website thubmnail of Saraf Furniture

Saraf Furniture

How would you rate Saraf Furniture?
grey star
grey star
grey star
grey star
grey star
India
1 review
1 helpful vote
Follow zuzanna k.
Unfollow zuzanna k.
Send Message
Share Review
Report Review

Unable to open drawers
November 9, 2021

I purchased a desk with drawers, they looked goof but the piece of furniture with drawers is very badly designed and now having used it a few times I am completely unable to open the drawers with my stuff inside. I contacted the company many times and only received automated reply with no further follow up.
Very disappointed

Date of experience: November 9, 2021
India
1 review
1 helpful vote
Follow Sheetal C.
Unfollow Sheetal C.
Send Message
Share Review
Report Review

Please never buy from them- the dressing mirror was broken, the table chairs were defective, and the table plank started to shift after 20'days! Repeated phone calls to fix/ replace items went unacknowledged. Nobody came by to fix or replace it- company is a total fraud! Their Goa representative, who I was asked to contact, was ruthless and rude. In a nutshell, after months of calling and following up, we had to pay 3k to fix the mirror and 1 k to fix our table/ chairs and btw the carpenter said the furniture is not solid wood as they claim on their website and it was impossible to fix the plank fully even after 3 nails and 2 screws- reason being it's some cheap wood that went out of shape! Beware everyone!

Date of experience: February 2, 2022
India
1 review
0 helpful votes
Follow Karan S.
Unfollow Karan S.
Send Message
Share Review
Report Review

Earlier I didn't believe to buy online furniture will be fruitful but someone recommends me about saraf furniture. I ordered 2 chairs and one table from them. Seriously I got all the furniture at the best price as compare to market. And quality is superb as I have seen in images. Overall I am fully satisfied. Thanks

Date of experience: May 2, 2019
India
1 review
2 helpful votes
Follow Shrini V.
Unfollow Shrini V.
Send Message
Share Review
Report Review

I recieved a defective product after 8 weeks of placing the order.

The headboard was damaged. I reported it on the same day (now over 4 weeks ago). The support staff didn't reply for 10 days. I finally called the CEO and he said it will be looked into. Got a generic template email right away and then no answer thereafter. Now it's been over 5 weeks and the staff doesn't give a crap.

Date of experience: March 23, 2020
India
1 review
1 helpful vote
Follow shweta c.
Unfollow shweta c.
Send Message
Share Review
Report Review

Good products
December 24, 2023

Excellent products in great pricing. Special mention to the staff for giving all his time and understanding our requirements. He made sure that our furniture was delivered before time. Worth exploring the domestic and commercial requirements at Saraf Store. Valuable and Money Saving Products They Have Always.

Date of experience: December 22, 2023
India
2 reviews
2 helpful votes
Follow Silky S.
Unfollow Silky S.
Send Message
Share Review
Report Review

Saraf furniture has been my number 1 to go store for buying solid wood furniture. Ever since I came across them i have never switched also recommended them to my whole family their furniture quality is top- notch. The sofa set that I bought from them has my heart.

Date of experience: August 29, 2023
India
1 review
2 helpful votes
Follow Vaishnavi V.
Unfollow Vaishnavi V.
Send Message
Share Review
Report Review

Purchase quality furniture from here..
October 5, 2023
Updated review

Purchase quality furniture from here and you have lots of option here to buy imported fully furnishing items my experience was awesome with there staff specially everyone is very helpful and understandable. They helped me to find a table and delivered to my address in a very mean time and comfortable way, Saraf Furniture is the place where you can buy impoted and indian fully furnished furniture in very reasonable and unbeatable price. I think you should visit once if you buy quality.

Date of experience: October 4, 2023

Furniture Quality and Design Was Very Excellent
September 21, 2023
Previous review

Thanks For Give me this Great Stuff. The Furniture quality and design was very excellent. Saraf Furniture is a great shop with a huge variety of furniture available. The rates are very affordable and the owner is very considerate. Anyone should buy the stuff they need from here in very affordable cost.

Date of experience: September 21, 2023
India
1 review
1 helpful vote
Follow Saj K.
Unfollow Saj K.
Send Message
Share Review
Report Review

Ordered a desk - damaged desk delivered - company refuses to replace product or refund keeps sending from One department to another saying placating talks. They are the worst experience ever.
Product gown on site and the one delivered are not matching.

Date of experience: August 3, 2022
India
1 review
0 helpful votes
Follow Aayu S.
Unfollow Aayu S.
Send Message
Share Review
Report Review

Since ordering a round glass coffee table from Saraf Furniture, I'm excited to see what else they have to offer. I'm glad I came across saraf furniture. Their large selection of furnishings is fantastic.

Date of experience: January 25, 2022
India
1 review
0 helpful votes
Follow Roomi V.
Unfollow Roomi V.
Send Message
Share Review
Report Review

If you are looking for coffee table for your small living space. Then go for the round one. Round tables have no grooves so they are quite safe. The best to look for these sets is saraf furniture. They provide qualitative products and professional service. Their delivery service is great and excellence. I am so happy to buy this cute small round coffee table for my living room. I am thinking too give one more visit for buying other furniture items

Date of experience: September 11, 2021
India
1 review
0 helpful votes
Follow Priya s.
Unfollow Priya s.
Send Message
Share Review
Report Review

Big cheaters
June 25, 2019

They are big frauds and cheaters, they just make fools to customer and makes money. No one should buy product from them. I have long story which I cannot share place is very small. Just don't buy anything.

Date of experience: June 25, 2019
India
1 review
0 helpful votes
Follow Divya K.
Unfollow Divya K.
Send Message
Share Review
Report Review

Saraf furniture is one of the best furniture store in India. It provides its customers with online shopping for various kinds of products such as wooden furniture, living room furniture, bedroom furniture, dining table, chairs, cabinets and others.

Date of experience: August 23, 2021
India
1 review
2 helpful votes
Follow Aarav B.
Unfollow Aarav B.
Send Message
Share Review
Report Review

I am extremely happy with solid wood kuber bed purchased from Saraf Furniture. This has been nearly two weeks of usage and till date no problems using it. The kuber bed has a sleek elegant design which suits my home. There is an oriental yet modern touch to the design made with Sheesham hardwood. All of considered, I'd express that the bed would be well worth the money. It reached me intact, in a prescribed time period n with excellent packing. If anyone is planning for similar kind of product, then jump on Saraf Furniture website (www.insaraf.com). Product wise and after sales service is best. I recommend Saraf Furniture Bangalore.

Date of experience: June 4, 2018
India
1 review
1 helpful vote
Follow Vikas S.
Unfollow Vikas S.
Send Message
Share Review
Report Review

Ordered dinning set in 2022 November second week, and still unable to use the product because once you pay the money, you are literately on the mercy of Saraf Furniture. They don't bother when the product will be delivered, if you you lucky enough then may be 2-3 months, after multiple follow ups.

High chances that you will receive a defective product, they will arrange the technical but again after multiple follow up. Technician will fill everything with some wax which eventually comes out. And these shameless people will say they have fixed the product, nothing more or less that same problem appeared in 15 days.

For replacement, I'm still struggling to get the replacement. Word like ETA or customer services are from alien dictionary for them.

Date of experience: February 23, 2023
India
1 review
0 helpful votes
Follow Avika S.
Unfollow Avika S.
Send Message
Share Review
Report Review

I bought a very Beautiful pure Sheesham dining set with free home delivery, and on top of that with a lifetime guarantee. They provide the best deals which are truly worth time & money. If you are looking to buy go and check this place once!

Date of experience: June 10, 2021
India
1 review
2 helpful votes
Follow Ankit V.
Unfollow Ankit V.
Send Message
Share Review
Report Review

Lovely Expereince
October 18, 2023

Lovely Expereince with Saraf Furniture Store, and there staff is very professional. It took just two meetings for us to finalise our requirements, and the reps also came home to take the exact measurements and discuss every detail to close. After that, we have been getting everything with short turnaround times, with previews as they were being put together. Very good finished products as well. They can customize everything as required. Would certainly recommend as a one stop shop for furniture-related solutions.

Date of experience: October 17, 2023
India
1 review
17 helpful votes
Follow Ankur R.
Unfollow Ankur R.
Send Message
Share Review
Report Review

Last week, I received my sofa and TV cabinet from Saraf Furniture. Although there was a one-week delay in delivery, I am extremely satisfied with my experience. From beginning to end, the process was smooth and enjoyable.

First and foremost, the quality of the furniture is exceptional. The craftsmanship is flawless, and the materials used are of the highest quality. Both the TV cabinet and the sofa are not only visually appealing but also incredibly sturdy and comfortable. It's evident that Saraf Furniture takes great pride in their products.

Additionally, the customer service at Saraf Furniture exceeded my expectations. The staff were knowledgeable, friendly, and genuinely interested in helping me find the perfect pieces for my home. They patiently answered all my questions and provided valuable insights into different design options and customization possibilities.

I was also impressed by the design and durability of the furniture. The pieces are very eye-catching and built to last. The furniture arrived exactly as scheduled, and the delivery team was professional and efficient. I appreciated the care they took in setting up the pieces and ensuring everything was to my satisfaction before they left.

I highly recommend Saraf Furniture to anyone in search of high-quality furniture and exceptional service. It's refreshing to find a company that prioritizes both product excellence and customer satisfaction. I will definitely be returning for future furniture purchases.

Date of experience: June 7, 2024
India
1 review
2 helpful votes
Follow Ananya D.
Unfollow Ananya D.
Send Message
Share Review
Report Review

Have ordered a bed and 2 bed side table and all the items which i have received are in damaged stage. Despite of multiple follow up for 2 months they are not bothered to revert back to us with a solution.
Even there is no installation being provided. You either have to self install the items or need to spend extra amount for installation.

Recommend no one to purchase a single item from SARAF FURNITURE. They are highly unprofessional and unresponsive

Date of experience: March 7, 2021
India
1 review
3 helpful votes
Follow Ragashruthi S.
Unfollow Ragashruthi S.
Send Message
Share Review
Report Review

Fraudulent company
November 24, 2022

Very unprofessional. Constant nagging until the advance amount has been paid. After the initial amount has been made there is no proper response from their team even after 20 days past the estimated delivery date. Below I've attached a screenshot of the mail I received after I called the customer support a day after Estimated delivery date. Till date I've called them 4 times and the reply I get is that it'll be ready in a week.

Date of experience: November 24, 2022
India
1 review
1 helpful vote
Follow Manish K.
Unfollow Manish K.
Send Message
Share Review
Report Review

Pathetic Saraf
October 15, 2020

They took money. Supplied broken item twice. Taken back the broken items. And now no response.

Good Going. Take money first and supply damaged items. Then take back the damaged one also. This is the business strategy Saraf has. No hesitation in advising people not to buy from Saraf.

Date of experience: October 15, 2020

Overview

Saraf Furniture has a rating of 4.1 stars from 213 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Saraf Furniture most frequently mention discounted price, sheesham wood and king size. Saraf Furniture ranks 14th among Furniture sites.

service
114
value
111
shipping
112
returns
109
quality
107
+74