iTech Deals has a rating of 2.8 stars from 803 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iTech Deals most frequently mention credit card, tracking number and return policy. iTech Deals ranks 21st among Electronics sites.
Jessica was very helpful and responded within minutes to all of my requests. Very courteous and professional. Thank you!
This was a wonderful experience shopping with ITech. Always answered any questions I had promptly. Always wanted to know if they could do anything else.
Great prices on items I purchased. Had a question after purchase and answer was prompt and detailed. Great customer service!
Found ITechDeals through Spoofee Deals and they offer some great prices along with fast support! I would recommend buying from here.
Customer rep help me from start to finish, she never left me behind and give me the run around. In fact, i just shopped here 2 days ago again. Its now a daily schedule for me th check their daily deals... thank you
I got a link to review one of the products I bought from them. I gave it a bad review because the product was broken and they refused to replace it. They refused to post the product review even though I am a verified purchaser. So dont trust their product reviews. Stay away from this site.
The product that was shipped to me was stolen from my mailbox during the holidays. Susan took care of the issue promptly and efficiently. I am very appreciative for the quick response with emails and correction of the problem.
I had an issue with an order, it was a low price item and Susan resolved it promptly and conveniently for me.
Purchased Studio 2 Beats from this website as part of their Black Friday deals and turns out they are counterfeit. They broke in less than two days and we had to take them to the Apple store (they own Beats now) and they confirmed they were counterfeit. Apple stated the company continuously used the same serial number over and over again.
Do not buy from this site. They either are corrupt themselves or do not vet their sellers.
Thank you, all the help and support is really appreciated it! Thanks for all the fast response on the emails.
When I found my stuff is damaged, I contact customer service and I got immediately response by Susan and she resolve my problem. I really appreciate her support towards customer. Thanks.
I purchased earbuds that were defective but thanks to Mia, the I was able to return the item and get a full refund.
I had an issue with my transaction not processing and Susan was quick, to respond and immediately resolved my issue!
I recently bought an Apple Macbook Pro from Itech. It did not work and I think it was stolen from the Oxford School System. Do not do business with criminals! Happy Holidays!
Shipping of my item was very slow. I thought it got lost and contacted customer service, asking for the item to be resent. Wouldn't you know. The item arrived the following day. I cancelled the new request. If I had been able to track my item none of that would have been necessary. Customer service told me that in order to track an item, you must login to your account. I had checked out as a guest. Oh well, in the end I got my item, and for that I am happy.
There was an issue with the shipping company. Susan was quick to respond, and she kept tabs on the situation until it was resolved. I definitely plan to order from iTechDeals again!
Bought a few items from itechdeals. Prices are great. Shipping is always slow and I had to ask for tracking information once. Only one item came in original packaging. One order made up of two items arrived but both items were defective. I was able to work with customer service to return them and get refund.
Bought iPhone charging cables. Have some issue due to holiday shipping but customer service resolved it quickly. Product are also good quality.
Product is good but shipment got delayed way more than expected. I contacted support for the same but they were also clueless.
I purchased some items from them for the first time the other day... the prices and deals were awesome, but there was a technical issue with my order. I contacted them via email and I received a response within minutes. The communication that followed was excellent, and they resolved my issue immediately and to my complete satisfaction. The CS people are polite, helpful, and extremely professional. A+ Experience. Thank you.
Answer: They are 100% genuine and authentic
Answer: I ordered a Refurbished Macbook Pro from these guys, I understand refurbished it would come with a few scratches etc. But what I got was a dented seriously scratched up and bent up Macbook Pro. It did not turn on so I did not even bother to charge it, when I contacted them and sent photos to get a return label and refund, they said the would have to speak to a supervisor. I opened a case with PayPal so they can help. I already know they're gonna delay. They do not send you advertised item and they are not wit to help you when you realize what kind of store they are. STAY AWAY BUY ELSEWHERE.
Get incredible daily deals and free shipping on tablets, computers, smartphones, accessories and much more at iTech Deals