iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
IMemories has opened a door to past memories for me and my family. The service is quick, easy and efficient and the platform allows for storage, instant access and sharing. My family now has access to all the memories that have been stored away in boxes for years. This is a great service!
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Simple and fast turnaround, when I called because I didn't understand the process the person I spoke with was pleasant, friendly and easy to understand.
We received all our old video and cassette tapes back in digital form in great quality and very quickly! We will definitely use this company again!
For the videos we had transferred, they did a good job and we are happy. There was one tape, however, that was a mix of a tv show and home videos. They did not transfer that tape, citing copyright, and claimed the entire thing was the tv show. It was not. Upon receiving the tape back, it was only halfway wound, indicating that they never got to the home video portion and gave up on it. I was extremely disappointed that they argued with me over the tape I personally had viewed prior to sending in. I wound up taking it to another company.
I was hesitant doing this process but everything turned out great, would recommend this company to others.
Memories saved. Will enjoy for life, Thanks for your service.
I hesitated sending in the videos I had because of cost,
Went ahead and took the plunge and am so glad I did.
Watching the videos is a great joy and some I don't even remember ever watching after videoing …….'ll be sending more.
Good and fast service was received. Recommended to friends.
I finally decided to digitize old tapes to leave for my family. I called IMemories and they explained the whole process and offered to send a box. IMemories kept me informed the whole time via email. Even when the last 2 tapes needed additional care and time. They also sent tracking and notification when to expect back my old tapes. IMemories sends instructions and tips to keep videos organized and different ways to view and share!
Thank you for the salvage of my old Vhs tapes I thought I would never see these memories again I look at them ever chance we get as a family. YESSSSS
It was a very seamless and smooth process sending in my VHS tapes to convert to digital and then order them via USB. Great experience and would highly recommend
I was very satisfied with the quality of the conversions considering how old my reels were.
It took us a while to compile everything but I am very happy we did! I believe I have watched everything twice so far! It was very easy to package up our films and vhs tapes and ship to imemories. I received all back in a sturdy box that they'll now remain in, all together!
Smooth process, got all my tapes back and everything is perfect
Quick, complete and great. Highly recommend to all I know!
Received a box and sent in my tapes. Have done this several times and turnaround is good.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.