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imprint.comReviews 2,197

4.2

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imprint.com Reviews Summary

imprint.com has a rating of 4.2 stars from 2,197 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with imprint.com most frequently mention and great experience. imprint.com ranks 3rd among Printing sites.

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yolanda r.
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So far the worst experience ever
June 26, 2015

So far the worst experience ever. I wanted to try a new company for my retreat shirts this tear and im extremely dissapointed. Trying to have issues solve and cannot talk to a real person. The worst ticket creation system ever. The color was different, the imprint hardly noticeable, the shirts collar higher than it shows on the website. I have been trying to solve this issue for the past hour, cannot upload file, cannot receive help from a human being and my retreat bis in 3 weeks. Upset very upset

Date of experience: June 26, 2015
Carolyn K.
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Perfect and fast!
June 25, 2015

Perfect and fast!
Thanks you!

Date of experience: June 25, 2015
Joshua Z.
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I did not receive any wire stands with the yard signs I ordered. I just thought they would be included.

Date of experience: June 25, 2015
anna W.
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Great experience with my products
June 24, 2015

Great experience with my products. Will order again

Date of experience: June 24, 2015
Heidi Y.
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Easy to use
June 24, 2015

Easy to use

Date of experience: June 24, 2015
Galen M.
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All is good, loves looks of online product & just as pleased as the arrival of the product. Speedy response time & excellent service!

Date of experience: June 23, 2015
Penni R.
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The site was simple and easy to use
June 22, 2015

The site was simple and easy to use. Thanks!

Date of experience: June 22, 2015
Stacy K.
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Had a great time with my design.My buttons I received were all dented. They were just put in a plastic bag then put in a fed ex envelope. So they had these ink pen size dents on all of them. I was very disappointed, I spent all that extra money for shipping so we would have them to wear that next day and they didn't look nice.

Date of experience: June 22, 2015
Samantha U.
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Had no problems. The order arrived in a timely manner and looked good.

Date of experience: June 22, 2015
MaryLou S.
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This has been the only site that let me order what I wanted with ease.
Now if the product comes out right, I have need of more tees shirts for another project.

So far I am happy with the product and the price BUT there is something wrong on the back with the first n in Minnesota and the 4 in the phone number. It is legible but very odd. I need them on Sat and Sun of this week so they will have to work.

Date of experience: June 18, 2015
Kerrie H.
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Excellent!
June 16, 2015

Excellent!

Date of experience: June 16, 2015
Joy S.
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The website was very user friendly
June 12, 2015

The website was very user friendly.

Date of experience: June 12, 2015
Chris C.
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I'm mostly happy with my shirt
June 12, 2015

I'm mostly happy with my shirt. The print has a few blemishes, but for the cheap price of a one-off shirt, I feel I got what I paid for.

Date of experience: June 12, 2015
George L.
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Very satisfied with order
June 12, 2015

Very satisfied with order. Quality of T's and design work are very good. Would and have ordered again from imprint. Thanks

Date of experience: June 12, 2015
Marc Z.
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One of the worst customer service companies I've dealt with. It is rare that I ever leave negative feedback for a company or service, but felt compelled to provide feedback on our experience with Imprint.com.

My client ordered yard signs, to promote an upcoming open house. Paid considerable upgrade charges to ensure order would be here. 3 days after delivery date...it still hasn't shipped. Say on hold for 30 minutes to find that out.

After my client's initial order, I placed a separate order myself for a new storefront banner. Again, paid extra to receive in time. Got a shipping notification the night before it's scheduled to be delivered. Imprint decided to ship it "super saver" so FedEx will deliver next Monday and not this Thursday. Imprint's response..."After the products have been sent out unfortunately we cannot do anything about the former because FedEx is liable for anything that happens after we have shipped the products. If you need any update you can contact them."

DO NOT order from them if you have any time sensitivity.

Date of experience: June 11, 2015
Jamie B.
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Loved being able to see the product before I ordered it.

Date of experience: June 10, 2015
Patrick U.
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The can cozies did not turn out as neon green as they were pictured online. The color came out more of a dulled down neon green. They also took 2 weeks to ship following the delivery confirmation email that was sent on May 27 2015. The shipment was finally received on June 9 2015. Emails concerning delivery confirmation should not be sent out until the customers products have at least started the manufacturing processes. The confirmation email should preferably be sent after manufacturing processes have been completed, that would make more sense.

Date of experience: June 9, 2015
myrna c.
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I'm really happy with the prompt service, my order came sooner than promised date. The shirt material is better than I had expected. I will definitely order again and will recommend your company to my friends!

Date of experience: June 8, 2015
xxx O.
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X
June 7, 2015

X

Date of experience: June 7, 2015
Cheryl A.
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Quick and easy to create the perfect Father's Day Shirt. Love the free shipping! I received the shirt and it would have came out nice but the black is bleeding through the white design made for this shirt. The iron on looks as if its already breaking before it even being used.

Date of experience: June 5, 2015

From the business

We're an internet company that specializes in customizing promotional products. Whether you're looking to custom order a single t-shirt or 1000 water bottles, here at imprint.com we can handle any size order. There's no order too big or small.


imprint.com
Founded in 2006
Houston, TX, United States