iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Customer service was superior bar none. Explained the entire process to a less-than-tech-savvy person.
Very professional and fast. Videos turned out great. Would recommend to everybody.
My videos are AMAZING. You totally brought back hundreds of special moments that I could easily share with family and friends. Thank you! My kids are in their early 20's... the videos captured special moments from their birth, to toddler to early childhood to now. Just AMESOME!
I can watch the videos on line and they came out very good. However I still have not received my original back.
All the videos came via email, labeled and easy for me to organize. I will make a copy for each of my grown children. We watched a few of them at the last family get together! Such a treasure! Thank you iMemories for helping us maintain our precious memories!
IMemories was a pleasurable experience - sent box in and I use their storage site frequently. Prices are very reasonable!
*It does take a few weeks to get them "digitized" and stinks personally since I don't have VHS players anymore - but also wish I knew ahead of time that they don't take items that are of Commercial or Off-Air nature.
(Had 1 memory off old VHS tape from local WNBC - when I appeared on tv, but they don't handle those)
IMemories is a wonderful service, very easy to use and reasonably priced. I love that all the slides, tapes, and video's are now in one easy place to share with my family. Memories should be revisted and shared!
These 2 very short movies were lost and now my mom who is in both was able to see them before her dementia took her away. Ty so much for making that happen.
I am very happy with the end product but the process was a bit confusing.
I am amazed at my digital photos and how quickly they were done! They are beautiful and it is so nice to have them all together to see. I am so happy with them that I have all my mother's old photos and I have already requested a box to send her in to be done! Thank you so much!
From the start of the process to the delivery of the finale product my dealings with iMemories could not have been better.The website was very easy to understand and navigate and all employees were pleasant, very helpful, and professional. I have and will continue to recommend iMemories to anyone thinking of transporting and consolidating memories on Thumb Drives or DVD'S etc. for viewing.
Great! Amazing reliable service- communication with customer is ongoing throughout process. Product results fantastic. Will be using again for sure!
I was so grateful to iMemories for converting old videos tapes to digital. I no longer have to hold onto to those bulky tapes which are such an eye sore. I don't have nor any of my family members have a VCR. Thank you for the service...
I have sent 8mm film and also vhs. I've been very happy with all the results. Would defiantly reccomend their service!
I received an email that my videos were ready to view. We have been enjoying them ever since
This was so easy — and the best thing about iMemories is that any time I had a question, it was easy to pick up the phone and call them. They actually answer!
It was an easy process start to finish. Really thankful to have these memories saved for years to come.
All the videos I've sent have been converted, I'm so happy with them.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.