Saraf Furniture

Very unprofessional, they have delivered Dinning table which has it's legs broken, chipped and in worst condition. When this is raised to customer care they say we will repair it. Why would a customer want to get a new furniture repaired for the amount of money we have paid? Also they design of the dinning table is like the chair don't fit, you cannot push the chairs inside the table space. They are not giving any solution for such design blunders. Forget your hard earned money if you buy anything from INSARAF.

I am totally satisfied with the quality and price. It took 4 months for my second order to be delivered. My first order was delivered in 6 weeks. If your product is already in the stock, I think you get it in 6 weeks. All's Well That Ends Well, so I am changing my review from 1 star to 4 stars, also considering the special situation we are in currently.

I happened to place a order for sofa for my main room. Order no is #INSF******* to avoid any claims of false review. I received the package, item was found defective, requested them to repair/replace. Forstly, they DID NOT reply to my complain and then when connected told me to drop msg to another mail id claiming to be the complaint id. Fine, I sent the same request again. After lot of deliberation, finally they said kindly get it repaired and furnish the bill, amount will be reimbursed. Okay, I did so and asked them to pay the repair amount. To my utter surprise, they changed their statement and said now we will replace the defective product. Nonetheless, I was still positive and asked them to do so. And here I am still waiting. I may or may not get my item. But, trust me people, don't be fooled by apps and site. Walk up to your nearest furniture shop/carpenter and get it made as per your choice. Absolutely not recommended.

The shop was very nice and Availability of the products are very good. You can get all type of furniture here.I recently purchased a bed side table, had great experience and definitely would recommend a visit to the prospective buyers.

I recently bought something more from Saraf Furniture, and like before, the whole transaction went without a hitch. The ordering process was simple and quick, and I valued how convenient their internet method was. The delivery process went really smoothly, and the driver showed up when he said he would. I was happy with the item's meticulous delivery, which ensured its safe arrival.

Saraf Furniture is a company that offers a superb range of quality furniture suitable for the whole home or office. The Saraf Furniture customer can choose from a collection that covers every need, with products designed to suit both modern and traditional styling.

Saraf furniture are professionals dealing with wide range of furniture pieces. I had great experience with them. I ordered round coffee table last year. It is offering classy and elegant look to my room. I also use the table to keep my laptop.

I got recommendation one of my friend. After purchasing chairs and sofa from saraf furniture. Now I am fully satisfied. I don't have any doubt regarding services and quality. And I got all furniture at the best price. Thanks you saraf furniture

HI,

I am a repeat customer for insaraf furniture and i truly appreciate the quality of product they deliver. However, this time around when i ordered for a double bed, the courier delivered a damaged part. I was really surprised to see the delivery person handling the parts alone, considering it required 3 persons to unload the product from their van to my house (in ground floor). And as i guessed the one of the product part was damaged. I raised a complaint #******* on Aug 15 2021. Its been over 5 months and i have been getting only false hopes and assurances that the part is ready to ship but till date nothing. There is no escalation process and no one bothers to let me know the real status of the replacement. While i continue to follow-up, i hope the top management take cognisance of the fact that existing customers complaint resolution is something they need to look into seriously and show that they count.

Hoping for a closure.

Subrat

I ordered study table for my sister from saraf furniture on their online website. I was looking for 32 inches high table but was getting difficulty in finding a perfect piece. I really thank saraf that they provided us the right furniture piece. My sister is quite happy with it.

Saraf furniture is a scam.
My order No. INSF*******. Paid 100% advance. They took my money online and never delivered the product. Multiple follow ups. Different excuses every time, keep extending the delivery time and my product never got delivered. It's a scam. Please don't place any order with this company. You will never get your stuff and they will not refund your money.