From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Many steps to accomplish the development, and each step has a cost. I found the online procedure confusing.
I can't recommend this company enough! Bravo and thanks for the memoriesđź’•
As a first timer here, I was very happy I made the decision to convert my VHS tapes into digital. I like the way they separate the events by subject, and I'm so happy to share them online with my family!
Easy to use process. Great customer service especially when you question what was transferred. Great responsive and timely. Highly recommend
Easy process, memory box delivered, protective wrapping and return mailing slip included. Packed box with VHS, sent to FedEx. Within weeks everything was transferred. A few weeks later my originals returned. It's just that easy. Thank you
Service and the quality of the product was more than expected
This process was so easy. I was surprised that it was so quick as well. I thought it was going to be really expensive, I think that is why I waited so long to get it done. It was super easy to send to my kids to watch. I wish I would have done it sooner.
Simply gather your photos and old tapes and send them in. My wife started crying when she saw videos that we had completely forgotten about!
In moving, I found some slides I had (about 150) that I didn't know existed. The process of packaging them and sending them off couldn't have been easier. It took a while for them to be processed, but no more than I expected. Also the picture quality wasn't as good, but cameras just seem to be better now. Overall I'm very pleased.
Hi Philliip, Thank you for taking the time to comment! We so appreciate the support!
I have sent two groups of videos.
I am able to access them online and put them cds myself
Hi Mary, Thanks for your amazing review!
I recently had my family reunion (1991,1992, and 1995) VCR tapes restored and am very happy with this company. I have since found 6 more family reunion tapes which I will be sending to have them done.
Thanks for your wonderful feedback! Your support means everything!
A friend told me about iMemories and they did not disappoint. My VHS tapes were digitized and are now available on my iPad to view at any moment.
IMemories is an amazing company.
HI Julie, This is what we hope to hear! We appreciate your kind words!
Very easy and fast! My family has enjoyed having the digital videos to share.
Hi Michele, Thank you for the fantastic review!
Great, I called several times and the staff was very helpful
Hi Roy, We're thrilled to hear that you were pleased with our representatives! Your words inspire us!
I loved it. My family and me are enjoying spreading the memories that were once just locked away. My only suggestion is adding possible problems that may arise (for us was a rusted screw on a tape. Also was not able to be converted.) Just need clear communication when stuff like that happens. I' m happy with the service and have been in contact with other relatives that may have old vhs, betamax, etc., that we may be able to convert. Keep it up guys :)
Hi Mark, Thank you so much for the detailed feedback. We want our customers to have the best experience with iMemories and will certainly forward your suggestions! Thank you sincerely.
They have done done a wonderful job for us. Quality is great, help is just a call away.
Hi Ed, Thank you for the incredible review!
Everything turned out wonderful. Better than I expected. I highly recommend. Very fast and efficient. Easy process
Hi Elaine, Thank you for taking the time to comment! We so appreciate the kind words!
I found two old unmarked camcorder tapes after 22 years. All I knew is the camcorder was given to us when our son was born. I was hoping beyond hoping there would be videos of our son. What a relief that one tape was me pregnant a week before our son was born and one was when he was about year old. I could not find anyone locally to convert these to digital and was grateful to find iMemories. And bonus...we can watch it on our smart tv too!
Hi Melissa, Thank you for sharing! Thank you for placing your trust in us to handle your cherished memories
I have been using Imemories for about 3 years trying to get my all my videos digitalized. They have all been so nice and have helped me when I contact them.
Hi Al, Thank you for your continued support! We're grateful to have you with us!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Christine, Thank you for your review. We apologize for any confusion with the process. The digital conversion is a two step process. The first step is to convert your photos, slides and negatives to digital photo files. The second step is how you choose to save the new digital images. We are happy to hear that our representatives were able to assist with the process. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.