iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
The process could not have been easier, from sending my videos to you - to completion of the process. Updates were provided regularly, I never had to wonder what was going on. I do have one question, when will my original tapes be returned? Haven't received them. Thank you
My family was overwhelmed to see a home movie our our parents' wedding in 1954. I found it on an old movie reel, and could never have seen it again were it not for iMemories. It was the best gift I could have given them, and now one that will last forever.
Getting our memories processed and renewed wasson easy. The staff answered all my questions. Thank you all.
It was nice to share these videos with my friends and family. Thank you for the amazing memories.
Video quality was not near what I expected based on the claims in the ads I saw.
Very nice conversion. My videos came back very quickly. They were all converted nicely. I appreciate it!
I have been given a wonderful window to look at my love ones. I am soo happy
I love this service. I was able to see videos from when my kids were babies! Thank you!
I had several old VHS movies converted. Many precious memories restored beautifully. I would recommend using iMemories.
Most parts are self explanatory but several times had questions not sure of -called iMemories, they picked up and walked me through the issue. And they do not make you feel rushed.
Very easy. Took a little longer than expected but I mailed in my project right before the Holidays.
I was very disappointed in the quality of the files they sent me. The images were blurry & they made several files for each VHS I sent them. I paid almost $300 and am very dissatisfied. I would not recommend this company to anyone. When I called to see what they could do for me, the girl was not very helpful. I asked about getting them transferred to DVD & I would have to pay an additional $10 for each DVD which would be appropriately another $200.
Very informative every step of the way in the process. I am very pleased with my videos that were recovered. Great quality.
Everything from ordering to completion when smoothly, although i had hoped that the quality of the re-do would have been better. But I understand it's reliant on the quality of the original
IMemories converted a pile of very old Beta and VHS tapes for me. The process was easy. Just send. I got back by email organized digital videos of so many things I had forgotten about. I have watched them over and over. The quality is good. It is wonderful to have these times in my life visually restored.
The only thing I did not like was the limited viewing on line (30 days).
First set of films I have enjoyed watching. I am unsure how to put them on thumb drives though.
All excellent. Only one thing, I can't play the dvds on my old player, just on my new one.
Ok, I have enjoyed seeing movies I could not see at home. I have the membership with your company so I can review and look at them whenever I want to. My annual membership does include any films I have ordered - correct? It better be!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.