Instant-GamingReviews 490

AFTER REQUESTING 2 PHOTOS OF MY ID, THE DEAR FRIENDS OF INSTANT GAMING DECIDED TO CANCEL MY ORDER "DUE TO FRAUD". I HAVE NO PROBLEM WITH THAT BECAUSE I KNOW THAT IT IS A MISTAKE, THE PROBLEM IS THAT YOU REQUEST SEVERAL PHOTOS TO LATER DETERMINE YOUR VERDICT, WHAT DO THEY DO WITH THE PHOTOS THAT I ALREADY SENT THEM BEFORE THEY ERRONEOUSLY MARKED ME AS "FRAUD RISK" THE SUPPORT DOES NOT COLLABORATE EITHER, IT IS GARBAGE TO HAVE TO DEAL WITH PEOPLE LIKE THAT

Yesterday, someone broke into my InstantGaming account and purchased €150 worth of codes. InstantGaming's support refused to compensate for the damage, even though it was entirely the site's fault. I can say that because my InstantGaming account was linked to my Google account, which neither sent any access alerts nor showed suspicious activity. PayPal (through which the payment was made), on the other hand, identified the transactions as fraudulent within 10 minutes and refunded me.
To add salt to the wound, the customer service responses were unhelpful and even condescending.
In conclusion, not only InstantGaming ultimately had to return me the €150, but they also lost a customer

The headache is not worth the savings.

I bought a game from Instant Gaming just fine, and the product code worked. When attempting to make a second purchase, my credit card company deemed the site suspicious and locked my card. After making numerous phone calls and spending a half an hour of my time my card was finally unlocked. The next day I attempted to make the same purchase, only to receive the error "The product code you've entered is not valid."

I reached out to IG Support, who stated it was now their security team who deemed the transaction suspicious, at which point they requested a photo of my credit card and photo ID.

Under no circumstances am I, or any other sane person, going to submit a photo of my credit card and ID.

For these reasons I say it is a SCAM. DO NOT WASTE YOUR TIME

I had high hopes for this website. After buying a CD key for Steam, I was told I need to send a photo of my ID for "verification". This was the first time a key shop asked me this and I've bought over 100 cd keys for Steam. Not instant at all. Support is slow and I've read it may take up to 6 hours to get my order, which is extremely frustrating.

I bought a key from instant gaming not realizing it was it would direct me to another site to claim it. That site GOG showed my purchase as a "free gift" and therefore not returnable. When I tried to download the average size game it will take just over 12 hours. I tried to cancel to order it elsewhere. Instant gaming said once I activate the code they don't care. My point is I activated the code believing it was returnable.

Always great deals and pricing at Instant Gaming and friendly customer service whenever there are queries... but... the re-requesting of already approved customers and re-doing KYC is so annoying and needs to be fixed. Otherwise I would easily give 5 stars

Facil de usar y comprar, rapida atencion cuando hay algun problema

Bought a code for a game on the Switch as a gift and when the person went to use it, it said the code had already been redeemed! When I contacted support, they suggest i reach out to Nintendo and have them tell me the day and time which the code was redeemed. Spoiler alert!: Nintendo will NOT provide you with this info. It is considered sensitive information! I spoke with 3 people and they all refused. When i let the customer service from Instant Gaming know, they said they cant do anything about it, that it is standard procedure for them... BUT how is it standard if that information is unttainable?! I understand they need proof, but if Nintendo doesnt provide that information then what am I or anyone else who gets swindled going to do? Im out my money and a gift for someone. There needs to be a better way to deal with this!

No issues at all with the service. Fantastic price, instant access and perfect Gameplay. I only recently found out about this site and am kicking myself I didn't know about it sooner.

Easy to buy. Great value games. Easy to build my collection of older but still long replayabity games; railroad empire, railroad crop...

Recommend, a very fast I simple realization of my purchase

The process was so fast and support is excellent as well. Much appreciated.

It was bull$#*! cause i couldn't log into my old steam and because of your are you a robot bull$#*! i couldn't log in and bought some games for nothing

Es muy barato las ofertas son muy buenas en ningún lado e visto precios así, gracias a esta app puedo jugar a muchos juegos

The transaction validation was super quick. Would recommend.

Right after purchase, you are able to download games. All redeem codes for this order worked flawlessly.

Overall a good purchase, support was friendly and fast. Only thing that was complicated was the verification process after having purchased the game as it wasn't really stated anywhere.
But after doing it, it was all good and I received a, so far, working Windows 11 Pro key.

Good once I worked out what the security reason rejection on my first attempt.