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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Overall my experience was good. I had videos on my vhs tapes that were not copied and I'm not sure why. It was rather pricey but well worth it. My oldest daughters in the videos was taken from this earth way to soon so these memories are priceless.
It brought tears to my family eyes being able to watch our vids
Couldn't be happier with the simplicity of the experience and how great of quality our videos were converted into. Absolutely would recommend.
My films were much better than I remember them. Everyone was courteous, informative, and great to work. I have a few more tapes to send, and then I will have all my memories back. You don't realize how much it helps to have movies of your family members that are now gone. Thank you, iMemories, for the great job you did for me and my family.
A lifetime of good times awoken from the recesses of my basement from decades ago.
My family has enjoyed so much being able to view and relive memories made with their grandparents. Aunts and uncles. Our families are spread over several states. This has been well worth the money!
I was very pleased with the customer service and quality of the conversions done of our treasured family memories.
Imemories made the process of getting my slides converted to digital pictures effortlessly.
Hi Julie, Thanks for the wonderful review!
The best customer service hands down!
My only complaint is the quality of the videos. This could be what I gave them to work with I am sure. Old video from VCHS-c tapes.
I would have lost all the memories if they had not digitally converted them.
Hi Douglas, It's wonderful to hear that you were pleased with our representatives! Knowing they made a positive impact on your experience with us is truly rewarding. A heartfelt thanks to you!
The service was excellent, quality good, on time, and they kept me informed. I used the 50 % off coupon code which enabled me to afford it.
Hi Susan, This is great to hear! Thank you for taking the time to comment!
Overall experience was great! Only complaint I have is I wish it was less wait time once the videos were sent in until the time I received the digital copies!
Hi David, Thanks for your feedback. IMemories does have one of the fastest turnaround times in the industry! Orders currently complete about 2-3 weeks from when payment is made. Your order was completed in six days, which is amazing! We appreciate you trusting us with your precious memories.
Overall I was very pleased. IMemories digitized home movies (mini vhs) from when my kids were little. I purchased the box to ship them in so I was confident they would arrive safe. Walking down memory lane was priceless! I took one star off because there is no control over when your items ship back to you. They shipped my product when I was out of town and it sat outside in the rain for 5 days and thankfully wasn't stolen.
Hi Shelly, Thank you for your feedback. We do send out an email with the FedEx tracking information when we ship the orders back to let customers know they are on their way. If you do have any orders in the future, FedEx can certainly hold the order until you return. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.
Enjoyed seeing my quince video after 20 years! Experience was clear and to the point. Just shipping costs was the only thing since I had to pay to have them send me bag and then for them to send me my video back, but it is what it is.
Hi Rosa, We're grateful to have you with us! Thank you for the 5 Star review!
I love imemories, such great keepsakes! I will definitely use them in the future!
Hi Cassie. We're thrilled you had a positive experience! Thank you for trusting us with such important memories!
I'm so glad that I found iMemories. I have been meaning to convert my memories over for years now, and its finally done. Thank you!
Hi Enin, We appreciate the terrific review! Thanks for your support!
Easy to use, just throw in box and it is done. The pictures are sorted and then you just down load the app and you are all set Eassy to view picturs
Hi Rick, Thanks for the marvelous feedback! We appreciate you taking the time to leave a review!
IMemories is literally light-years ahead of the competition at basically the same cost. In 1 week they converted almost all of the 37 video tapes I sent in and made them available online in well-organized albums consisting of individual videos. The remaining few were available just a few days later, and this was only so they could be re-processed on special equipment (at no additional cost) to optimize the quality. The company I used previously took 4 months to convert 8 VHS tapes and basically gave me a link to download the raw footage as 8 unlabled MP4 files. I would recomend iMemories hands-down over any competing company. I couldn't be happier with the results!
Hi Robert, We truly appreciate you taking the time to share your positive experience. We value our customers and knowing they're happy is is our top priority! Thank you sincerely.
Although I was skeptical and indecisive initially (for many months), after deciding to go with imemories based on other customer reviews, I was absolutely impressed at the quality, turn-around time, professionalism, ease of use (they do the hard work for you) and especially the care they took of my old VHSs during shipping! Great company! Highly recommend!
Hi Miranda, Thank you for your generous words! It means so much to us be trusted with your precious memories. It's an honor we don't take lightly.
Fast and smooth. Beautiful memories saved for ever. Thanks you
Hi Danny, Thank you for your trust in iMemories! We're truly grateful for the opportunity!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Laura, We're thrilled to hear this! Your trust in us with such precious memories is deeply appreciated.