From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The process from start to finish was flawless. The app is easy to understand and navigate. We are very happy with the results.
I've used iMemories twice now and the service is always quick and easy.
I was happy with how fast I got my videos back. I would definitely use them again.
The file conversion worked. Thank you! I got my films in a digital format I can view on an apple or android device. I wish I could view on a desktop device. I am unable to download these files and upload them to sites that are meaningful to me, so it's not what was promised.
Hi Mary, Thank you for your feedback. We're sorry to hear you are having issues with downloading your memories. We do want to ensure you have the best experience possible and are able to save your memories. I left you a voicemail with some more information on how to download to your phone. Please do not hesitate to contact me directly for assistance.
I have been hesitant in the past about sending my treasured home videos to a company to have the restored/converted to digitial. IMemories made the process simple, affordable, and special! I will be sending all of our old VHS tapes and film to them for conversion ASAP! 10/10 recommend!
Hi Micah, Thank you so much for the glowing review! We so appreciate the support!
Being able to watch the memories of yesteryear is a precious gift for our family.
Hi Teresa, Thank you for trusting us with your special family memories! We appreciate your comment!
IMemories digitized a vhs videotape. Then returned the original. I am satisfied
Hi Tommy, Thanks for the outstanding review!
I'm very happy with imemories conversion of my VHS-c and mini Dv to digital. A bit pricy but worth the preservation of memories of my children when they were littles.
Good on all accounts… speed of service…. Product is very well presented.
HI Alan, We appreciate the kind words! Thank you!
Great job with old vcr tapes and old photos! Would use again!
Hi David, We're thrilled to hear this! Thanks for the comment!
All of my photos contained lines and other stuff. Some of the photos were not edged and some were not straight. The redo corrected these issues.
Hi Roger, Thank you for taking the time to leave a review! We're so glad to hear Isis was able to answer all of your questions and concerns! It's feedback like yours that fuels our commitment to providing the best service possible!
My photographs were expertly digitized and I love having online access to them. It is a project that would have taken me ages to complete and iMemories did it in a couple of weeks. All my originals were retuned in perfect condition. To say the least, I am a very happy camper!
Hi Kenneth, This is great to hear! We appreciate your comment!
We found old movies from the 1960s in my dad's belongings. To be able to view them again is priceless! Who has a movie projector anymore? It is wonderful to see these old movies again.
Hi Stephen, Thank you for taking the time to comment! We're grateful to have you with us!
I researched several and found iMemories to be very competitive. I have used twice and found both experiences super easy, cost appropriate, and the website friendly to navigate.
Hi Jennifer, Thanks for the excellent review! This is what we hope to hear!
This company really wants you to buy their cloud services or their overpriced flash drives. The download to my own external hard drive was horrendous! It took hours and required trying several times for single files to download. I called multiple times and basically got no help. Unlike before ordering I was told that I would be walked through downloading. No one was willing to do that when I was having difficulties, rather they said, just delete it and try again. Downloads could take overnight. What a racket! Just know that they really don't want you to download yourself!
Hi Leslie, Thank you for your review. We appreciate our customers and this is not the experience we want you to have. We do understand that downloading can be tricky at times. We are here to assist as best we can with the download process and basic troubleshooting of your issues. Issues with the device your are downloading on or internet connectivity issues are outside of our training and knowledge. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.
Something that we've been putting off, but finally pulled the trigger for our children and grandchildren. So happy that we did.
Hi Charles, It's fantastic to hear that you were pleased with our representatives! Your comment means a lot to us!
I have had great experiences from iMemories. I'm slowly getting all things digitized and have been at this for a few years now. I'm delighted with the website as well and will begin sharing with family soon.
Hi Josephine, Thank you so much for the marvelous review! We truly appreciate that you have trusted us with such precious memories.
This s experience was so easy but was extremely meaningful for my family! The quality was better than I expected considering how old the films were that I sent it. Fantastic company!
Hi Jennifer, We so appreciate the kind words! Thanks for your support!
You did everything that you said you would do. That's rare today.
Hi Karen, Thank you for the amazing review!
I am glad this service is available it makes memories viewable that otherwise would not.
Hi Jon, Thank you! We appreciate the support!
The iMemories process was simple and considering the digital copies came from almost 40 year old VHS tapes, they came out pretty good. They were also able to process old metal frame slides (which other copy places could not handle) from the 40's which came out excellent.
The box they sent me (I paid for on their site) was large enough for my items. In fact, I could have had three times as many tapes. If you only had a few slides to digitize, the box size would be ridiculous.
Hi Walter, Thank you for the great review! We appreciate your kind words!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lonnie, Thank you for the awesome review!