From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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The digitizing is great but I haven't figured out a way to get into my photos yet. I can arrange the pics in their albums and add a pic from an album to another album.
Have more work to do with it. Also once you label or put info on the photos in imemories - that information does not go with the photo if you download to DVD or thumb drive. I have found right now that I need to pay for the memories iCloud in order to keep the info on the photos. Wish I would have known that from the beginning. Overall a good service. I didn't want to buy a machine to scan all my photos in - close to 1000 that I chose to digitize.
I am so glad I submitted my tapes for digital conversion! We are having a blast watching segments from the past 30 years of our lives!
So far the family is enjoying seeing videos that we hadn't viewed in years. Because the tape was obsolete. It know is nice to be able to share with everyone who is in the videos. However, I was disappointed that it takes so long to download the video clips that were paid for conversion to online services. I felt pushed into paying for the "cloud" service and then still not being sure of easy access. Perhaps in the future I would select DVD's but they seem to be going obsolete too. Not many computer devices have a drive.
Straightforward and efficient procedure. The quality of the images is probably as good as one could expect.
Still waiting for the return of the originals, which usually takes some time after accessing the images online.
The whole process was easy to follow and timely. Instructions were very clear and organized. My now converted videos are now in digital format and easily accessible. The quality is wonderful! I would highly recommend.
Everything seems fine. Seems that the cost was higher than I thought it would be, but am satisfied. Thank you! I will enjoy them for ever.
I loved getting my videos converted to digital! This has been great!
It was wonderful to be able to see the movies of my daughter as a baby as well as family from long ago. It was definitely expensive, but I am happy to have them.
We had no issues with our order with iMemories. I wish we had done this sooner but were unsure and afraid we would lose our video tapes. But got them back with no issues.
Easy to work with, wish they were able to enhance quality, wish their was editing capabilities before you download. I would use again
Excellent customer service. After many years of using your service we would never consider anyone else.
Very well managed customer communication and service execution. Sure it takes time, and may seem a bit pricey, for the whole process to complete but definitely a memorable purchase and one that I would recommend to family and friends. Very pleased!
Slides and photos digitized. I'm waiting for the slides to be returned so I can send another carousel for digitizing.
They did as advertised and digitized my randomness. I think it's all there. I'd love to have it in order by date and I'm not clear if I purchased dvds, but that's something I can figure out later. Overall, very happy to be able to see my old videos!
Great job and thank you! I have had hours of fun watching my old home movies.
Very satisfied with the time that it took from start to finish.
My tapes were not all cleaned up as advertised. One of my VHS tapes was not even copied and they still charged me for it. When my tapes arrived back I was still able to view the tape that they marked not copied. It seems as though they rushed my order. I would not recommend this company.
This is the second time I used this service, and both times they gave me what I expected. The quality of the product is as good as what we sent, and it was done in a fairly quick time frame. My only complaint is that for the amount of video I received, it was a bit pricy. I wish I would have done some price shopping before selecting them.
My fiancé passed away 4 months ago and I remember he had previously recorded mini dvds, about 15 years ago. So I did some research and found this website I was a little nervous mailing my only memories of hearing his handsome voice. However, overall it was a great investment because I was able to have access to view all the wonderful memories on any electronic devices such as; TV, tablets, phone and computer any time of the day. I was very pleased with their service, once done they mailed my precious memories back in the same condition I had them. The only thing I wasn't happy with if you want to convert into a dvd it's a shipping charge per dvd.
Very slow with not so great quality and organization. Received somebody else's photos and videos as well. Called over 2 weeks ago and they still haven't followed up with my concerns. In addition, it took 2 months for my videos to all be uploaded. Now I have to pay $50 a year for their service on top of the $300 I already paid... wasn't aware of the yearly or monthly charge. Very disappointing experience.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members