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iMemoriesReviews 11,427

4.3

From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


imemories.com
Founded in 2007
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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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7,376 reviews
Alabama
1 review
0 helpful votes
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Awesome
November 21, 2019

Beyond happy with my order. Excited from head to toe to have all these memories at the tips of my fingers now.

Date of experience: November 21, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.

Wisconsin
1 review
0 helpful votes
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Excellant service
November 21, 2019

It was very easy to get my vcr tapes copied, I would recommend everyone get theirs done.

Date of experience: November 20, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 Star review and trusting us with your memories.

Pennsylvania
2 reviews
0 helpful votes
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Good transfer
November 21, 2019

This was the first time I've used iMemories. I love that they help us keep our cherished memories safe. I sent our wedding video to be transferred from VHS to digital. They did an excellent job of keeping the original just as they received it and returned it in same condition. When the video was available to look at online I saw that in the beginning the tape was on its last leg. Thank God I sent this in. IMemories did a good job transferring to digital from vhs. I plan to use them again.

Date of experience: November 20, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 Star review. We are so glad we could help you preserve your memories.

New Jersey
1 review
0 helpful votes
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Loving Memories
November 20, 2019

I am very thankful, you were able to convert all my old school videos. It was very exciting to see 20 plus years of videos I have not seen.
Thank you

Date of experience: November 20, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 Star review. We are so glad we could help you preserve your memories.

California
1 review
0 helpful votes
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Highly Recommend this service
November 20, 2019

The process was easy and fast. So pleased with the results. Absolutely recommend to everyone with home movies!

Date of experience: November 20, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 Star review. We are so glad we could help you preserve your memories.

Wisconsin
1 review
0 helpful votes
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Quick service, easy to use online interface
November 20, 2019

Straightforward process and easy to view & download results.

Date of experience: November 20, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 Star review! We are so glad you are enjoying the iMemories experience.

Georgia
1 review
0 helpful votes
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Fantastic
November 20, 2019

Great product, great service. Very satisfied with the communication and care I was given. Would definitely use this service again in the future.

Date of experience: November 20, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.

Colorado
1 review
0 helpful votes
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Works great
November 20, 2019

Company provided digital copies just as advertised. Easy and convenient.

Date of experience: November 20, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 Star review. We are so glad we could help you preserve your memories.

Kentucky
1 review
0 helpful votes
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Good timely work, expensive
November 20, 2019

Videos & movies transfered to digital fine... Now the dvd making is in question... does each little 3 minute movie cost 9.99 or can I get them all combined on one? If so, that's where they getcha.

Date of experience: November 20, 2019
Patty S. — iMemories Rep
over a year old

We appreciate you taking the time to submit your review. You can get a little over 2 hours on each DVD. With film reels you can get approximately 2000 feet of film. By choosing the Online Plus option you can consolidate your video into fewer DVDs. This also will give you a chance to delete anything you may not want on the DVDs or organize them in an order that makes sense to you. We would be happy to walk you through the process. Feel free to call us with any questions you might have. 1-800-845-7986

Georgia
1 review
0 helpful votes
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What a treat
November 20, 2019

I was a little nervous sending my tapes off in the mail, but they came back safe and sound, and the utter excitement of opening the first digital memorya video I hadn't seen in nearly 10 yearswas worth every penny.

Date of experience: November 20, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 Star review and trusting us with your memories.

West Virginia
1 review
0 helpful votes
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Too ecoensive
November 23, 2019

Much more expensive than I thought when finally finished the deal. Seems like the price went up as time went by

Date of experience: November 20, 2019
North Carolina
1 review
0 helpful votes
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Love your procedure from beginning to end. You make me feel you value my pictures and videos as much as I do. The discount coupons you provide.are a great incentive to do more than I normally would.

Date of experience: November 20, 2019
Georgia
1 review
1 helpful vote
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I've used your services in the past and have been very pleased. On this order my textured photos (wedding) were scanned poorly leaving a white spotted checkerboard pattern on each. There is no way I can even edit the electronic versions to make them look like the original.

Date of experience: November 20, 2019
Virginia
2 reviews
0 helpful votes
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Priceless surprise
November 20, 2019

My daughter can not thank me enough for the videos we now can share. She even cried knowing these priceless videos now can be viewed. Thank you imemories for this joyful experience.

Date of experience: November 20, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.

Ohio
1 review
0 helpful votes
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Awesome
November 23, 2019

I ordered your services for my stepson; I sent in 15 tapes & had converted to online viewing. I'm hoping he'll love the memories of his younger years.

Date of experience: November 20, 2019
Florida
1 review
0 helpful votes
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Thanks!
November 22, 2019

Thanks for my memories! I truly waited too long. My family is enjoying seeing past generations of our family.

Date of experience: November 19, 2019
Texas
1 review
0 helpful votes
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Happy!
November 19, 2019

Fast service, easy process. Price point is good. I definitely recommend this to everyone. Can't not say more, send all of your family photos, tapes and you too will be happy with the service.

Date of experience: November 19, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.

Utah
1 review
0 helpful votes
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Priceless Family Videos
November 19, 2019

I am very happy with iMemories service and my family is LOVING watching all of our treasured family videos. I will be sending more!

Date of experience: November 19, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.

Minnesota
1 review
1 helpful vote
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Imemories is the way to go! Giving my kids and siblings access to these treasured videos as part of their Christmas gifts!

Date of experience: November 19, 2019
Idaho
1 review
0 helpful votes
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Saved memories
November 19, 2019

This was amazingly easy! So glad I took of advantage of the opportunity!

Date of experience: November 19, 2019
Patty S. — iMemories Rep
over a year old

Thanks for the 5 Star review. We are so glad we could help you preserve your memories.