iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
It was a good experience. The digital conversion of my 8mm silent movies came out great. I grew up with 8 brothers and sisters and the memories from these films are priceless. My family thanks you also.
Files came back with mostly great digitized video. I was hoping the clarity of the long home movie would have been better, but it improved over the original.
Amazing experience sending in tapes and getting memories you've totally forgotten about.
At first i had problems with downloading the photos. But after conferring with the support staff it was easy. What fun to see old slides of ancestors that can be shared with present family members. All was done timely.
I was very satisfied with the whole process from beginning to end. Also, I was surprised with the pricing of the conversions because I have been wanting to transfer these precious memories for over 10 years at a fair price! The Customer Service was also Great! Thank You so much!
IMemories was a great fine. They transferred my video tapes within weeks and returned back to me with no problem. I really enjoyed seeing my videos again.
Great work.
Imemories experience was very good. Pick up and delivery was very easy. Most of the video conversions were good. A few the quality was bad and not visible but I was told I was this was because the original video was bad, which was disappointing. Where as some older ones were converted and copy is great. Overall very satisfied.
A bit slower turnaround than anticipated and down loading a little difficult. But am totally satisfied with finished product and will use again.
I'm very pleased with process and timeline iMemories has provided to convert my 700+ slides. Easy to follow and reasonably priced. My initial experience with the quality of the conversion is positive, but I've still got to observe the downloaded slide photos.
A positive experience.
I didn't see the promo code option. Per the customer service rep, I should use it when ordering the shipping box.
I found the site to be easy to work with and delivered as they promised
All my videos were processed and I was able to watch some wonderful memories. I will be sending more tapes to be converted to digital.
I love using iMemories. They have skillfully and sensitively provided high-quality images for me and my family for years. The Best!
Nice job. I didn't like that I was charged for blank tape footage though. I didn't realize film was blank when I mailed it in.
... and iMemories does the rest. That easy. They careful extract all the footage from the media and convert to digital. You'll get a quality output, so don't expect an express project.
Was very excited to view movies I had not seen since I was a kid. Great service.
I had a lot of anxiety when I first started my iMemories account. I was trusting my most precious memories with a company who did not know me from Adam. The iMemories staff were professional and friendly as I constantly called to track my pictures and videos. They have always taken great care of my package each time I have sent my memories to them. My whole family's best Christmas gift, each year, is watching their growing up years online. I will continue to trust iMemories with the items that mean the most to me.
I'd say I expected more concerning the clarity and colors.
It is convenient to watch all in one place.
The family enjoyed it together.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.