• Riot Games

Riot Games

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Overview

Riot Games has a rating of 1.13 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Riot Games most frequently mention customer service, dont care, and toxic players problems. Riot Games ranks 329th among Video Games Other sites.

  • Service
    68
  • Value
    65
  • Shipping
    49
  • Returns
    52
  • Quality
    61
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
25
16
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I left the game I got a 7day ban, and I emaild riot games.
How would you rate Riot Games?
Top Positive Review

“Insane”

Daniel P.
1/5/23

Thank you riot games, you made up for every toxic player, every bug, every painful moment in my 7 years of league "enjoyment". Just before the end of Season 12 your FLaWLeSs matckmaking, your beautiful company and game intruduced me to someone unbelievable. You deserve my 5 starts, keep it up.

Top Critical Review

“I hope everyone that works in the valorant department kills themselves”

Valorant H.
2/16/24

If you work for Valorant please kill yourself, i hate you personally, i hate your game and most importantly i hate the environment you set. You remove all the good maps, nerf the good guns and agents, and i cant even be racist. If i could choose to never let anyone play this game again i would, if i had a button that bombed the serves, i would press it.

Reviews (157)

Rating

Timeframe

Other

Reviews that mention popular keywords

riot games (29)
Thumbnail of user valoranth
1 review
0 helpful votes
February 16th, 2024

If you work for Valorant please kill yourself, i hate you personally, i hate your game and most importantly i hate the environment you set. You remove all the good maps, nerf the good guns and agents, and i cant even be racist. If i could choose to never let anyone play this game again i would, if i had a button that bombed the serves, i would press it.

Tip for consumers:
I hate valorant

Products used:
i bought everything, spent my life savings

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Thumbnail of user deltastorm26
1 review
4 helpful votes
October 8th, 2023

I have never been so disrespected by a game customer service in my life. Their games, including League of Legends, literally ban you from playing the game if you're not good enough at the game. They allow any player to report and subsequently ban any other player for any reason. 1st report = 2 week suspension, 2nd report = lifetime ban! DO NOT spend ANY actual money on anything from their shop, you will have wasted it all when your account eventually gets banned.

Tip for consumers:
Never play this game..

Products used:
League of Legends

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Thumbnail of user danielp2209
1 review
0 helpful votes
January 5th, 2023

Thank you riot games, you made up for every toxic player, every bug, every painful moment in my 7 years of league "enjoyment". Just before the end of Season 12 your FLaWLeSs matckmaking, your beautiful company and game intruduced me to someone unbelievable. You deserve my 5 starts, keep it up.

Thumbnail of user qiuyanl
1 review
2 helpful votes
October 21st, 2023
Verified purchase

The company makes so much money and they provide no service at all. My son has a account that he spent so much money on and someone hack it, it's been 6 month I sent couple messages with no reply and the account was lock. Here's the latest one it say 24hour someone will get back still nothing So all the money we spent before wasted for nothing!

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Thumbnail of user rusale
1 review
2 helpful votes
February 3rd, 2022

Lol is somethimes fun, but most of the time the community is completly trash, salty usw. When it comes to the lol matches where you have to choose a character, there you have to literally press the button to choose your character, even though it should be enough to just have one selected and have the timer run out, which is literally the dumbest thing to add to such a game (and if that happens then you get a 5 minutes ban from games...)

Thumbnail of user supigd
1 review
0 helpful votes
December 8th, 2023

Not sure how developers can be this incompetent, it's as if they've never played their own game. I'd be amazed to see any of the devs above the very first level of skill.

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Thumbnail of user bijejenw
1 review
0 helpful votes
December 22nd, 2023

Makes not playable games full of trolls, afkers and people who i managed to install this game by some kind of miracle because they do not know whats happening around them

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Thumbnail of user baoshengingwer
1 review
2 helpful votes
October 28th, 2023

First of all, when your account gets hacked somehow, they are fairly quick to get your account back.

After that, your account got banned by the hacker due inappropiate things they did. They wont reverse the actions of the hacker, eventhough they can clearly see that it was on another IP adres. Then they proceed to say they have communicated to me regarding the investigation. When I checked, it didnt say anything. From that moment no more mails from them. 0/10 rating

Thumbnail of user farazpashaiy
1 review
0 helpful votes
December 31st, 2023

Who ever plays this sh*t game wastes his time, riot reward trolls and when u wish them to fkn die! U get chat restric so i wish riot will die!

Thumbnail of user mannoccino
1 review
0 helpful votes
December 10th, 2023

-inexistent costumer service
-childish algoritm for MMR
-they're just focusing on the skins just to make some money leaving behind the rest of the game just cuz they are poor
-lot of people are quitting due to bad service
-i suggest to make a smurf and sell it or just for have more fun since you will not find some in game
-don't install

Tip for consumers:
DON'T INSTALL, THIS GAME IS DEAD

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Thumbnail of user sfgamercz
1 review
0 helpful votes
March 6th, 2024

The state of League of Legends in the year 2024 is just absolutely pathetic. The new elo/matchmaking changes make the game LITERALLY unplayable. Let me explain. Im a new player, made myself a new account as you should. After a few wins and losses (like 10 wins, 8loses) the que times became UNGODLY. Remember these are normal games, which you have to grind in order to level up your accout. Even after i selected both of the PRIORITY ROLES and the estimated time to wait was 1:28. I have been waiting for a game more than 13 $#*!ING MINUTES, and no game was ever found. So i was like ok probably just a bad day to play the game. But no i have been trying to level up my account this whole week and the situation didnt change at all. 10 minutes+ of waiting, just to rage quit and uninstall this $#*! load of $#*!. I am never coming back to this piece of dog$#*!. This game is a huge waste of time, just by playing it. Imagine how much of a $#*!ing waste of time it is while you are waiting in an infinite que not being able to play at all. And no i dont have any screenshots or videos, because i got so $#*!ing angry, i just deleted everything riot related from my computer. So yeah, to sum it all up, riot is a piece of $#*! company that doesnt value the people that play their terrible, $#*!ty games. Dont waste your time with League or Valorant. Both of those game suck big fat $#*!. And dont you ever send your money to them. These riot losers have to go bankrupt and homeless. $#*! them to hell and $#*! them to oblivion, every single one of those whores. Peace!

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Quality
Thumbnail of user skyeeileent
1 review
1 helpful vote
December 26th, 2023

Dont...

Thumbnail of user deanf244
1 review
1 helpful vote
November 29th, 2023

I mean as you can see, they have so many 1 star reviews already.
Their games are extremely toxic and nothing is done about it.
Their ranked systems are always way off, so whats the point of playing their games competitivley? (their is no point).
They reward toxic players by allowing them to continue to report others that they flame all game for talking back to them.
Their servers are really really low end and bad.

This is suppost to be a gaming company. And they are bad at everything a company should try to be great at, they love to shove skins and new heroes down your neck at every chance they get though LOL

Products used:
games, cosmetics

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Thumbnail of user dilanov1
1 review
0 helpful votes
December 26th, 2022

Im now banned in league of legends bc i stopped playing in the match, my jgl wasnt doing ennything. I think its not realy fair: offered surrender, trying my best in the beginning of the match and NO disrespectfull behavior.

Thumbnail of user shamna
1 review
3 helpful votes
August 2nd, 2023

I have been playing their games for 7 years now and all I have gotten from them is frustration and unfun experiences. The company does not care about their customers and employees and their only goal is to make cash in whatever way they can. Even at the expense of the players frustrations and mental health. They were also exposed that they abused their female employees by farting on their faces and touching them inappropriately. Choose another game to play or company to work for as Riot is one of the worst choices out there.

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Thumbnail of user mattiasd1
1 review
0 helpful votes
June 21st, 2021

I find it strange that people rate this company from personal match experience.
I would like to give the support team some love, they respond fast and really helps you out.
I had a package loss issue and they really went the extra mile to help me out. Analysed logs, gave me link, tips etc. So much love and thanks. Superb support!

Thumbnail of user johns11790
1 review
8 helpful votes
August 27th, 2022

I wanna talk specifically about League of Legends, one of their "best" games. The entire gaming LP and ranked system is rigged to keep you down. Its 100% flawed. Their system for restricting chats and eventual permanent banning of players accounts is not focused on helping others improve, but also to keep you down so you'll make multiple accounts, become addicted and continue playing. You are just clickbait to them and your attention is their product. Screw Riot. I'm done.

Thumbnail of user anonymousa1235
30 reviews
38 helpful votes
June 3rd, 2023

Riot Games is a video game development company. They have been discovered to utilize match rigging, which consists of rigging games against players or groups of players, so that those players lose no matter how well they play. This fraudulent and intensely dishonest behavior by Riot Games, led by "Nicolo Laurent", is deeply disturbing and immoral in the gaming industry.

Thumbnail of user pijib
1 review
3 helpful votes
January 19th, 2023

Riot is good for sucking my $#*!, play with it all day long and after banning my account they can also kiss my $#*!. Oh and also if you are interested on improving LoL, REMEMBER! Heres a pic of it Right now so you know where to work on.

Thumbnail of user shroudn
1 review
1 helpful vote
August 6th, 2022

I'm sitting here mid night with all my friends and wanting to play your game LoL, but once we saw that we were connected to different servers/regions, we couldn't play together and we can't $#*!ING CHANGE THE SERVER! That's an absolute disgrace that you need to pay money, for changing a $#*!ing server region! Go suck your Mom Riot.

Tip for consumers:
Don't use it

Products used:
Nothing its a game company

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Thumbnail of user venson1212
1 review
2 helpful votes
April 1st, 2023

Riot never helps with any account issues, Riot never attempts to understand what frustrations lie within the player base. Do not play any Riot games, they just gouge you for your money and don't do anything to create a positive gaming experience.

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Thumbnail of user johnd7650
1 review
5 helpful votes
February 15th, 2023

This company has become a total garbage. Caring only about money totally $#*!ing with loyal players.
Riot has become one of the worst player communities and I would never ever recommend any game from these selfish Riot pigs.

Thumbnail of user jamess7566
1 review
1 helpful vote
January 6th, 2023

People have been reporting me non-stop and I've been banned twice already for what. The game is a good game, but it should fixed. I only got 1 day back into the game but got banned and I did nothing.

Thumbnail of user xenoi
1 review
5 helpful votes
March 14th, 2023

To summarize:
Prioritizing profits over everything else
Doesn't care about players, balancing or anything else.
Can't even deliver a cinematic once a year.
Has over 1.5b yearly revenue and the prices are growing.
Caring for tournaments only, so normal players suffer.
There's so many problems, you can't even list them all.
Everywhere you look there's bugs, lack of info, unbalance, garbage code, riggedz smurfs, scripters, lags, no fun, etc.
Hope this is short enough, otherwise I would be writing this all day.

Tip for consumers:
Never play games from rito

Products used:
Games

Thumbnail of user midm3
1 review
2 helpful votes
June 14th, 2022

Riot literally doesn't care. Ranked has nothing to do with bering competitiv unless you make it to high diamond and past that. Smurf queue ruined ranked. The client is the same $#*!ty mess every year. People are mass botting and trading accounts because the automated system is $#*!. Balancing is beyond terrible. And match making is the worst i have seen in 15 years of playing video games. The puishment system just punishes people using the chat and is a huge joke.

Tip for consumers:
-

Products used:
-

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Riot Games 2006? ۪da oyuncu-odakl? Oyun geli? Tirmeye inanan giri? Imci-oyuncular taraf? Ndan kuruldu. 2009? ۪da ilk oyunu League of Legends? ۪? Ele? Tirmenler ve oyuncular? N be? Enisine sunuldu. Her ay 11 milyon?_zerinde oyuncu taraf? Ndan oynan? Yor. Oyuncular? M?...

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