12 reviews for Riot Games are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Michigan
1 review
0 helpful votes

Navigating the Cost of "Free-to-Play": A Critical Review of Riot Games' New Vanguard Anti-Cheat
May 3, 2024

For over a decade, I've enjoyed the offerings from Riot Games without feeling compelled to write a review. However, recent changes have prompted me to share my concerns, especially regarding the new Vanguard anti-cheat system, which I believe shifts the game away from its "free-to-play" model.

Historically, Riot's games have been accessible without financial barriers, but the latest update has introduced mandatory hardware requirements that could incur costs for new and existing players. For instance, I've been running Windows 11 on my newly built computer without a TPM 2.0 chip and had no issues playing League of Legends until now. The new Vanguard system mandates this hardware, forcing players like myself to purchase additional components. This requirement contradicts the essence of a free-to-play game, as it now requires a monetary investment to meet these new standards.

Moreover, the Vanguard system must remain active in the background at all times to play Riot's games. If for any reason it is shut down, the entire computer must be restarted to re-enable it. This persistent operation could raise privacy concerns, as it has the capability to monitor all running programs, potentially exposing users to increased security risks and data breaches.

I reached out to Riot's technical support for a resolution that wouldn't involve further expenses but was met with disappointing advice: downgrade to Windows 10, which would not only cost me another product key but also degrade my system's capabilities.

During this interaction, I was also provided with misleading information regarding the TPM and its integration with Vanguard:

- TPM Requirement Misrepresentation: It was suggested that the TPM is primarily used for "cert signing validation," which is a misleading simplification. While TPM does enhance system security, its main function is not directly related to certificate signing but rather to ensure secure system booting and to check that the software hasn't been tampered with.

- Hardware ID Overstatements: Riot implied that having TPM would automatically imply a user's non-intent to cheat, which is an inaccurate portrayal of what TPM technology achieves. Anti-cheat systems utilize various detection methods, and TPM alone does not prevent cheating.

- Exaggerated Consequences of Cheating: The notion that a TPM chip could be "banished from this realm forever" if cheating is detected is not only technically infeasible but also falsely dramatizes the capability of Riot's system.

In conclusion, while Riot Games continues to innovate in the gaming industry, the implementation of such invasive and costly requirements under the guise of enhancing security may alienate a portion of their player base. The transition to requiring hardware that incurs additional costs undermines the very principle of free-to-play gaming and raises concerns about the future direction of Riot's accessibility and transparency.

Date of experience: May 3, 2024
Australia
1 review
1 helpful vote

Diabolical
December 26, 2023

Dont...

Date of experience: December 26, 2023
Tunisia
1 review
4 helpful votes

Trash games
October 5, 2023

This games is trash 0 communicate support the worset games provider in the world...

Date of experience: October 5, 2023
GB
1 review
0 helpful votes

Soft company
October 6, 2022

I literally would rather play games made my EA than this; Riot Games made league from stealing Dota, then made one of the WORST shooter games I have ever played called Valorant which has stolen abilities from Overwatch and gameplay from another Valve game CS: GO. They are extremely lazy and the most content updates given are slight map changes and making the banning system ridiculously sensitive, afk in 2-3 matches that are literally 40 minutes long give ridiculous ban times of over 100 hours, the matches are painful and repetitive, the skins cost £20-£30 each! And the bundles are up to £100?!?! That is enough to feed yourself for 1-2 weeks and it doesn't even give you gun skins for every gun it gives you skins for a set few, for them then to release another bundle for the rest for yet another £100! Not only that but account selling is bannable because they make less money even though you bought it on your account apparently you aren't allowed to do that, the community is full of cringe 15-20 year olds with so much neglect from their father figures that if someone gives them the slightest bit of attention they cream themselves, inspiring the horrible "mommy?" meme that makes me feel like throwing up every time I have to hear a pathetic guy mic it to a girl. I will never bring myself to play league I'd rather watch paint dry or listen to opera than play that excuse of a game. Overall, lazy company, soft community and company that cant handle criticism; instead here is a list of games that are actually worth playing

Team Fortress 2
The Dishonoured series
The last of us
Left 4 dead 1&2
Until Dawn
The Fallout series
Grand Theft Auto series
Red Dead Redemption 1&2
Counter Strike: Global Offensive
Garry's Mod
Terraria
Dead Space series
Devil May Cry series
The Elder Scrolls series
Any Lego game
Portal 1&2
Resident Evil series
The Forest
Raft
Amnesia The Dark Descent
Dying Light
Outlast series
Viscera Cleanup Detail
Spore

Thank you for reading.

Tip for consumers:

Make an account

Products used:

Valorant

Date of experience: October 6, 2022
North Carolina
1 review
2 helpful votes

$#*!ING DOG$#*! GAME
July 9, 2022

I HATE THIS $#*!ING GAME IT IS $#*!. DO NOT DOWNLOAD THIS WASTE OF $#*!ING SPACE MIGHT ASWELL PLAY ROBLOX. 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Tip for consumers:

nigger

Products used:

$#*!

Date of experience: July 9, 2022
Australia
1 review
0 helpful votes

Unfortunately i cant give zero starts
August 22, 2021

This rating is false... I dont feel like giving one star.
The company does not care about people. They only think about getting more players and more money.
They were never able to solve any of the queue problems. Constantly I lose my mind in the game because they put me in the same team as people that are waaaaaaaaaaaaaaaaaaay worse than me and they punish me for that.
Like, im not the one to blame for their mistakes and their stone age programming. I know many people younger than 20 that could program better than this company that spends money only in marketing and production of skins (their source of money)
If anyone from Riot is seeing this, just telling u: U SUCK MATE. NOBODY RESPECTS U FOR WORKING IN THIS COMPANY THAT DOES NOT CSRE ABOUT THEIR CUSTOMERS!
Keep punishing serious people for your mistakes and you'll see what future you are building for your comapny.

Date of experience: August 22, 2021
Indiana
1 review
0 helpful votes

Garbage af
June 15, 2021

Would not unban me for saying f@g. Would not unban me for saying f@g.Would not unban me for saying f@g.Would not unban me for saying f@g.Would not unban me for saying f@g.Would not unban me for saying f@g.

Date of experience: June 15, 2021
Canada
1 review
0 helpful votes

$#*! community and even $#*!tier devs
March 30, 2021

This is the first time I'm ever reviewing the game, and the company that runs it,
I've been playing this game for 9 years, and it has always had it's toxic players like any community does, however when you report said toxic players, nothing happens to them, they continue into future games and ruin the experience for 1000's of others throughout the week. However riot makes up for this by making a mockery of the innocent players who report the rude and distasteful behavior of the toxic players by instead reviewing your passed 20 to 30 games with many toxic players who report you for, not feeding 10 kills in 7 minutes, not all inning 3 full health tanks (Leona, Amumu, Malphite) as an ADC ( attack damage carry), or for just ignoring them to avoid trouble, then proceed to BAN or SUSPEND the player who reported the arrogant and/or ignorant players that ruined the matches for them.
This lack of care for the players who don't do anything wrong is what the biggest problem with not only the community but the company who seems to actually encourage $#*!ty behavior from $#*!ty human beings.
I'm writing this review now because this isn't even the firs time this very thing has happened to me, this is now the 3rd or 4th time I've been reported by rude players after they had a bad game either against me or on my team, and after taking it out on myself as well as their own teammates report me for either not talking to them to add fuel to the fire, or telling them after they call me names, that they are a terrible teammate and that they are what's wrong with the community, you cannot step in $#*! worse by telling a toxic human being that they might just be wrong and should stop being such a jerk to people who don't deserve it, because they then report you on their main, alts, and get their friends to also report you in future games or right then and there.
The game is fun but the overwhelming lack of forethought and care for the small percent of the community that enjoys the game and tries to help others by giving them tips and being nice to them, is incredibly unprofessional on the companies part and is one of the main reasons hundreds of thousands of players have quit the game. If you play this game just MUTE the ALL CHAT and MUTE EVERY last one of your teammates, odds are they will spam pings and talk $#*!, then when you say one thing to them you get reported by 3 people and get suspended either in or just from logging into the game in general.

Tip for consumers:

don't use it

Products used:

cosmetics

Date of experience: March 30, 2021
Washington
1 review
2 helpful votes

Avoid Riot Games!
February 1, 2021

First off, they've had many allegations about how their workers, many many female, are mistreated as well as have allegations against sexual harassment. Besides that: Now look, I'm not new to the riot games community. I've been playing LoL since about 2012, and Valorant since it came out. The games/play style isn't bad, they're alright games overall. But that's if you detach it from the community and the developers themselves. Their games probably have one of the most toxic communities known, it's honestly comparable if not worse than Dota. What sucks is that a lot of the times, the community reflects developers of the games. If there's good developers/mods who care about how their community and the safety of their games, they'd monitor it a bit better. There's been a handful of times where me, as well as my friends, have been given penalties when OTHER players have called us r*tards, f****ts, as well as called the n-word so many more times than I can count. Seemingly, Riot does not thoroughly read through reports, I genuinely feel like they just use a system that counts slurs rather than reading context. So a lot of the times they either give out very inappropriate bans to people who don't deserve it, or don't give bans at all to people who should really be penalized if not permanently banned. Even worse, is if you contact a moderator about the issue, they dance around the asked question and instead phrase it as something that could have been avoided, or it's your fault. I actually just got done with emailing one, as my friend who has autism was being called a r*tard and other slurs, being made fun of throughout the game. Breaks my heart because he's loved this game for a while, but it's hard to love something when everything around it is poorly cared for. After contacting the moderator because the people who reported him got him an 8 game penalty, we were essentially told that there's nothing to be done and next time just ‘use the mute button'. Overall, their games are alright, but for having such a poorly run community and mods with lack of care or empathy, you can easily find other games that are run better and in the long run would be a much more joyous experience. It's just a really, really crappy community and developers don't care about their own game— just the revenue they bring in. Not at all worth it just to play a game. Don't waste your time, or money. Honestly, the 1.5 star review is still too high. I'm someone who tries to approach things without any bias, but Riot company is just such a joke.

Tip for consumers:

If you buy skins and you get banned, you don’t get your money back. No matter how much you spent on it. They see it as “renting”, so regardless of punishment, their money is now yours and you cannot ensure to get the skins transferred or anything even if your account gets hacked or something of the sort

Date of experience: February 1, 2021
Romania
1 review
3 helpful votes

Riot company consists of pure garbage human trashes (except for the artists).
December 2, 2020

The only good thing about this game is that the artists are doing an amazing job (music, unique looking characters, amazing lore). That is it! This is were the good ends! The rest is trash.
Most people say that the community is toxic and that this is the issue but I personally disagree. I do not think the community is toxic, I think that the game itself is toxic. The balance team are a bunch of baked monkeys that have no idea whatsoever how to blanace this game. Their decisions are absolute trash, LIKE LITERALL TRASH. Easy champions with low learning curve are op (Malphite is currently the most op champion on top lane, the charcater must be one of the easiest to play, like I literally could play him and carry games easy when I first tried him in ranked, and I am a Plat player, I cannot use the excuse "oh you can carry because you are in low elo and people don't know what they are doing") It required no effort to learn him. On the contrary when I play champions with a high learning curve, despite doing well on them, I get stomped by Malphite-like characters. How does this make any sens, shouldn't I be rewarded for putting time and effort into learning a difficult champion?!
Matchmaking is horrible. 90% of the games my team is either hard stomping or getting hard stompped. Very very few games actually feel competitive with both teams being on the same level. Plus they are forcing the 50% win rate on you, this is a fact. They are forcing this. So you won the last 20-30 games in a row, well expect a similar result in the opposite direction, with a massive lose streak. The bad part is that most of the loses aren't even on you, they match you with inters, afks, and other frustrated players that have been through the same ordeal as you and just dont give a $#*! anymore. Not to mention the client that every 5-6 games just randomly crashes and gets me disconnected from the game and I lose 1-2 mins in cs, ex and all my lane advantage is just gone now.
All of these issues create frustration. Lots of frustration. Everyone deals with this frustration in a different way, some just join the riot mentality and abuse their bad decisions (like playing op champions that are boring and not satisfying just because the other game someone on the opposite team did that and they need to get "revenge"). Some start to flame a lot, because this is human nature, we need to get that out of our system instead of repressing it. Riot wants you repressed, they want to train you, to "reform" you (like what the $#*!, the audacity, they are a $#*!ing video game company not a $#*!ing psychology company, the ego on that company man... is just beyond words). So if you start letting your furstraion out (gathered from this garbage dog$#*! game design) through chat, you get banned. So most bans are due to chat, which is so funny cause chat is the only thing in the game that you have control over, you can mute people, but you can't stop players from going afk, or inting, but you can mute people, and this is the most common cause for getting banned... just this company man. So pathetic.
I won't go deeper into this, there are plenty of other examples. The summary is that this trash game is so frustrating with such a bad game design and it makes people angry and frustrated and the sad part is that the players are turning on each other instead of turning o this bad piece of $#*! pathetic company that is truly at fault here.
I have been playing this game since season 3 (with big breaks at times or only playing casual at times). At some point I had hope that the game will be fixed at some point, that they will properly balance it, that they will listen to their players, but no, this is just a trash company that deseverse nothing but bankruptcy.
When I play other mobas, people are nice (ofc there is some toxicity in other mobas as well, but nothing compared to lol) because the game is actually enjoyable. League is no fun.

Date of experience: December 2, 2020
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12 reviews for Riot Games are not recommended