iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
My retirement party was on vhfs and I had no way of watching them. My daughter found your company and helped me get things taken care of
Everything went very smoothly I had a great experience and would definitely recommend i memories 😄
$500 was a bit expensive for my 8mm movies. I'm glad to have them in my computer now though.
I need to figure out how to get the digital pictures on my computer so I will be reaching out for support.
I expected them to at least try to restore the old pictures. It is no different than Legendary
This is the first time I have used your service for a large order. I am pleased with the variety of formats and sizes that you were able to convert. The quality was good and the organization helped. Thank you
The experience was seamless and very rewarding! Thank you!
IMemories made good on all commitments they made, and were available via their 1-800 number to answer any questions I had. Their FedEx service for shipping and return of media is efficient and reliable. The digital renderings of our VHS recordings look great, with the only limitations being the source audio from one of our older tapes. All in all, we're very happy with the experience.
Having my memories on video back are just priceless.
My children are only 23 and 20 but all of our home videos were on little 8mm cassettes and I'd never actually seen them. I'll admit they make me cry every time. Long since past family members are there and to hear them talk again is just amazing. Thank you
I cried for days when I received my digitized memories on my iMemories app. I can't recommend this service enough.
My photos are now all electronic, and I am so happy with iMemories. The process was easy and reasonably priced. Two thumbs up.
Wonderful all around experience with iMemories. Transferred two dozen old vhs tapes and several hundred photos. Easy to use app and to share with family members!
Imemories made the made the process of converting VHS to digital extrememly easy. Their instructions were very easy to follow and I received my digital versions in a timely manner.
Process was easy. I will do it again for sure. I wish I could share the videos though.
We wanted to hear our family and friends voices. See their faces. This brought back fond memories. Truly thank you.
I was glad to see the effort put in to organizing the videos. We didn't even know what was on the tapes as we did a poor job of marking them
So nice to watch them in better quality and in digital format!
Wonderful to view memories—some up to 60 years ago. The quality of the older photos was very good.
It was wonderful to see the footage of our parents when they were young
Very professional business. It's as easy as it claims. They let you know when they recurrence them and converts them very timely and then returned my tapes asap with tracking for my peace of mine.
I sent in roughly 200+ negatives to have them converted. Although the site didn't promote dealing with negatives, when I called the customer service rep said they did. Unfortunately, there is no touch-up, editing for color or light balance of any kind. A few of the negatives I sent in, I had actually converted using a Kodak negative scanner where you can adjust the quality. The scans I did at home were far superior to what I received. I would not suggest iMemories for handling/scanning negatives. Super disappointed with the quality.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Cheri, Thanks for yor feedback. IMemories specializes in creating a digital copy of old home movie films, videotapes, photos, slides, and negatives so they can be viewed again with today's technology. Negatives are dry cleaned, scanned through dust filters and piy through a color correction process to ensure the colors look natural. We do not however change how the original photos were taken. That would be more of a restoration service that is outside of the digital conversion work we provide. Once the images are online you can edit, download and save them however you'd like!