business logo of iMemories

iMemoriesReviews 11,427

4.3

From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


imemories.com
Founded in 2007
How would you rate iMemories?
grey star
grey star
grey star
grey star
grey star

iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

Instant Feedback

7,376 reviews
Illinois
1 review
0 helpful votes
Follow Mercury C.
Unfollow Mercury C.
Send Message
Share Review
Report Review

Best in the business!
August 27, 2024

Great communication. Fast delivery and quick process. I sent out these videos to a competitor of I memories a few years ago and they returned some of them and said they were not able to recover any video. I sent them to I memories to try again. To my surprise they were able to get videos revivals digitized. Very happy!

Date of experience: August 27, 2024
Arizona
1 review
0 helpful votes
Follow Sandra E.
Unfollow Sandra E.
Send Message
Share Review
Report Review

Exceptional!
August 27, 2024

I was so nervous about going through this process, but you made it simple! I am so satisfied with the results that I am packing more to send to you. Thank you so much!

Date of experience: August 27, 2024
California
1 review
0 helpful votes
Follow Kim E.
Unfollow Kim E.
Send Message
Share Review
Report Review

Family memories
August 27, 2024

Love having these videos easily accessible on my phone and TV

Date of experience: August 27, 2024
California
1 review
0 helpful votes
Follow Rena L.
Unfollow Rena L.
Send Message
Share Review
Report Review

Great memories
August 27, 2024

Thought I would never view these videos again. What an easy process and beautiful outcome! Can't thank I'm enough!

Date of experience: August 27, 2024
Texas
1 review
0 helpful votes
Follow Crystal G.
Unfollow Crystal G.
Send Message
Share Review
Report Review

The best memory keep saving system!
August 27, 2024

I have now sent 3 different orders to iMemories with a variety of mediums from VHS tapes and other video tapes to picture negatives and everything was successfully converted to digital. I had never seen my wedding video because the friend who videotaped it had a different video tape size than I did. It was wonderful being able to see that and all the other home videos from my childhood. It is such a relief to know that they are stored digitally so that I don't have to worry about losing them. I will continue to send all my home videos until everything is digitized by iMemories.

Date of experience: August 27, 2024
Ohio
2 reviews
0 helpful votes
Follow Jane M.
Unfollow Jane M.
Send Message
Share Review
Report Review

Very easy and safe
August 27, 2024

I had no problems and I'm very satisfied. I've enjoyed watching my videos from years ago and sharing them with my children😊

Date of experience: August 27, 2024
New York
1 review
0 helpful votes
Follow Teri H.
Unfollow Teri H.
Send Message
Share Review
Report Review

My videos
August 27, 2024

I love the way my videos came out. Even the one of my parents wedding which was almost 80 years old. I will be using imemories again.

Date of experience: August 27, 2024
New York
1 review
0 helpful votes
Follow Denise K.
Unfollow Denise K.
Send Message
Share Review
Report Review

Enjoyed the infinity transcription of our family memories.

Date of experience: August 27, 2024
Ohio
1 review
0 helpful votes
Follow Dawn W.
Unfollow Dawn W.
Send Message
Share Review
Report Review

Worth every penny
August 27, 2024

My family enjoyed so much, we have laughed and cried together.

Date of experience: August 27, 2024
Arizona
1 review
0 helpful votes
Follow Daphne R.
Unfollow Daphne R.
Send Message
Share Review
Report Review

IMemories did a fantastic job!
August 27, 2024

IMemories provided fast, professional videos and I'd use their services again.

Date of experience: August 27, 2024
North Carolina
1 review
0 helpful votes
Follow Aletha J.
Unfollow Aletha J.
Send Message
Share Review
Report Review

Awesome experience!
August 27, 2024

Everything was smooth and enjoyed watching some old videos of my son when he was a baby.

Date of experience: August 27, 2024
California
1 review
0 helpful votes
Follow Teresa K.
Unfollow Teresa K.
Send Message
Share Review
Report Review

Smooth Process / Outstanding Results
August 27, 2024

The process for shipping and viewing videos, pictures, etc. is extremely simplified. There's no need to find packing materials or to identify whether the items are 8mm, DVDs, etc. Simply drop them in the box that is sent to you from iMemories and add the shipping label included. I was pleased with frequent progress updates and how easy it was to view videos on my laptop, iPhone, TV, etc. (I didn't have to ask my kids for help.) Downloading and sharing them were just as easy. Lastly, the quality of the videos was amazing, especially from the 60's. The technicians spent a little extra time to increase the quality of these. My cousins were excited, surprised and happy beyond belief in being able to watch themselves, their parents, and relatives at BBQs, picnics, etc. during the 60's. In summary, the entire process was extremely simple and efficient, and yielded very satisfying results.

Date of experience: August 27, 2024
Georgia
1 review
0 helpful votes
Follow Janice P.
Unfollow Janice P.
Send Message
Share Review
Report Review

Love it
August 27, 2024

I have not been able to watch my wedding video since 2003 because it was on VHS. I'm so happy that I can share this with my grandbaby who is 5 to see how her grandparents started! Love this!

Date of experience: August 27, 2024
Ohio
1 review
0 helpful votes
Follow Eleana D.
Unfollow Eleana D.
Send Message
Share Review
Report Review

Easy and Effective
August 27, 2024

The experience was easy and efficient. I sent my photos via FedEx, they were digitized, and returned to me. The service is expensive, but it is more efficient than doing it yourself.

Date of experience: August 27, 2024
Washington
1 review
0 helpful votes
Follow Jennifer P.
Unfollow Jennifer P.
Send Message
Share Review
Report Review

Customer care
August 27, 2024

We were very disappointed in the quality of our VHS conversion and we contacted customer support. They were very willing to redo the transfer at no cost and we're very pleased with the results and how they handled it all.

Date of experience: August 27, 2024
Florida
1 review
0 helpful votes
Follow John K.
Unfollow John K.
Send Message
Share Review
Report Review

Memories saved
August 27, 2024

Family Movies going back over 80 years are now digitally saved for generations to enjoy

Date of experience: August 27, 2024
Florida
1 review
0 helpful votes
Follow Ellen L.
Unfollow Ellen L.
Send Message
Share Review
Report Review

Too expensive for us
August 27, 2024

Good Job but too expensive for us. Videos were done well, no problems

Date of experience: August 27, 2024
Virginia
1 review
0 helpful votes
Follow Nancy K.
Unfollow Nancy K.
Send Message
Share Review
Report Review

It was a great experience
August 27, 2024

The service was fast and well done. I loved being able to watch our old family films.

Date of experience: August 27, 2024
Massachusetts
1 review
0 helpful votes
Follow Sean H.
Unfollow Sean H.
Send Message
Share Review
Report Review

Great
August 27, 2024

Great/fast response and service. Would recommend to anyone!

Date of experience: August 27, 2024
Georgia
1 review
0 helpful votes
Follow Lesya P.
Unfollow Lesya P.
Send Message
Share Review
Report Review

I had some precious memories on the old VHS which was jeopardized.to disappear forever. All of them recorded
In Europe. I bought several devices for recording VHS, but not none of them worked or worked with a poor quality. Now, thanks to the IMemories I have good quality in digital version of all my memories. Happy with results and will recommend it.

Date of experience: August 27, 2024