. iTech Deals ranks 20th among Electronics sites.
I received a product that was not what was described on the site but support was helpful in providing a return label and allowing me to send it back for a refund.
Ive been a customer for over 2 years now. The products are of good quality. The delivery is prompt. The prices are fantastic.
Customer Service goes above and beyond expectations.
Fast delivery on a great product at a very reasonable price. I am looking forward to future buys from this Corporation.
I love this site. Lots of good items to bid or purchase. I know I can count on them to be fair and to protect me on the things I purchase in case something goes wrong.
Ron
I would definitely continue to make future purchases. Keep the e-mails coming with all the nice goodies to buy.
I emailed them and they immediately sent out a new product. I greatly appreciated good customer service.
I LOVE seeing all the cool tech goodies at iTechDeals, and most recently purchased a surprise box for some geeky family members, as well as earbuds and charging cables that were practically free! The quality is good and the prices are amazing.
A delivery snafu prompted me to contact the customer service department - and I was delighted by the quick response and resolution. They are amazing!
Im definitely an iTechDeals customer for life!
The iTech Deals customer service department reached out to me when I made 3 orders in error to confirm the correct number of orders. When I let them know it was an error, they took care of it right away.
Jessica was very helpful and understanding of my situation. She did everything she could to ensure my satisfaction and kept me updated with the status of my claim. Even though my item was defective, overall I had a positive experience.
The products I ordered (10 lighting USB iPhone cables) were poorly made and Susan from itech deals was able to provide a full refund. Itech deals definitely cares about customer satisfaction and retention. I recommend this seller
Ordered a USB car charger with micro USB. They sent a USB car charger with lightning connector and am making me jump through hoops to get the item I originally ordered. Last time I do business with them.
I am a first time customer of iTechDeals and had an issue with one of four items that I purchased from them. They acknowledged the problem and issued an immediate refund for that item. Their expeditions response was pleasantly received and I cannot thank the iTech Deals team enough for their outstanding customer service.
I purchased 2 computers from them almost 3 weeks ago a shipping label was created but the item was never sent. When I contacted customer service they said they'd fix it right away and they'd keep me updated. Nothing has been done! I haven't received a new tracking number they haven't given me an estimated time of arrival, they haven't responded to my emails requesting an update that I sent 3 days ago. They took my money but never sent the product!
At iTechDeals.com the prices are affordable, and are backed by timely and responsive customer service.
I had an issue with the shipment of my order since I never received my order. I sent an email and the they sent me new order right away which I received after few days. The sales adviser was nice. Pleasant and resolves the issue very quick
It a joke box, stay away, you pay $20 for things that not even worth 5 dollars, the customer service very bad. Very cheap items as well as customer service
Do NOT purchase any type of tech from this company. I purchased a pair of $90 Bluetooth headphones and within 5 months they were broken. I called apple to cash into my warranty because they were less than a year old just to find out that my headphones had been repaired on FIVE separate occasions. Avoid this website at all costs
I dont have anything to say but i need to know do they reply to your emails calls? Because i want to cancel my order and get my money back can someone help me please
The worst freaking company I ever dealt with. I ordered a router and it never came so far it's been over 1 month and I got 1 email from the company. This is outrageous! STAY AWAY!
How is this company allowed to continue doing business? It is a blatant scam! Placed an order,,, received confirmation of shipping... said it was in distribution center for DHL pick up... I assume it's still there (almost 3 weeks later). Jessica in customer service was kind enough to respond but i believe even she is getting embarassed by the mickey mouse organization she works for.
Answer: They are 100% genuine and authentic
Answer: I ordered a Refurbished Macbook Pro from these guys, I understand refurbished it would come with a few scratches etc. But what I got was a dented seriously scratched up and bent up Macbook Pro. It did not turn on so I did not even bother to charge it, when I contacted them and sent photos to get a return label and refund, they said the would have to speak to a supervisor. I opened a case with PayPal so they can help. I already know they're gonna delay. They do not send you advertised item and they are not wit to help you when you realize what kind of store they are. STAY AWAY BUY ELSEWHERE.
Get incredible daily deals and free shipping on tablets, computers, smartphones, accessories and much more at iTech Deals