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InfotracerReviews 7,611

3.1

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infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
164
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Awesome
August 8, 2020

Awesome

Date of experience: July 9, 2020
Germany
1 review
0 helpful votes
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Great so far was able to find everything i needed asap

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
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Best price to find critical info on a big potential purchase

Date of experience: July 9, 2020
New York
1 review
0 helpful votes
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Ok
August 8, 2020

Ok

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 9, 2020
Nevada
2 reviews
0 helpful votes
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Asking for a rating before I can grow report. I am not sure if what I will receive will be accurate information

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 9, 2020
Canada
1 review
0 helpful votes
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Thank you, if this works, I will have tracked down a person who has defaulted on a debt agreement.

Date of experience: July 8, 2020
Texas
3 reviews
0 helpful votes
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Good so far
August 7, 2020

Good so far. Data not accurate for my name but it may work.

Date of experience: July 8, 2020
Kentucky
1 review
0 helpful votes
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Ok
August 6, 2020

Ok

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 7, 2020
GB
1 review
0 helpful votes
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A dishonest rip-off
August 6, 2020

They fool you. They pretend to have all the information you are looking for... and offer a low price for a 7-day membership. After you pay, they then show only trivial details, but tell you that if you want to pay more money, they will show the real information. What a bunch of liars!

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 7, 2020
California
1 review
0 helpful votes
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Good
August 6, 2020

Good

Date of experience: July 7, 2020
Arizona
2 reviews
0 helpful votes
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I am unhappy that I see I will be charged an additional fee in another week. Had this been disclosed before the initial payment was made, I'd have made other choices.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 7, 2020
Texas
1 review
0 helpful votes
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So far so good
August 6, 2020

So far so good

Date of experience: July 7, 2020
Germany
1 review
0 helpful votes
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Asked about experience before
August 5, 2020

Asked about experience before. I had a chance to experience the site

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 6, 2020
California
1 review
0 helpful votes
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Gghh
August 5, 2020

Gghh

Date of experience: July 6, 2020
Illinois
1 review
0 helpful votes
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I will notify you before 7 days to cancel the next payment due.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
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Easy
August 3, 2020

Easy

Date of experience: July 4, 2020
Iowa
1 review
0 helpful votes
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So far, so good
August 3, 2020

So far, so good.

Date of experience: July 4, 2020
Iowa
1 review
0 helpful votes
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Ok
August 3, 2020

Ok

Date of experience: July 4, 2020
Georgia
1 review
0 helpful votes
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Yes
August 2, 2020

Yes

Date of experience: July 3, 2020
Pennsylvania
1 review
0 helpful votes
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Nice
August 1, 2020

Nice

Date of experience: July 2, 2020