iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Excited to see old family movies and slides not view for 20-30 years. Disappointed with how to use website, was hard to follow instruction or find out how to do something
Had a video that needed a slight tracking adjustment and it would have been great. Seems as though the video was set to play and not adjusted at all.
Still I am not clear what got converted. Yes, I got some family movies downloaded. However, I had other small cassette tapes that had other music and? Which I have not received as being converted?
Absolutely fabulous given the fact this was a VHS that was 24 yrs old will no doubt use this company again
I was nervous to send my VHS tapes in the mail but was quickly reassured due to your keeping me informed during the entire process. I loved that you uploaded some of the content in the middle of this process so I could see the progress and start enjoying my memories immediately.
Thank you
Grateful
How surprising to see a much younger me, to meet my friends again and to see my far flung travels.
The time it took was too long. The video came back in black and white instead of color and had to get corrected. Ordered in December. Finally got the video in March.
The 2 stars are for the slides that were well done but still waited far too long.
First time I used iMemories, used a different company before who never caused this much hassle. I will be going back to them for future needs.
I sent in a big box of videos to have converted and imemories did an incredible, prompt job! It was an amazing experience and so fun to see all of our memories again! Highly recommend!
Absolutely no hiccups sending in and receiving my materials back! And it is awesome to be able to log in and see my videos from sooo many years ago... we will be sending in another load soon! Love this!
Great to be able to watch home videos again, anytime, anywhere!
Everything that was explained to about this process was delivered as promised. My tapes were returned in very good condition and I am very pleased with my purchase. Thanks!
I have the ability to transfer all my items to digital, but didn't want to spend the time on it. The videos look great and I was able to download all of them to my computer. I am glad to have this done.
I'm very pleased with the service and quality of my videos. I was hesitant because I knew nothing about IMemories other than their 5 star rating. Now I can see why.
Thank you I memories for converting our old Bell & Howell films to digital files so that we can use this for my mom‘s 90th birthday party. I know this movie event will be a hit for all of my family. Thank you again.
I had a bag of tapes in my garage for (literally) years. On my bucket list to get this done and i did! Easy to share with my family. Thanks so much for this easy, process!
Your company did 4 vhs tapes for me. They all came out amazing. Family I haven't gotten to see for years (due to passing) were brought back to life. The video is as clear as the day we first watched it on the tape itself. Many memories of my sons birth and growing up. My parents. I have sent 3 more tapes in to be digitized. So thankful. Great Job
I realized I should preserve our memories recorded on VHS and 8mm. I found iMemories and although initially I was afraid of sending my memories in the mail, there was a sign of relief when I received an email confirming receipt. They kept me in the loop about the process and how long it may take. I began to receive emails that a few of the videos were uploaded. I haven't seen these videos in years since I no longer own a VHS, therefore, tears weld up as I saw my children as babies. They recorded every video and sent back the videos after they were recorded. They also confirmed that I received the package. I have recommended iMemories to my friends because I'm so happy with their quality of service and communication.
Amazing looking back at family and friends I have not seen in years
It was awesome. The quality was great. Fun family memories
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.