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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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I am well pleased with the service and I have since purchased more video streaming from them. However, if you receive a returned video marked as blank, please check it out before you discard it. That is the only problem I have had with this company.
I submitted 12 tapes and only 10 were produced. I had to contact customer service to find out what happened to the other two. This information should have gone into the cloud explaining what happened. I thought the one that was blank would only be charged $0.99. However I have not received a refund on that one.
I had several questions, contacted support and the person to whom I spoke was US based and very helpful.
The super 8 movies were a little blurry. Not sure if that was due to age or the transfer process. I enjoyed seeing them anyway. Slides came out great. They were mostly of art work and the format didn't always accommodate the correct orientation of the work. But that is a minor problem
We digitized a bunch of camcorder and vhs tapes, and this will stay in the family for generations to come
The process was very easy and we received the original tapes back as well.
Took two tries to get it right but customer service was great with error and pleased with results. I had sound film but they didn't transfer the sound so had to write customer service but they did a great job. (Another sound film was transferred at low volume but I didn't bother to re-do that one) Otherwise service was good, easy and affordable at half price offer. Will have more media transferred.
I'm glad to have found iMemories on social media to be able to digitize videos that my dad took before he passed away. I plan to use them again and continue going down memory lane with my mom and sibling. I plan to save up money to do more with this business.
They did a wonderful job converting my old home videos to digital
It is so nice to have access to my memories at my fingertips any time/any where. Thank you!
It's great being able to watch my home movies on any device and being able to share with loved ones.
It was difficult to use the application copying and saving the movies to my PC.
I was unable to work with the movies as suggested - - cut and paste - - edit out portions
Easy and memorable! The process of sending and receiving the films were super easy.
Excellent service and reasonable pricing. Thank you very much.
It was everything I hope it would be and more! Thank you so much for your work!
Although the experience is a little pricey, it was worth saving all of VHS memories that have been collecting dust for years. I loved being able to view all of my videos on my smart tv through the app. The process was very quick and the customer service was very helpful when I had a question.
Just had the second batch of VHS tapes I mailed into iMemories posted and am enjoying them as much as my initial order several months ago. Excellent customer service and follow through from start to finish with these people. I highly recommend them!
It was an excellent experience ordering from iMemories for the first time. All the customer service people I spoke with over the phone were very helpful and couldn't have been more eager to please and professional. I didn't like the way several of my videos were cut up into too many short clips...but I was assured this could be corrected and put together the way I like by both of the company representatives I discussed this with. Needless to say, I already sent more old home movies in to be copied and streamed yesterday! Call me a satisfied customer!:)
Great experience, besides one tape that wasn't mine but they claim I sent in. It has a family and their pets who I've never seen before.
Imemories staff was efficient, helpful and courteous! They converted our films quickly and did an excellent job! Our whole family is enjoying the films saved on the cloud! Great job, IMemories team!
Excellent experience with I Memories! Excellent, friendly, helpful staff. Our whole family is enjoying viewing memories that would have been lost forever! Thank you for, excellent, friendly service and for cloud storage! Great,company and very efficient. Emails were frequent and kept me up to date!
The process of having my memories digitized was very streamlined. IMemories did exactly what they said they would do in a timely manner and I am excited to be able to run my photos on my TV to eliminate all the pictures sitting around that others may not see and that have to be dusted.
Sent in mixtures of multi family photos in multi-formats. They did a great job of eroding everything straight.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rich, Thank you for your feedback. We're sorry to hear you had difficulties with editing and downloading your memories. Please know that Customer Service is available to answer any question you have or go through the process with you. You can contact us by phone at 1(800)845-7986, by email at service@imemories.com and even on social media! We want to make sure you have a great experience and are able to save your memories!