website thubmnail of Instant-Gaming

Instant-Gaming

How would you rate Instant-Gaming?
grey star
grey star
grey star
grey star
grey star
North Carolina
1 review
0 helpful votes
Follow Ralph P.
Unfollow Ralph P.
Send Message
Share Review
Report Review

Horrible verification process
August 3, 2023

I would not recommend instant gaming anymore to my friends since every time i buy something i have to wait 7 hours or more for verification even though my id verification has been sent a million times. Until this verification process gets fixed or reworked I cant reccomend your services to friends and family.

Date of experience: July 4, 2023
North Carolina
1 review
0 helpful votes
Follow Rayquazamaster X.
Unfollow Rayquazamaster X.
Send Message
Share Review
Report Review

Affordable and fast
August 7, 2023

My experience was a bit rocky but ultimately it was user error. If you ever use your credit card when buying games from insta, make sure you have a ID on you so that you can send it in. If you want to send in your ID, make sure you click on me. Attach images. Drop down box where your order will be for me. It took about about an hour or so before finally got accepted.

Date of experience: August 7, 2023
West Virginia
1 review
0 helpful votes
Follow kyle b.
Unfollow kyle b.
Send Message
Share Review
Report Review

Bought alot of games through Instant gaming. Only had 1 problem with my order ever and the seller made it right. I recommend all gamers to use them. I mainly use Paypal to pay so never really a issue there. They sell Steam, Origin, Uplay, Epic. What's not to love.

Date of experience: August 2, 2022
Lithuania
1 review
1 helpful vote
Follow Gytis D.
Unfollow Gytis D.
Send Message
Share Review
Report Review

I cannot recommend this site enough. It usually has the best prices for games all around, even for really recent ones. Code delivery after purchase takes only a few seconds: some people complain that is slightly annoying and should be instant, but I dont see a problem with that. After you start using their service they even ask for a picture with your ID and their visible site, so you get the feeling they take security seriously.

Im not giving them 5 stars only because I would like more options in terms of platforms I want the games to be on: for most Ubisoft games Ive seen the codes were only available on Uplay, not Steam, and thats a bit inconvenient. Nonetheless, Instant Gaming is a great service.

Date of experience: October 8, 2018
Georgia
1 review
0 helpful votes
Follow Jay E.
Unfollow Jay E.
Send Message
Share Review
Report Review

Fast and easy
July 11, 2023

I initially had an issue with my game code, and I thought it would take a day or two to come to a resolution, but it was fixed in a matter of minutes. And I was able to play the game quickly after that without anymore problems

Date of experience: July 11, 2023
Texas
1 review
0 helpful votes
Follow Alex D.
Unfollow Alex D.
Send Message
Share Review
Report Review

I purchased No Man's Sky Odyssey twice in the same 2 day period to get a copy for my brother. The 2nd purchase did not go through right away, but this was on purpose to ensure that the duplicate purchase was intentional. I appreciate that their is a protection in place for this reason, and identity verification was quick and painless. The support representative was also easy to talk and resolved my issue right away.

Date of experience: October 4, 2023
Illinois
1 review
5 helpful votes
Follow Bob J.
Unfollow Bob J.
Send Message
Share Review
Report Review

Not only do they want you to submit a photo of your government ID, but if you use paypal you will notice that you have setup automatic monthly payments to the company. Total scam. Won't send you code if you don't submit ID. Trying to get a refund but no luck so far. Don't use.

Date of experience: September 25, 2022
GB
1 review
0 helpful votes
Follow Jessica A.
Unfollow Jessica A.
Send Message
Share Review
Report Review

Good for gamers, not for privacy
October 11, 2023

It was quick easy and cheap to get this game dlc from you. However I feel like the verification process can be improved as i was not comfortable uploading photo Identification to the website. Standard verification like text, phonecalls and email would also achieve the same goal

Date of experience: October 11, 2023
Spain
1 review
15 helpful votes
Follow Bernat C.
Unfollow Bernat C.
Send Message
Share Review
Report Review

Incompetencus maximum
December 10, 2019

Pathetic. Tried to contact them in order to fix an account related problem, the guy doesn't even read, pastes a completelly different answer, i insist if he didnt read what i texted him, he answers "which questions", and some other answers as absurd as this one, to finally paste me another stupid answer but in french this time.

I was about to buy a game, and i'm here instead giving them their totally worth precious review

Date of experience: December 10, 2019
California
1 review
0 helpful votes
Follow Boris M.
Unfollow Boris M.
Send Message
Share Review
Report Review

Quick response within 24/7
September 4, 2023

I purchased multiple steam keys and two of them had to request a refund, one of them I already owned and forgotten and the other one it is not available in my region to redeem. I got quick response within 24/7 and received my refunds in week.

Date of experience: September 4, 2023
Netherlands
1 review
22 helpful votes
Follow Anne V.
Unfollow Anne V.
Send Message
Share Review
Report Review

Pathetic
February 1, 2020

They charged me for a game, but i didn't receive it because they said my bank didn't approve the payment. They keep insisting that the money wil magically reappear because they haven't charged me, but my bank says the money is gone. The helpdesk is rude and completely unhelpful. They just keep repeating the same thing over and over. Please do not buy from these a-holes. It's not worth it.

Date of experience: February 1, 2020
Florida
1 review
2 helpful votes
Follow Mark S.
Unfollow Mark S.
Send Message
Share Review
Report Review

I believe in them!
January 11, 2020

I have purchased several games and DLCs from the company, and have never had a problem with the keys. I usually received them in an hour or two after purchase. The company asks to for proof, so they don't get scammed by individuals buying inexpensive keys and reselling them for profit.
I have purchased game at a good and decent price. NMS was full price on Steam and I got it for 50 % off on Instant Gaming, and have never been happier with no problem. I currently have 1400 hours on the game without a snag.
I don't know anyone that was against this company, but they are just trying to ruin a good company's name.
This isn't a scam, it was the best thing I've found and deserve a better reputation than the reviews of pompous asses (sorry about the last comment, just my feeling).

Date of experience: January 11, 2020
California
1 review
0 helpful votes
Follow Brian A.
Unfollow Brian A.
Send Message
Share Review
Report Review

Quick and Safe Service for Cheap
September 4, 2023

I bought RDR2 ultimate edition for a great price. The ID verification was simple and done in minutes. I am actually glad to see a company take some premeasured steps to prevent fraud. Overall great experience

Date of experience: September 4, 2023
Sweden
1 review
6 helpful votes
Follow Nick N.
Unfollow Nick N.
Send Message
Share Review
Report Review

Stay away from them
December 1, 2019

I bought a key and they wouldn't give it to me,
Bullying me with some random requests to validate my account.

I was able to give them a real image (twice) and verify my paypal etc.
They got the payment and still wouldn't give me the key.

Date of experience: December 1, 2019
Egypt
1 review
0 helpful votes
Follow Amr G.
Unfollow Amr G.
Send Message
Share Review
Report Review

Fast and professional
October 3, 2023

It was confusing at first to complete the order with ID confirmation, but they were fast and professional in the process as soon as I sent exactly what they indicated in the pictures. The whole time it took from making the order to confirming ID then activating the game in steam was only less than 8 minutes

Date of experience: October 3, 2023
Belgium
1 review
0 helpful votes
Follow Nathan L.
Unfollow Nathan L.
Send Message
Share Review
Report Review

I have been using instant gaming for multiple years now. Only 1 time in that entire period have they asked for my id i told them no and asked them to refund the purchase that happend in 4 hours. I have now purchased about 100 games on the platform so im quite suprissed that alot of people say the website is a scam.

Date of experience: August 29, 2022
Czechia
1 review
0 helpful votes
Follow Ocko E.
Unfollow Ocko E.
Send Message
Share Review
Report Review

Fine
September 1, 2023

The search was quick and efficient. The payment was made without a problem. The only shame is that I can't see the price, including tax, when I search for the game. The order was delivered quickly and without a problem.

Date of experience: September 1, 2023
France
2 reviews
10 helpful votes
Follow Guillaume B.
Unfollow Guillaume B.
Send Message
Share Review
Report Review

I got refused to pay my games on this website because they do not accept virtual credit card services.

I tried to explain them the obvious reason why I use virtual card service ( to not get my credit card number stolen) but the customer service of istantgaming is so terrible that it's like talking to a wall: copy-pasting the same reply over and over again.

Instant gaming: why do you use multiple credit cards? We can't let you have the key if you don't answer.
Me: because it's virtual credit cards...
Instant gaming: but why do you use multiple credit cards?
Me: because it's virtual credit cards...
Instant gaming: but why do you use multiple credit cards?...

When it works the website gives you great discount, but you don't want to have to deal with their customer service.

Terrible customer service would never go buy anything on this website ever

Date of experience: April 30, 2018
Hungary
1 review
0 helpful votes
Follow Tamás Áron V.
Unfollow Tamás Áron V.
Send Message
Share Review
Report Review

Nice, convinient, and cheap
July 4, 2023

I got a great deal for a few games i was already looking for. I had a problem with the transaction, but after i got in touch with the customer service it was solved, from writing my issue to the solution in a minute.

Date of experience: July 4, 2023
GB
1 review
0 helpful votes
Follow Christine V.
Unfollow Christine V.
Send Message
Share Review
Report Review

Great prices, easy to use website
July 4, 2023

I made a purchase of a download code for a game for my partner.
Game was a great price, and the website was easy to use.
I did have to go through the prove identity process because it was my first purchase, but it was easy to do and I received my code straight away no problems

Date of experience: July 4, 2023

Overview

Instant-Gaming has a rating of 2.9 stars from 495 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Instant-Gaming most frequently mention credit card, total scam and personal information. Instant-Gaming ranks 13th among Video Games sites.

service
187
value
47
shipping
38
returns
41
quality
43
This company responds to reviews on average within 5 days