website thubmnail of Instant-Gaming

Instant-Gaming

How would you rate Instant-Gaming?
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Germany
1 review
2 helpful votes
Follow Alex G.
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Cremine behavior. Refuse to pay back the money despite cancellation of a pre-order.

I pre-ordered Forza Horizon 5 2 times and now cancelled both orders in the store. A few minutes later I noticed that I only got one of both payments back via Pay Pal. The reason was obviously that I didn't uncheck the pre-selected "Refund to my IG Wallet". After noticing this, I immediately contacted support. However, they persistently refuse to refund my money. The support is not interested in the right of withdrawal. A Felede regulation in the terms and conditions also not.

This is absolutely fraudulent behavior! My clear declaration of intent does not interest the support. The only answer that comes again and again is IG Wallet credit can not be refunded.

Case opened with PayPal. Definitely my last purchase in the store

Date of experience: October 5, 2021
GB
1 review
0 helpful votes
Follow Ryan E.
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Placed an order for 10 x keys. Was instantly asked for my ID which was followed up with a request for me explain why I was using a VPN. I understand it was to prevent fraud, but the the process slowed up my order. There should have been a statment before I placed my order saying that I would need to provide an ID and not order from behind a VPN. As throughout the process funds had been taken and my order was left on hold.

Date of experience: August 8, 2023
Namibia
1 review
0 helpful votes
Follow Rory B.
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Right, I never write reviews. Ever! But, looked at Red Dead Redemption Ultimate on Steam, R1500. Searched the internet, came to Instant-Gaming, and took the chance. Ultimate edition, 43 Euro - R730 ish. Worth the gamble. Well, Visa wouldn't work, tried pay-pay (still security enabled and safe etc etc, else wouldn't take the risk!), required a uploaded id. Old one, but legit. Email from pay-pay for confirmation too. And boyah!, 50% saving. Got the key, loaded into Rockstar, and activation code it working 100%. Really glad it worked out legitimately!

Date of experience: February 26, 2020
Australia
1 review
2 helpful votes
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Scam!
December 19, 2022

Ridiculous! I brought sims3 packs and i was given duplicate codes. They told me to contact EA and they couldn't do anything about it.! Im so annoyed! To many times i get scammed for my money! And they wont refund me!. Please do not buy off this website. Don't give them the benefit. Would not recommend this website!

Date of experience: December 19, 2022
New Zealand
1 review
9 helpful votes
Follow Heinui D.
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Bad service
November 25, 2018

Very bad experience with the ID verification service! I sent them everything to complet the task and they didnt want to validate the account! Plus you have to wait 30 min between each response! Very bad service I do not recommend.

Date of experience: November 25, 2018
Arizona
1 review
0 helpful votes
Follow Sawyer F.
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It was pretty good
October 2, 2023

It was a little annoying because I had to use my PayPal and not the Visa gift card(the card only works in America, so my own fault) but I love how cheap the games I thought I could not play with my friends because I could not afford. I now can. Thank you to Instant Gaming for the amazing experience.

Date of experience: October 2, 2023
Australia
1 review
4 helpful votes
Follow Erik C.
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Purchased Cyberpunk 2077, did not work at all with my PC, refused to refund while the developers granted a refund.

I had to make a refund complaint to PayPayl to receive my refund in which I was granted without question.

Instant Gaming then immediately decided to deactivate my account without question and I cannot access all my previous digital CD Keys that I purchased over the past 2 years as revenge, which is an illegal act to action without reason.

Instant gaming does not respect customers nor the consumer laws.

I have lodge an international fraud claim in Dubai and PayPal to investigate Instant Gaming illegal actions.

Date of experience: December 21, 2020
Romania
1 review
0 helpful votes
Follow Daniel I.
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It's too complicated to buy from you
September 30, 2023

You ask too many questions, id verification and everything even thou I have an account and I bought stuff before, the savings are bot really savings since you add VATS after. And why do I need to confirm if I got it or not days after?

Date of experience: August 31, 2023
Florine L. Instant-Gaming Rep
over a year old

Dear customer,
Thank you for your review.
We apologize for any inconvenience caused.
However, in accordance with the law, the situation requires that we ask our customers to provide us with a billing address in order to apply taxes to our products. The percentage of taxes applied to our products is set by each country's government authorities. This is why it can vary depending on the billing country you select. You are then free to select the billing address of your choice on the payment page to apply the right amount of tax depending on your personal situation. Keep in mind that in any case, the total is always displayed to you on the payment page and you can decide to proceed with your order or abandon the process. Furthermore, please keep in mind that we may run these legal security checks if deemed necessary and with the good intention of protecting our users and ourselves. We are sorry that it caused so much inconvenience to you and your shopping experience with us.
If you need further information, please do not hesitate to contact us through our support.
We thank you for your understanding and wish you a nice day.
Kind regards.

California
1 review
3 helpful votes
Follow shane g.
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SCAM
October 13, 2022

I purchased a game through instantgaming.com through PayPal and then I received multiple notifications that someone was trying to login to my account and purchase things. I had to deactivate my PayPal because of this. DO NOT USE!

Date of experience: October 13, 2022
Norway
1 review
2 helpful votes
Follow Jonas A.
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Need id for paying
August 3, 2023

I have my id deal with paypal. And when I try to pay with my paypal they want my full irl ID. I don't trust the company and it looks like they don't trust there customers either.
But if I pay with my debit Card, it works. But I wanna be at the secure side and use my paypal. The company have some trust issues. I love using my paypal beacuse i never know if it's a scam or not.

Date of experience: July 4, 2023
South Carolina
1 review
12 helpful votes
Follow Michael L.
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Uopn purchase of a duplicate card, the support center wants YOU to contact Xbox support to find when the card was used. Even with screen shot proof you are banned from replying, after 24hours of frustration they finally admitted their fault and sent me a replacement card at 3am, by 9am when I wake up I click the email to my "NEW" code when I go to sign in to redeem, my account was completely banned and deactivated. Lol should be sued for that. But writing 100+ reviews will be more worth it.

+3
Date of experience: October 23, 2020
Mozambique
1 review
0 helpful votes
Follow Miguel T.
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Fast and Reliable
July 14, 2023

I''ve purchased my desired product, was prompted to make a security check, the whole process took less than 10 minutes.
Overall, always had a good experience buying on this website.

Date of experience: July 14, 2023
Florida
1 review
7 helpful votes
Follow Eli S.
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NEVER USE THIS SITE.
January 12, 2021

Bought a game and can't even play it because of region lock. NEVER use this service. It's not worth the sale if you get scammed. They actually want your steam account info for a refund LOL.

Date of experience: January 12, 2021
TW
1 review
0 helpful votes
Follow Blythe E.
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Reliable service...
September 4, 2023

I bought game couple times and their code works fine in steam.
Although sometimes surprise came when they check purchase validity.
So far so good as overall

Date of experience: September 4, 2023
Germany
1 review
0 helpful votes
Follow Borna R.
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Fast and easy
September 4, 2023

I was skeptical at first, as with any other website naturally, but you have nothing to fear. After verification (which literally took 2 minutes), i received my order instantly!

Date of experience: September 4, 2023
North Carolina
1 review
0 helpful votes
Follow Chrissy N.
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Great!
September 4, 2023

I'm glad I decided to actually try this site out! Both of my orders were received in a timely manner and the instructions were clear! I will definitely be coming back!

Date of experience: September 4, 2023
India
1 review
1 helpful vote
Follow Alexis C.
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The new version of the game acheter assassins creed unity has overhauled navigation.
The gamer will take on the role of Arno within their own game, while the other gamers will be appearing as randomly-generated Assassins.

Now the publisher Ubisoft has created new "Parkour Up" and "Parkour Down" mechanics to make it easier for the gamers to scale buildings in either direction

Date of experience: September 28, 2014
Virginia
1 review
0 helpful votes
Follow Sig F.
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Fast and easy and reliable I would definitely get another game Don't listen to people what they say about this website instant gaming is great and cheap

Date of experience: November 18, 2019
GB
1 review
2 helpful votes
Follow Mark R.
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Bought a game for 18$. Payment went through fine but THEN after they ask for ID for verification or antifraud or smth. I tell no, luckily I paid with paypal so I tell them "you got the payment so give me the game or I report as fraud to paypal" and I got the game key immediately. Never buying from them again.

Date of experience: June 4, 2021
North Macedonia
1 review
1 helpful vote
Follow Dump S.
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Scam site
July 3, 2021

Not an official reseller of keys, blocked by steam, and if you're still not convinced here is what happened to me.
So i order a game AND I PAY FOR IT i verify my payment with the bank send them the code, and after they receive my money they do not provide me with game code, but ask me additionally for my personal information such as the ID, and you should never give away personal information to anyone let alone an unknown page on the internet. So after i declined sending my information i did not receive the code, it has probably been more than a month I STILL HAVEN'T GOTTEN MY MONEY BACK OR RECEIVED A GAME CODE although they flagged my request as refunded i still have yet to receive my money its been a month i doubt im getting my money back.

Also the only contact they have with you is through a bot, you can not speak with a real person about your issues.

Date of experience: July 3, 2021

Overview

Instant-Gaming has a rating of 2.9 stars from 495 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Instant-Gaming most frequently mention credit card, total scam and personal information. Instant-Gaming ranks 13th among Video Games sites.

service
187
value
47
shipping
38
returns
41
quality
43
This company responds to reviews on average within 5 days