iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Imemories was very efficient in getting my old videotapes converted into a digital format that I have been able to download onto my computer. I now feel better about them being safe from damage due to possible wildfires in California. The videos were fun to view right from the Imemories account I set up on their website. It took about a month or so to complete the process. Thank you Imemories. Lots of tears and laughter watching these older videos.
I love looking at all the photos from my childhood (and before). The quality of the photos that were transferred from slides was great.
Just a great service, had all my mom's vhs tapes converted. The process was easy from start to finish.
When can I expect my originals pictures and film to be returned?
I used iMemories as a Christmas gift for my parents and they love it.
I have had nothing but great experiences with iMemories! Their work is professional and turnaround time is quite reasonable.
I've had a great experience with the movies being converted. I wish the quality had been better. I do wish I could have looked at them before purchasing since it's videos I hadn't seen in forever.
I am very pleased with the digitizing of my videos, so many precious memories I will forever cherish! IMemories did an awesome job, I had a VHS tape from 35 years ago and the quality of the digital format was great. I am so glad I took the chance to get this done. I have recommended to my friends and family and I have a few more that I will be sending off to be digitized. Super happy with this service!
Still have not been able to download certain videos. Directions from iMemories don't work on my MacBook.
Prompt replies, excellent quality and a joy to see movies long forgotten!
Converting the data to their website worked well. But I want the data on a hard drive so it's mine forever, but it's next to impossible to make this work. I've asked for help with no real resolution. It seems they want you to buy Cloud. I guess I need to pay extra for them to give me MY videos on a thumb drive?!
We had over 64 video tapes we couldn't watch anymore because our camera was broken. Imemories loaded them up and now a day doesn't go by that one of the kids doesn't mention a video they just watched and the entire family gets to go watch. The last comment - "Hey, go watch Sept 2000 when dad became a dad! It's so sweet, I cried!"
I should have done this 10 years ago. We are so pleased with the results.
I still have not received my originals dvd's back from imemories.
Had all our old (50+ years) videos and slides converted to digital formatted as they were starting to degrade from age. Very satisfied with the conversion process. Now we can share our family memories with all members of our family. Well worth the cost.
IMemories was so easy to do from start to finish! I had been wanting to get my tapes into something on video or DVD for a long time and when my daughter gave me the IMemories kit for Christmas, it was wonderful! Great company and the videos were wonderful. I opted to get the videos and the DVD's and I purchased a year of memory storage with them so it wouldn't take up all my cloud space on my IPad. The cost is so reasonable and the peace of mind knowing that all my memories are safely stored and I have them to see at my fingertips! Thank you IMemories!
Very efficient and good quality. Very easy to download and I was able to share with my family. Very happy.
Great website that was intuitive to navigate. There were also several promotions available that saved me a lot of money. The kit to send your memories back was also a great service. And lastly, great communication throughout the entire ordering and fulfillment process.
Very dissatisfied... I didn't know that sending my canton would end up being held hostage until you basically pay more money to get different things all I wanted was a CD or a disk Drive that's it. Plain and simple but instead they keep sending me different things about the cloud and so on and so forth I am so confused I would never recommend the site to anyone. I just find it extremely confusing on when you order some thing they hold everything hostage until basically you upgrade. Unbelievable
I love the service IMemories provides and the cost is ok but the quality of the transfers are not always great. When I sent the same items to another transfer company to just have a comparison it was obvious more care was taken with managing the transfer with better tracking and lighting. It's a tedious process I know but it seems it could be better if another company can do it.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.