iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Easy process. They sent me the box to fill and return. Within a few weeks my VHS tapes were digitized and ready to watch. IMemories kept me informed throughout the entire process.
I'm so thankful I finally took the step to convert my old home videos! I always wanted to, and iMemories made it possible.
So glad I finally did this. I have had hours of entertainment watching my babies. Bitter sweet since they are all grown up now.
I would highly recommend imemories! They did a great job of converting my home movies to digital.
A very easy transaction. Received the online digitized films sooner than expected.
Experience was good. It was a little confusing for someone who Is not technically apt. I don't know much about digital or downloads so I was not sure what to do after I received emy finishedr products. I am happy with theapes befit finished product and glad I did it. I was supposed to get a discount becausei did return my tapes before the deadline but that didn't happen.
I have had nothing but great interaction with Imemories. Their work is great and the prices are reasonable.
I love IMemories! Very fast service and quality is great. Thank you!
We had so many old movies and slides, but we didn't have the equipment to concert them. IMemories did a great job! Our family really enjoys looking at these images from the past.
I was very happy with my experience with iMemories. The digital videos had excellent quality and it was wonderful seeing and sharing my memories.
Every time I called they helped me with my questions. Always patient and respectful.
My experience was very positive and would highly recommend iMemories. I like the ability to download and save them to any device I choose. It is great being able to share them easily with family and friends.
Working with iMemories to transfer our old video files was a pleasure. They were efficient, responsive, and the end product met our expectations.
So far, I have uploaded over 1,700 videos and 15,000 photos. It is the best thing I ever did. My boys all have access to them and love watching. I also uploaded videos from the 50s of my Mom, Dad and inlaws... proms, engagements and weddings. We would have never been able to view these till now. It so was worth it.
I sent my memories in because I was in search or my lost wedding video and birth of my daughter whom is now 24yrs old. I unfortunately still haven't found those videos but I had so many other memories that I totally had forgotten. To see my now late husband brought tears to my eyes and joy to my heart. Thank you so very much for doing such a amazing job imemories. I hope to find more videos that you will be able to bring back to life. I am sincerely grateful and thankful.
Great communication and care throughout the whole process.
I was very well pleased with the entire service! From the packaging that comes to my home, to the processing times and return of the product. Thank you for everything! Our memories are saved forever!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.