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Saraf FurnitureReviews 214

3.6

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Saraf Furniture Reviews Summary

Saraf Furniture has garnered a reputation for high-quality craftsmanship and a diverse selection of stylish furniture, with many customers praising the knowledgeable and helpful staff. Positive experiences highlight timely deliveries and effective customer service, contributing to overall satisfaction. However, significant concerns have emerged regarding delivery delays and inadequate communication, with some customers expressing frustration over unfulfilled orders and lack of support. This duality in feedback suggests that while the company excels in product quality and customer engagement, it must address operational inefficiencies to enhance customer trust and satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
113
returns
110
quality
108

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India
1 review
0 helpful votes
Follow Priya s.
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Big cheaters
June 25, 2019

They are big frauds and cheaters, they just make fools to customer and makes money. No one should buy product from them. I have long story which I cannot share place is very small. Just don't buy anything.

Date of experience: June 25, 2019
India
1 review
0 helpful votes
Follow Ajay R.
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I bought furniture's like the bed, sofa set, almirah, dressing table and central table for the new house. The complete experience is very good, the salesperson was very decent and polite; helped me a lot to choose the exact furniture that I need at a suitable price. I am really very thankful to saraf team.

Date of experience: June 18, 2019
India
1 review
0 helpful votes
Follow Dinesh K.
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I was looking for online furniture. Then suddenly found insaraf furniture. I was little doubtful regarding company services and all that. But when I ordered one bed and two chairs then I found quality of furniture is very and delivered at given time. Providing good quality of services.

Date of experience: May 15, 2019
India
1 review
0 helpful votes
Follow Archana S.
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I have purchased a table and chairs for my office. The whole experience was quite surprising in terms of wooden quality and cost. It is very nice that saraf furniture is fully supportive. And the delivery guys were very professional. All furniture is in the range of common men's pocket.

Date of experience: May 10, 2019
India
1 review
0 helpful votes
Follow Shikhar K.
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After purchasing bed, sofa and table from saraf furniture, I am very happy. They provided all furniture at affordable price and looking furniture, wooden quality is also durable.

Date of experience: May 9, 2019
India
1 review
0 helpful votes
Follow Abhay D.
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Someone told me about saraf furniture but i couldn't believe but when i purchased
Chairs and table from there. I really got to know that quality of wooden using in furniture that best quality Sheesham. And i got all furniture at discounted price.

Date of experience: May 8, 2019
India
1 review
0 helpful votes
Follow Karan S.
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Earlier I didn't believe to buy online furniture will be fruitful but someone recommends me about saraf furniture. I ordered 2 chairs and one table from them. Seriously I got all the furniture at the best price as compare to market. And quality is superb as I have seen in images. Overall I am fully satisfied. Thanks

Date of experience: May 2, 2019
India
1 review
4 helpful votes
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Scam products
April 20, 2019

It's a company 2hich follow a policy of 1 fake product in even 5 n hence they maintain 80% of customers.
They use unseasoned wood which spoils preety fast as its easy to get ready for furniture.
The deliveries often go missing after even paying them.
They have trained customer service people like LL Agarwal and Raghunandan Saraf who wud convince u to fix it but sadly it won't fix ever n hence they charge u upfront so that u get stuck with them.

If u r looking for peace of mind then see elsewhere.

Date of experience: April 20, 2019
India
1 review
0 helpful votes
Follow Abhimanyu S.
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Excellent experience with saraf furniture. I purchased the bedside table and chair since then I have recommended many friends and relatives. And recently I bought 3 seater sofa and chairs for my office use. Like always I got the same awesome experience. Delivery on time, perfect installation. Always happy with saraf furniture.

Date of experience: April 14, 2019
India
1 review
1 helpful vote
Follow Sangita T.
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I had experience excellent customer services provided by saraf furniture. I am glad, after purchasing designer table and chairs at discounted price. You guys are really superb. Thank you so much.

Date of experience: April 11, 2019
India
1 review
0 helpful votes
Follow Sudarshan S.
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I am really happy and satisfied after purchasing kuber bed at an affordable price.
After installing the bed in my room Now I am using the bed, it's very comfortable and sophisticated. I and my family is very happy. Thank you saraf furniture

Date of experience: April 9, 2019
India
1 review
0 helpful votes
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I was looking for online furniture for my home. Suddenly i got insaraf furniture from Google.
And i purchased sofa sets, couch, chairs and table from there. The experience was quite good as well as price.The overall experience very good. I m happy

Date of experience: April 8, 2019
India
1 review
0 helpful votes
Follow Harpreet S.
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I got recommendation one of my friend. After purchasing chairs and sofa from saraf furniture. Now I am fully satisfied. I don't have any doubt regarding services and quality. And I got all furniture at the best price. Thanks you saraf furniture

Date of experience: April 5, 2019
India
1 review
7 helpful votes
Follow Swapnil M.
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They deleted my review from their page. It shows how pathetic their management is. They are just fooling customers by showcasing good reviews. I don't even trust that those are customer reviews. Don't customize products if you don't have the capability. I paid upfront and placed my order on 2nd Dec. 4 months have already passed and am still waiting for a good product to be delivered.
1. Worst customer service ever. I sent more than 15 emails and made multiple calls. They don't have the decency to respond.
2. Raised complaint in consumer forum. Still no response.
3. The amount is taken upfront which is the biggest mistake I did. I don't have a choice but to wait for the product.
All these after buying products worth 1.5 lacs in total. Pathetic customisation and service. Not one person was able to help us in a timely manner and they denied a contact person who had the authority to take a decision. It not only about the quality of your furniture but also about the quality of your customer service. I wish there was a ZERO rating to give.

Date of experience: April 4, 2019
India
1 review
1 helpful vote
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I bought furniture like bed, dining table, chairs and almirah for my new house. The complete experience was quite amazing. I am really happy and satisfied with quality & services of saraf furniture. And in last delivery boys are very professional and polite. Thank you

Date of experience: April 4, 2019
Canada
1 review
2 helpful votes
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Ordered dining table and centre table. Finish is horrible, not like in the picture. And there was power coming out of wood after few months and when you try to get help they push you around and if you try to leave negative review you cant do that in their site. I guess most of these reviews are from their own staffs. Dont buy and be fooled
Spend your money wisely.

Date of experience: March 28, 2019
India
1 review
0 helpful votes
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For me personally, being connected with Insaraf hits home. It has been a little over a year since I made my first purchase with them. What surprised me most when I saw their collections, was that they captured the sense of belonging beautifully in all their furniture pieces. Their furniture illustrated exceptional craftsmanship and I believe a furniture piece with a story of its own can turn any house into a museum. They are quite reputed as they stand tall with maintaining the trust of their customers from four long decades.

Date of experience: March 26, 2019
India
1 review
0 helpful votes
Follow Sohail A.
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I have bought almirah, sofa and tables for my new office. I am happy and satisfied with services of saraf furniture. Furniture quality is awesome and got at the affordable price. I will recommend saraf furniture to friends and family.

Date of experience: March 13, 2019
India
1 review
0 helpful votes
Follow Amar B.
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Bought chairs and table for my home. After purchasing from saraf, it was quite surprising in terms of price and wooden quality. Normally anyone can purchase it. Thanks saraf furniture for supporting

Date of experience: March 13, 2019
India
1 review
0 helpful votes
Follow Amitesh S.
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I had really an awesome and superb experience with saraf furniture. I purchased a king size bed and a unique dining table for my home. If I talk about quality of product that is excellent and services are fantastic. Thank you saraf furniture

Date of experience: March 11, 2019