iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Great communication. Fast delivery and quick process. I sent out these videos to a competitor of I memories a few years ago and they returned some of them and said they were not able to recover any video. I sent them to I memories to try again. To my surprise they were able to get videos revivals digitized. Very happy!
I was so nervous about going through this process, but you made it simple! I am so satisfied with the results that I am packing more to send to you. Thank you so much!
Love having these videos easily accessible on my phone and TV
Thought I would never view these videos again. What an easy process and beautiful outcome! Can't thank I'm enough!
I have now sent 3 different orders to iMemories with a variety of mediums from VHS tapes and other video tapes to picture negatives and everything was successfully converted to digital. I had never seen my wedding video because the friend who videotaped it had a different video tape size than I did. It was wonderful being able to see that and all the other home videos from my childhood. It is such a relief to know that they are stored digitally so that I don't have to worry about losing them. I will continue to send all my home videos until everything is digitized by iMemories.
I had no problems and I'm very satisfied. I've enjoyed watching my videos from years ago and sharing them with my children😊
Enjoyed the infinity transcription of our family memories.
My family enjoyed so much, we have laughed and cried together.
IMemories provided fast, professional videos and I'd use their services again.
Everything was smooth and enjoyed watching some old videos of my son when he was a baby.
The process for shipping and viewing videos, pictures, etc. is extremely simplified. There's no need to find packing materials or to identify whether the items are 8mm, DVDs, etc. Simply drop them in the box that is sent to you from iMemories and add the shipping label included. I was pleased with frequent progress updates and how easy it was to view videos on my laptop, iPhone, TV, etc. (I didn't have to ask my kids for help.) Downloading and sharing them were just as easy. Lastly, the quality of the videos was amazing, especially from the 60's. The technicians spent a little extra time to increase the quality of these. My cousins were excited, surprised and happy beyond belief in being able to watch themselves, their parents, and relatives at BBQs, picnics, etc. during the 60's. In summary, the entire process was extremely simple and efficient, and yielded very satisfying results.
I have not been able to watch my wedding video since 2003 because it was on VHS. I'm so happy that I can share this with my grandbaby who is 5 to see how her grandparents started! Love this!
The experience was easy and efficient. I sent my photos via FedEx, they were digitized, and returned to me. The service is expensive, but it is more efficient than doing it yourself.
We were very disappointed in the quality of our VHS conversion and we contacted customer support. They were very willing to redo the transfer at no cost and we're very pleased with the results and how they handled it all.
Family Movies going back over 80 years are now digitally saved for generations to enjoy
Good Job but too expensive for us. Videos were done well, no problems
The service was fast and well done. I loved being able to watch our old family films.
I had some precious memories on the old VHS which was jeopardized.to disappear forever. All of them recorded
In Europe. I bought several devices for recording VHS, but not none of them worked or worked with a poor quality. Now, thanks to the IMemories I have good quality in digital version of all my memories. Happy with results and will recommend it.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.