iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
No complaints, got updates throughout the process, videos are exactly as expected, and tapes came back safe and sound.
Easy to ship and the wait time for conversion was reasonable. Love that I can watch these memories again and again from my computer, iPad, or phone.
IMemories did a fantastic job, I love them! I was a little confused as I thought I was getting a CD's as well as them being in line? Thank you the quality is unbelievable!
Some of my beginner tapes weren't worth having converted but the ones that were were wonderful
I am very happy with everything, Thank you! I'm sending more memories to you!
Every step was easy. Getting to see my outdated films was so exciting. I could share them with other members of the family. Got all originals back along with theDVD's I ordered. In the near future I will be sending some other types of memories.
As usual, everything came out perfect. Outstanding service. Thank you
Very easy shipping of videos, great online user interface, quick turn around time!
Good communication for every step of the way, whether online or by phone.
Imemories displayed the highest level of care and communication with the process of digitization. They were informative throughout the entire process. I am completely satisfied with the process and end result. Thank you for your service.
Sent multiple different format video tape recordings in to be digitized. My tapes were returned in perfect conditions and the files online have been a joy to watch.
I just wrote a review and Sitejabber changed my rating to 5 stars! Wrong! I didn't give it 5 stars.
I sent in a fully packed box of VHS tapes, several years old, and memories digitized them perfectly.
CDs converted to digital but I have not received my originals and it's been 3 months
Had some old VHS tapes from when the kids were young. Did not have anything to play them on. Sent them to iMemories and they converted to digital. I downloaded to memory sticks and gave to each one of the kids where now they can enjoy along with the Grandkids.
Very efficient and everything was done as advertised. I love looking at my old videos from my kids 25 years ago.
Thought we got a CD back with it as well. Dropped in person to Scottsdale processing location.
The process was a little slow but I was pleasantly surprised with the outcome. I was able to save the digital videos on a hard drive.
We have used I memories two times and both times we have been completely satisfied with the results
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.