iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
I am really happy with the results of my digital conversion. My children are really enjoying viewing their childhood videos and I am very happy to be able to view my Wedding Day videos. I no longer have a VHS player so I could not have shown my kids my Wedding. Thanks for the Memories!
Good company, doing what they said they would do. I'm just editing and hope they turn out the way I hope they would. Some of these films are quite old. Memories are very important to hand down when your gone. I wish I would have had these with my ancestors.
Wonderful to see memories again! Thank you so much for transferring my memories! Will refer I memories to friends!
My experience with iMemories has been extremely satisfying.
We tried to watch the old super 8mm and the 8mm films with a projector and almost ruined the film on a few reels. It was a pleasure watching the same films digitized, bringing back lots of good memories. I should have used iMemories years ago.
I will send more videos when my old ones are returned.
Everything worked as advertised. The staff was friendly and knowledgeable during all calls.
I recommend this process to anyone.
How fun it was to receive my videos online and see movies I didn't even know existed of my family. Thank you so much for bringing these great memories back for me!
Im having trouble downloading my digital files. Also there is no sound.
These were very old family VHS tapes that were almost completely unwatchable. You guys did an outstanding job converting it to digital and viewable once again. Many thanks
Once completed, did not see it as a great value. Had difficulty sharing with family. Still not sure how to do it after many tries. Granted, I'm not very skilled with electronic media. Clearer instructions on troubleshooting would be helpful.
Very good! Company clarified all my questions prior to sending anything to them. Also, continue to provide support during the process.
You did a great job of making these available. Thank you.
I expected to own the digital copies and didn't realize it would require a subscription to continue to view them. I have not received my original media back
Loved how they worked with my family & I. We ended up creating 2 accounts since my in-laws mailed some of their old camera videos along with my stuff in the box. They didn't make it difficult either! They were Very helpful given the confusion of my account!
Everything was smooth and slick and worth the wait!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.