From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
They were very kind and helpful. They were very fast getting my order done and sent. I highly recommend this service.
Very happy to see our families on digital format to be able to view anytime. Very easy process
Easy and safe service. Service was fast and all items were returned safely.
Thought I would never see these negatives developed or the VHS movies again. Everything came out great, on schedule or before, and customer service was great!
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We lost my Dad 30 years ago this year. We came across about 50 of his 8mm films and decided to have iMemories digitize them and they did an amazing job. We've had smiles from ear to ear since receiving them. These memories are priceless.
The iMemories team made this an easy experience. Everyone was very helpful.
I like what I received, but the quality of some of the videos wasn't very good. I remember watching the videos in the past, and back then they were much clearer.
The process of mailing my videos and the quality of the conversion was good; I just was not aware of the fact that I would have to pay a monthly fee to view my videos.
Everything went as expected. Happy to have families slides digitized.
Imemories is wonderful. They were so fast and easy to navigate. Now I can share them with my whole family. And my movies and photos were sent back quickly and in perfect condition. I highly recommend imemories.
I converted pictures and VHS tapes to digital. It was so very easy! I highly recommend this service!
Loved the ease of the conversion! You made it stress free.
Thank you
Easy process - great value. Highly recommend it before one passes and your roses go in the trash
Hi Kim, Thanks for your feedback! The Safeship Kit, that you purchased, did contain the promotional code that could be entered at checkout for 50% We can certainly refund you the difference. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.
Excellent, thank you. Everything was handled as agreed. The prices were reasonable.
We were so hesitant to send out decades worth of precious memories but we are so upset we didn't do it sooner! The process was quick and easy and worth every penny!
The most overall experience was good. I was a bit nervous to send my family photos in the mail but all was well when I received my digital photos and my box of books photos back. I wish some of the photos were corrected so they were clearer, but the scanning they did a fairly good job. Overall I am happy with the product.
Very easy and clear instructions. Very personalized customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kurt, Thanks for your feedback! The iMemories cloud storage subscription is completely optional. It is one of the four ways customers have to save their memories. You can also purchase customized DVDs/USBdrives(s) and/or download and save to your own computers and devices which is no charge. We allow customers flexibility and customization when it comes to saving their memories, since not every customer fits in the same box!