Instant-Gaming

Went and bought a game including the dlc, but i couldn't redeem the code for dlc. Contacted customer service and solved my problem unexpectedly fast. I'll make sure to buy something here again in the future!

I bought Anthem on instant gaming, and at first was sure I had just got absolutely scammed. They asked me for my ID behind their website, I used a different card for it, DO NOT use your drivers license, that could lead to some major problems. I think it may work better if you buy a bigger name game, it seems like if something is too unrealistic to be true, then it probably is. The whole payment thing is really annoying, I agree with the other reviews on that. But I was pleasantly surprised by the fact that I actually got a working key. I hope this was helpful to someone like me, My advice would be don't buy from them unless you are really desperate and impatient, just go to a more trusted source and if it costs a little extra dough, oh well... I think it's worth it in the long run, just grateful that I received my code. Also, I know most of these reviews are either 5 or 1, Not sure why instant gaming has so many reviews about fallout 76 LOL... Anyways, I hope this helped!

Do I really have to repeat myself 3 times for a single purchase of a single thing? It was a gift for a friend and he received it. Or was that not the "order" you were talking about? Can you AT LEAST be specific on what "order" this survey is referring to? Or at the very least the date it occured? That would be appreciated instead of 5-days-later-unspecific-spam

The number of games and the discounts provided are great. You can get some fantastic games on there for great prices and on a number of different gaming consoles. The only thing that is a little lacking is on the Switch, but that is more likely due to Nintendo's setup than Instant-Gaming.

The customer service was quick to act and very helpful. In the end the after having some frustrating payment issues the customer service made sure to help resolve it and it was all within quick responding too.

I hate instant gaming for not showing prices including taxes. Im logged in my country is known than please show me the taxes included in the price. Every time im on instant gaming trying to find a nice deal im lile there is one but once i pay taxes show up and the price is higher than on other websites.

The headache is not worth the savings.

I bought a game from Instant Gaming just fine, and the product code worked. When attempting to make a second purchase, my credit card company deemed the site suspicious and locked my card. After making numerous phone calls and spending a half an hour of my time my card was finally unlocked. The next day I attempted to make the same purchase, only to receive the error "The product code you've entered is not valid."

I reached out to IG Support, who stated it was now their security team who deemed the transaction suspicious, at which point they requested a photo of my credit card and photo ID.

Under no circumstances am I, or any other sane person, going to submit a photo of my credit card and ID.

For these reasons I say it is a SCAM. DO NOT WASTE YOUR TIME

I bought a key from instant gaming not realizing it was it would direct me to another site to claim it. That site GOG showed my purchase as a "free gift" and therefore not returnable. When I tried to download the average size game it will take just over 12 hours. I tried to cancel to order it elsewhere. Instant gaming said once I activate the code they don't care. My point is I activated the code believing it was returnable.

I had high hopes for this website. After buying a CD key for Steam, I was told I need to send a photo of my ID for "verification". This was the first time a key shop asked me this and I've bought over 100 cd keys for Steam. Not instant at all. Support is slow and I've read it may take up to 6 hours to get my order, which is extremely frustrating.

Bought a code for a game on the Switch as a gift and when the person went to use it, it said the code had already been redeemed! When I contacted support, they suggest i reach out to Nintendo and have them tell me the day and time which the code was redeemed. Spoiler alert!: Nintendo will NOT provide you with this info. It is considered sensitive information! I spoke with 3 people and they all refused. When i let the customer service from Instant Gaming know, they said they cant do anything about it, that it is standard procedure for them... BUT how is it standard if that information is unttainable?! I understand they need proof, but if Nintendo doesnt provide that information then what am I or anyone else who gets swindled going to do? Im out my money and a gift for someone. There needs to be a better way to deal with this!

It seems they pretend to accept PayPal and then ask for ID, after submitting ID they decline the purchase and say try again with credit card instead.

Do not use this website, they are a scam and should be avoided.

They also sell stolen keys as reported on other forums.

After they've taken your money they present you with the notification that they will hold you already purchased product hostage, until you hand over all your personal information. Like a picture of you passport and credit card. Assuming that their protection of this information is at best "not $#*!", which is a wild assumption, it's a 50/50 on whether or not your passport and credit card information will end up on the dark web some day. Nobody in their right mind would ever hand over this information to some random game selling website.

Ridiculously untrustworthy. They sold me a duplicate code then their support made me a ping-pong ball between them and Steam support that lead nowhere.

I ended re-purchasing the same game from a competitor of theirs. Although I have used them in the past I won't be returning there, and told them so.

Look elsewhere.

I just ordered a few cheap game keys as everyone else here has. I got the routine "order held to ransome" because it needed verification after PayPal was used to complete the order. I uploaded a heavily blurred pic of my drivers licence where 100% only my name can be made out. I get an immediate message asking for more proof in the form of positive photo ID. I politely tell them to shove it and ask to cancel and refund. Once again I get an immediate message saying the "verification was complete".

Quick lesson points here kids.
01. Don't use this service.
02. Always use PayPal and not your CC details.
03. These messages are all PHP generated. There isn't someone answering to "validate". They are just getting as much private info as they can from you. How can they possibly confirm what you give them anyway?

It's all in the title: IG willingly and knowingly sells games that will not run on any modern system, and refuses refunds even though there is no way to know that they won't run on your system until you try to play them. Customer service was absolutely garbage too, refused to help even though they admitted that they knew the game wouldn't run. Their "terms of service" state there is no refund ever if you've already tried to redeem the key, but more than half the problems only come up after the key is used! They're happy to take your money and leave important information out of the specs so they can't claim that they said it would run, because they knew it wouldn't. I've been a customer of theirs for years but never again!

Instant Gaming is a great place with many discounted games. I've bought some old and some newer ones because their prices were good. But sometimes when I'm waiting for a new game to be cheaper, the price is lower in other services earlier then on Instant Gaming and you need to remember about taxes...