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InfotracerReviews 7,611

3.1

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infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
164
This company responds to reviews on average within 1 day

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Oklahoma
1 review
0 helpful votes
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This is the third time I've had to join even tho I paid each time

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 2, 2020
New York
1 review
0 helpful votes
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Good
August 1, 2020

Good

Date of experience: July 2, 2020
Georgia
1 review
0 helpful votes
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Easy
August 1, 2020

Easy

Date of experience: July 2, 2020
Texas
1 review
0 helpful votes
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None
August 1, 2020

None

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 1, 2020
Colorado
1 review
0 helpful votes
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Good
July 31, 2020

Good

Date of experience: July 1, 2020
Texas
1 review
0 helpful votes
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Good Job!
July 31, 2020

Good Job!

Date of experience: July 1, 2020
Virginia
1 review
0 helpful votes
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Super Fast
July 31, 2020

Super Fast

Date of experience: July 1, 2020
New York
1 review
0 helpful votes
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Cool
July 30, 2020

Cool

Date of experience: June 30, 2020
Florida
1 review
0 helpful votes
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So far so good
July 29, 2020

So far so good

Date of experience: June 29, 2020
Pennsylvania
1 review
0 helpful votes
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1
July 29, 2020

1

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Awesome!
July 29, 2020

Awesome!

Date of experience: June 29, 2020
California
1 review
0 helpful votes
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So far, so good!
July 29, 2020

So far, so good!

Date of experience: June 29, 2020
Minnesota
1 review
0 helpful votes
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Good
July 28, 2020

Good

Date of experience: June 28, 2020
Minnesota
1 review
0 helpful votes
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Cool
July 28, 2020

Cool

Date of experience: June 28, 2020
Nevada
1 review
0 helpful votes
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Good
July 28, 2020

Good

Date of experience: June 28, 2020
Illinois
1 review
0 helpful votes
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So far good
July 28, 2020

So far good

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 28, 2020
Michigan
1 review
0 helpful votes
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Awesome
July 27, 2020

Awesome

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 27, 2020
California
1 review
0 helpful votes
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I love to use this make it easier to locate any one

Date of experience: June 27, 2020
Virginia
1 review
0 helpful votes
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Ok
July 25, 2020

Ok

Date of experience: June 25, 2020
Georgia
1 review
0 helpful votes
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Thanls
July 25, 2020

Thanls

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 25, 2020