business logo of iMemories

iMemoriesReviews 11,427

4.3

From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


imemories.com
Founded in 2007
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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

Instant Feedback

7,376 reviews
Tennessee
1 review
0 helpful votes
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Awesome
November 18, 2019

Smooth and easy process and well worth the affordable price to save memories
I will do this again.
Thankyou for the service and help to get this done

Date of experience: November 16, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 Star review. We are so glad we could help you preserve your memories.

Louisiana
1 review
0 helpful votes
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Family memories
November 18, 2019

The enjoyment and laughter these films have brought to my family are priceless. Do not keep the box of films, get them done ditigitally

Date of experience: November 16, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 Star review. We are so glad we could help you preserve your memories.

Louisiana
1 review
0 helpful votes
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Fast and efficient service!
November 19, 2019

It was amazing to see videos from 40 years ago - that will now last forever. My children will be so surprised. Thank you iMemories for securing my family memories!

Date of experience: November 16, 2019
New Jersey
1 review
1 helpful vote
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A trip down memory lane
November 18, 2019

Seeing my grown sons as babies again was truly amazing! Thank you I memories for making it possible! We had tried to put old tapes onto DVDs in the past and the process was so time consuming and complicated. This was so simple, gather the tapes, pack them in a box and ship them off! A few weeks later, wonderful memories began to appear in my inbox! I was able to send a few to friends and family, which they absolutely loved and then created a bundle of DVDs to keep for the future.

Date of experience: November 16, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.

Louisiana
1 review
0 helpful votes
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Enjoy being able to share on social media is wonderful. Great to watch with all family members. Thank you again for the wonderful service and getting all tapes back is a plus also

Date of experience: November 15, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.

Florida
1 review
0 helpful votes
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Memories
November 15, 2019

Ev eryone has been very nice & helpful. Ileft it all in ur hands. I do know my player works but I am trying to get to the media player. I forgot how. I am old & I just got a smart t TV. The Tv is sm art b ut I 'm not lol My key board is messed up sorryI will figure it out

Date of experience: November 15, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 Star review. We are so glad we could help you preserve your memories.

Arizona
1 review
0 helpful votes
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A great experience
November 15, 2019

I am so happy with IMemories and the service that they offer. I was able to see videos from 30 years ago... some had family members that are no longer with us. Priceless!

Date of experience: November 15, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 Star review. We are so glad we could help you preserve your memories.

Florida
1 review
0 helpful votes
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Super easy way to preserve memories.
November 18, 2019

The box you receive gives you simple, easy to understand instructions. Have recommended this to all my friends and family.

Date of experience: November 15, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.

Texas
1 review
1 helpful vote
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So happy I have these memories preserved!
November 15, 2019

I was terrified to let go of these video cassettes because much of the footage was with a son who passed away. They were handled perfectly and I got the originals back without a hitch. Thank you so much!

Date of experience: November 15, 2019
Patty S. — iMemories Rep
over a year old

We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.

Arizona
1 review
0 helpful votes
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Great job but on the expensive side
November 18, 2019

The process was very easy. After sending my photos and film in, I did find a cheaper place, but great service from imemmories.

Date of experience: November 15, 2019
Patty S. — iMemories Rep
over a year old

Thanks for reviewing our site. Let us know if you have any questions. 1-800-845-7986

Illinois
1 review
0 helpful votes
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Donald Pictures
November 15, 2019

The digital pictures are high quality and met my expectations. I would use iMemories for future photo conversions.

Date of experience: November 15, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 Star review. We are so glad we could help you preserve your memories.

New York
1 review
1 helpful vote
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BAd Communication
November 18, 2019

One of the tapes I sent was not able to be digitized and no one told me. They just sent it back. If I di d not call I would not have even gotten a refund.

Date of experience: November 15, 2019
Patty S. — iMemories Rep
over a year old

Thank you for submitting your review. We appreciate your feedback. We have addressed this issue and you will now be notified in your notification email that we couldn't produce something. We apologize for the inconvenience.

Texas
1 review
0 helpful votes
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IMemories was the best $ I've spent on myself in a very long time. The images I've seen are priceless! So glad I finally pulled the plug to get it done!

Date of experience: November 14, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 Star review. We are so glad we could help you preserve your memories.

Texas
1 review
0 helpful votes
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It's great to have all our memories in one place where we can share them easily. I wish the quality were a tiny bit better and that it fit our screen better.

Date of experience: November 14, 2019
Patty S. — iMemories Rep
over a year old

Thanks for taking the time to review our site. You may be able to adjust your screen settings to better fit your DVDs playing. Sometimes it's the TV setting and other times its the DVD player. I hope that helps you view your DVDs better. F you have any questions feel free to call us. 1-800-845-7986

New Mexico
2 reviews
0 helpful votes
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It was awesome to see our family movies again!
November 14, 2019

I sent movies that were in a format I couldn't watch at home. That way I wasn't losing anything if this all went wrong. I was pleasantly surprised. I love the movies. So happy to have them. Will be sending more!

Date of experience: November 14, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 star review! We are so glad you are enjoying the iMemories experience.

Missouri
3 reviews
0 helpful votes
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Fabulous experience!
November 14, 2019

Great service. Seeing our digitized memories is priceless! We are looking forward to enjoying hours of entertainment with our family over the holidays.

Date of experience: November 14, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 Star review. We are so glad we could help you preserve your memories.

Tennessee
1 review
0 helpful votes
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Great to view old videos.
November 14, 2019

It's been Great to view old videos. So far able to download all but 3. Trying to solve that concern.

Date of experience: November 14, 2019
Patty S. — iMemories Rep
over a year old

Thank you for submitting your review. We are so glad you are enjoying your memories. Please call us and we can go over your order with you and answer any questions you might have. 1-800-845-7986

Kentucky
1 review
0 helpful votes
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Absolutely wonderful!
November 14, 2019

Easy and painless! The digital plan is the way to go! I was able to share them with my family. It is an amazing service!

Date of experience: November 14, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.

New York
1 review
0 helpful votes
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Great Service
November 14, 2019

This is a wonderful service. Saves so much time and allows you to have all your memories in one place.

Date of experience: November 14, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 Star review. We are so glad we could help you preserve your memories.

Florida
2 reviews
0 helpful votes
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Priceless
November 14, 2019

Very impressed! Organized and easy! Couldn't be more pleased! I will definitely recommend this to my friends!

Date of experience: November 14, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.