business logo of iMemories

iMemoriesReviews 11,427

4.3

From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


imemories.com
Founded in 2007
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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

Instant Feedback

7,376 reviews
Iowa
1 review
0 helpful votes
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So glad I did this!
April 5, 2021

Boxed up all our home movies, sent them off, was contacted when they were received, and started getting emails they were ready. Downloaded where I wanted to store them, can view anytime. My kids are adults now, we love looking at them growing up, so many memories. This was very easy and so worth it! I have told all my family and friends about it.

Date of experience: March 17, 2021
New Hampshire
1 review
0 helpful votes
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Happy Customer
March 17, 2021

Never disappointed... I have hours of Memories to catch up on... the ladies on the phone are always more than helpful if you get in a pickle with downloads etc.
Don't think twice put your precious Memories in good hands, so you can look them up on your phone and share with family and friends anytime anywhere!

Date of experience: March 17, 2021
New York
2 reviews
0 helpful votes
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So happy!
April 5, 2021

I was delighted to see my kids little again brought back the best memories. They loved it too! The delivery and the communication was great. Thanks

Date of experience: March 17, 2021
Florida
1 review
0 helpful votes
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Very easy to do.
March 17, 2021

Sent in old films and received new films on line. So great to see movies that were 60 years old.

Date of experience: March 17, 2021
Massachusetts
1 review
0 helpful votes
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They came out beautiful!
April 5, 2021

So excited to share with my friends and family! The pictures were absolutely gorgeous with fantastic resolution.

Date of experience: March 17, 2021
Pennsylvania
1 review
0 helpful votes
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The grandkids have shown the most enthusiasm receiving a surprise video from 20 years ago. It's been great fun!

Date of experience: March 17, 2021
Massachusetts
1 review
0 helpful votes
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The families loved it. We will cherish seeing them all
Young and so full of hope

Date of experience: March 17, 2021
Nebraska
1 review
0 helpful votes
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Conversion of VHS & 8mm tapes
March 16, 2021

Prompt response to request and timely conversion to new digital format.

Date of experience: March 16, 2021
California
1 review
0 helpful votes
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So far excellent!
March 16, 2021

The proof is in the pudding... I have already recommended to three friends.

Carl G

Date of experience: March 16, 2021
Illinois
1 review
0 helpful votes
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When my mother-in-law passed away, we inherited several films with no way of viewing them. IMemories made them accessible again so they can be shared with all her descendants.

Date of experience: March 16, 2021
Arizona
1 review
0 helpful votes
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Amazing Work!
April 5, 2021

My home videos came out amazing! Saved me from having to figure it out myself and look great. Something I couldn't have done for sure.

Date of experience: March 16, 2021
Colorado
3 reviews
0 helpful votes
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Awesome
March 16, 2021

It was so nice to be able to watch some old videos again, and iMemories did a very nice and professional job of transferring my videos.

Date of experience: March 16, 2021
New York
1 review
0 helpful votes
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Excellent
March 16, 2021

Excellent service. Good quality products. I'm very very happy with them.

Date of experience: March 16, 2021
District of Columbia
1 review
0 helpful votes
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Precious memories
April 5, 2021

It was great! Very good quality as ild as my films were snd had been through a fire. It is pricey for boxes to send snd return.

Date of experience: March 16, 2021
Connecticut
3 reviews
1 helpful vote
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Not as good as I hoped
March 16, 2021

Service was excellent and well worth the $$. However, I was unable to download to my computer, but was able to download to my iphone. My computer is a new iMac desktop version 11. 2. 3.

Date of experience: March 16, 2021
Florida
1 review
0 helpful votes
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10 Stars
March 16, 2021

Memories that will last a lifetime. It was fun to share with my family and reminisce.

Date of experience: March 16, 2021
California
1 review
0 helpful votes
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Karen Jean Super 8 films
March 16, 2021

Great! User friendly and when I called to sort out options the technicians on the phone were very helpful.

Date of experience: March 16, 2021
Washington
1 review
0 helpful votes
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Well done
March 16, 2021

So thankful to have these memories preserved, and mostly pleased with communication.

Date of experience: March 16, 2021
Florida
1 review
0 helpful votes
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Memories are Forever
March 16, 2021

My family is really enjoying the videos of them growing.
We think it was the best thing we did for our family and future generations.

Date of experience: March 16, 2021
Texas
1 review
4 helpful votes
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Joyful memories
March 16, 2021

I have experienced a vast range of emotions while viewing and sharing my memories from nearly 30 years ago. I've laughed and cried and received so many positive responses from friends and family of a time they forgot about. Seeing my deceased relatives when they were full of life has brought me immeasurable joy. I'm very thankful for Imemories. The experience has been top notch from start to finish.

Date of experience: March 16, 2021