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iTech DealsReviews 803

2.8
How would you rate iTech Deals?
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iTech Deals Reviews Summary

iTech Deals has a rating of 2.8 stars from 803 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iTech Deals most frequently mention credit card, tracking number and return policy. iTech Deals ranks 20th among Electronics sites.

service
64
value
67
shipping
68
returns
48
quality
60
Connecticut
1 review
0 helpful votes
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I received a product that was not what was described on the site but support was helpful in providing a return label and allowing me to send it back for a refund.

Date of experience: October 31, 2017
Arizona
1 review
0 helpful votes
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Ive been a customer for over 2 years now. The products are of good quality. The delivery is prompt. The prices are fantastic.
Customer Service goes above and beyond expectations.

Date of experience: October 31, 2017
Florida
1 review
0 helpful votes
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Fast delivery on a great product at a very reasonable price. I am looking forward to future buys from this Corporation.

Date of experience: October 30, 2017
Arizona
1 review
0 helpful votes
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Great Deals
October 28, 2017

I love this site. Lots of good items to bid or purchase. I know I can count on them to be fair and to protect me on the things I purchase in case something goes wrong.

Ron

Date of experience: October 27, 2017
Texas
1 review
0 helpful votes
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Great customer service.
October 27, 2017

I would definitely continue to make future purchases. Keep the e-mails coming with all the nice goodies to buy.

Date of experience: October 27, 2017
New Jersey
1 review
0 helpful votes
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Responsive
October 26, 2017

I emailed them and they immediately sent out a new product. I greatly appreciated good customer service.

Date of experience: October 26, 2017
Arizona
1 review
0 helpful votes
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Great Experience
October 26, 2017

I LOVE seeing all the cool tech goodies at iTechDeals, and most recently purchased a surprise box for some geeky family members, as well as earbuds and charging cables that were practically free! The quality is good and the prices are amazing.

A delivery snafu prompted me to contact the customer service department - and I was delighted by the quick response and resolution. They are amazing!

Im definitely an iTechDeals customer for life!

Date of experience: October 26, 2017
Pennsylvania
1 review
0 helpful votes
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Awesome!
October 25, 2017

The iTech Deals customer service department reached out to me when I made 3 orders in error to confirm the correct number of orders. When I let them know it was an error, they took care of it right away.

Date of experience: October 25, 2017
California
1 review
0 helpful votes
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Jessica is the best!
October 24, 2017

Jessica was very helpful and understanding of my situation. She did everything she could to ensure my satisfaction and kept me updated with the status of my claim. Even though my item was defective, overall I had a positive experience.

Date of experience: October 24, 2017
California
1 review
0 helpful votes
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The products I ordered (10 lighting USB iPhone cables) were poorly made and Susan from itech deals was able to provide a full refund. Itech deals definitely cares about customer satisfaction and retention. I recommend this seller

Date of experience: October 24, 2017
Colorado
2 reviews
5 helpful votes
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Ordered a USB car charger with micro USB. They sent a USB car charger with lightning connector and am making me jump through hoops to get the item I originally ordered. Last time I do business with them.

Date of experience: October 23, 2017
Rhode Island
2 reviews
2 helpful votes
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I am a first time customer of iTechDeals and had an issue with one of four items that I purchased from them. They acknowledged the problem and issued an immediate refund for that item. Their expeditions response was pleasantly received and I cannot thank the iTech Deals team enough for their outstanding customer service.

Date of experience: October 19, 2017
Texas
1 review
3 helpful votes
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Thieves!
October 18, 2017

I purchased 2 computers from them almost 3 weeks ago a shipping label was created but the item was never sent. When I contacted customer service they said they'd fix it right away and they'd keep me updated. Nothing has been done! I haven't received a new tracking number they haven't given me an estimated time of arrival, they haven't responded to my emails requesting an update that I sent 3 days ago. They took my money but never sent the product!

Date of experience: October 18, 2017
New York
1 review
0 helpful votes
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Great customer service
October 16, 2017

At iTechDeals.com the prices are affordable, and are backed by timely and responsive customer service.

Date of experience: October 16, 2017
New York
1 review
0 helpful votes
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I had an issue with the shipment of my order since I never received my order. I sent an email and the they sent me new order right away which I received after few days. The sales adviser was nice. Pleasant and resolves the issue very quick

Date of experience: October 14, 2017
Pennsylvania
1 review
2 helpful votes
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It a joke box, stay away, you pay $20 for things that not even worth 5 dollars, the customer service very bad. Very cheap items as well as customer service

Date of experience: October 14, 2017
Georgia
1 review
0 helpful votes
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Do NOT purchase any type of tech from this company. I purchased a pair of $90 Bluetooth headphones and within 5 months they were broken. I called apple to cash into my warranty because they were less than a year old just to find out that my headphones had been repaired on FIVE separate occasions. Avoid this website at all costs

Date of experience: October 13, 2017
New York
1 review
5 helpful votes
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I dont have anything to say but i need to know do they reply to your emails calls? Because i want to cancel my order and get my money back can someone help me please

Date of experience: October 8, 2017
California
2 reviews
19 helpful votes
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No Item in 1 month!
October 7, 2017

The worst freaking company I ever dealt with. I ordered a router and it never came so far it's been over 1 month and I got 1 email from the company. This is outrageous! STAY AWAY!

Date of experience: October 7, 2017
Arizona
1 review
2 helpful votes
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How is this company allowed to continue doing business? It is a blatant scam! Placed an order,,, received confirmation of shipping... said it was in distribution center for DHL pick up... I assume it's still there (almost 3 weeks later). Jessica in customer service was kind enough to respond but i believe even she is getting embarassed by the mickey mouse organization she works for.

Date of experience: October 6, 2017

From the business

Get incredible daily deals and free shipping on tablets, computers, smartphones, accessories and much more at iTech Deals


itechdeals.com
Lakewood, NJ, United States
+64