From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Pretty fast and efficient. Little more expensive than I anticipated but when you think about what your getting it's worth it
It was wonderful watching my childrens' videos. They are now all grown.
A simple way to keep memories on current platforms and accessible to family.
No problems. Video turned out exceptional. I'm happy with the outcome.
Went reasonably well, although they ignored conversion of one tape because it had the same label name as a popular musical. It was just a chorus singing popular songs. Disappointed it was missed.
Very responsive and great access to memories through the App
We spent many hours organizing our materials. The box worked well and we are pleased with the outcome. We hope to pass these on to our family.
Easy, professional experience. Converted many formats that were out date into a viewable form.
Everything was quick and easy. I had not problems, the online viewing is great.
The pictures and videos brought back so many memories and feeling that I had forgotten. It is a priceless gift.
I sent my tapes to be converted to digital, I was scared to lose them in the mail. The whole experience was great! They were prompt, professional and I now have my memories on digital! They also sent back my original tapes, very safely packed.
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Quick and easy, reliable! Love the app, too!
Thank you very much!
Being able to watch videos I took when my now young adults were babies brought me to tears. I thought I'd never get to see them again with all of the new technology. I memories made it easy at a great price!
My videos were done quickly and they gave ample time to view them and download.
Thank you
Gifted this for my mom for Mother's Day and they were so quick! We are extremely happy
Deceptive marketing not cost effective since expense is mainly in the shipping
Wonderful the pictures and my order came quick, very happy and the service was perfect
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Thomas, Thanks for your comment. The tape you sent in was processed and the digital conversion was completed. We could not however upload the media to your account, because there was no home video. The tape had a little over six hours of copyrighted recorded TV programming. By law, ❤️iMemories is not able to digitize copyrighted media such as Hollywood movies, television shows, and news broadcasts without a copyright release. We can certainly review the tape for you again. There is no charge to send it back to us. We included a prepaid FedEx shipping label in the box your tapes were returned in. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.