iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
The customer service representatives were very accommodating and helpful when I had trouble navigating the website for my order and special instructions for the return of my materials after scanning.
I had a VCR tape that my Mom had used when she converted 8mm tapes. No VCR player but now in digital format I have access to these cherished memories once again.
I recently used iMemories to convert a collection of old VHS tapes to digital, and I couldn't be happier with the results. The process was seamless from start to finish. The customer service was outstanding—friendly, knowledgeable, and responsive to all my questions. They treated my cherished memories with care and professionalism, ensuring that the final digital copies were of excellent quality. If you're looking to preserve your old tapes, iMemories is the way to go. I highly recommend their services!
It has been so exciting to get to watch our family's home movies once again! Our four adult children are loving being able to relive part of their childhood! We have wanted to do this for years and we finally got it done! 🙏 Thank you!
I converted both old (from 1940/50s) reel films and hi8 tapes (from 2004-2007) to digital using iMemories. The process was easy and efficient. I called their customer service several times to ask specific questions (even prior to receiving the quotes) and each customer service person was friendly and helpful. Highly recommend iMemories!
From the start to the finish imemories did a great job. They kept me informed always.
My family loves the new videos and they are bringing back so many memories
Would highly recommend. Very efficient, and quick return!
The speed from when I mailed my media to viewing the digital conversions on-line was awesome.
This is the second time I have sent photos to iMemories and I am very satisfied with the whole process. I have been able to view my photos and share them with my family and friends. And all of my photos were returned very quickly. I was an amateur photographer and getting all my videos and photos online is the perfect
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The whole process was quick and easy and now we get to enjoy memories from decades ago!
The entire process was simple, easy and quick! The quality of the service more than met my expectations. Our family is very happy with the results.
Great website that was easy to use. The quality was exceptional and went beyond our expectations!
New, clean and secured boxes for shipping. Clear explanation of options. I would recommend to family and close friends
I've used iMemories for a couple of years now. This summer I found several movie reels at my Moms house and I sent them in to iMemories. The service was great and the reels are only four minutes total to watch without sound but a great way to see my parents in their early years. My Mom has really enjoyed stepping back in time too and watching them. We will continue using iMemories in the future. Thanks!
At first I was nervous to send my videos because I thought they would get lost, but iMemories did an amazing job ensuring that my memories were well taken care of and immediately returned to me. They were downloaded and transferred to a USB quickly and easily. I truly enjoyed my experience.
I sent in a number of videos in multiple formats. I received them on line quickly and they returned my video quickly. Very satisfied.
Sent a huge box of photos, 8mm film, VHS videos from our family treasures and all are now with iMemories server, all can be accessed by everyone in the family and all are safely kept and stored! It's been wonderful to know that our old family videos and films are now digitally preserved forever. We were sent a box to get everything to their location and all our originals were returned once the work was done. Very easy, very professional and not costly either. Since our initial "upload", I have sent more old photos to be stored and will continue to do that when we need to safely keep our memories stored forever. A small annual fee ensures our account is covered. The best thing is, all family members can log in and view or download anything stored in our account.
Hi Vicky, Thank you from the bottom of our hearts! We appreciate your wonderful review!
All uploaded well, though a few took a bit longer apparently due to tape issues. A useful online tool to view, edit & download.
Hi Mark, Thank you for the amazing review! We appreciate your comment!
Can't say enough about how impressed I am with the experience I had with IMemories. I was so excited and nervous to send my precious memories off but IMemories assured me that they had never lost a video. The process was so easy. When I began to get my memories back, it was such a wonderful gift. They repaired one of the videos which had come detached from the reel and enhanced the quality and sound. The videos are neatly organized and accessible through an app you install on your phone and TV. You can watch them like you would Netflix. I have recommended IMemories to all my friends and family over any other similar service. This experience has brought so much joy and happy tears. THANK YOU IMEMORIES!
Hi Deborah, We're so thrilled to hear you had a positive experience! Thank you for trusting us with such precious memories!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Cece, Your comment means a lot to us! We're grateful to have you with us!