iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Uploading was a little difficult for someone who is not very adept with the concept of uploading then downloading to an external hard drive. It took awhile but I managed to get it done and I'm very happy with the results.
Loved looking at my kids when they were younger. Good memories.
I never received any word till now. Not sure if I received my complete order only parts
IMemories did a great job with all our slides. I like the way they grouped them in separate titled folders the way I sent them in.
The colors were pretty good considering how old the slides were.
My experience was great! The process was explained well and the process clearly layed out. My memories were converted faster than promised and we're easily accessible! We have had so much fun rewatching so many family videos we hadn't seen in years! That k you!
Got my movies converted as promised. Had some extra communication that was my fault. Talked to many different people, making the process more difficult. I think the prices are high. Neither delighted nor disappointed.
I am very pleased with imemories product quality and response time in digitizing my items.
I think this was Ok as far as am concerned. Was disappointed my most treasured wedding video was not converted.
I was able to go back in time and relive what it was like to have my mom around! To the people who came up with this, thank you so much for the memories!
I realize much of this is mundane and NBD to many but:
- When I packed up my memories, I included a VERY detailed letter about certain things... which apparently was immediately disregarded.
- I had 2 copies of 1 video. My graduation. I attached a note to it (and taped the 2 VHS TOGETHER) saying I only needed 1 copy, but I wanted to be sure they had both in case 1 didnt work... I got both transferred, so paid for the same thing twice.
- Much of what WAS transferred is horrible quality. I get things age and theres not a lot you can do about it, but many are hardly viewable at all. I expected better quality. It hasn't been that long since they were last viewed, and at that point they weren't as bad as I see on here now.
- For as much as I paid to do this, I expected far better.
I've used iMemories several times and had a wonderful experience always. Thank you so much!
Amazing and well priced. Quick and better than anticipated. I will most likely use this service in the future and strongly recommend.
We have now had all of our slides and various types of old family movies digitized. Memory lane for sure! Great job, iMemories!
Im very pleased with my order. I had a dozen VCR tapes converted & am so glad I did.
My wife and I were initially somewhat reluctant to send our family tapes away. But everything went as promised and hoped! The quality of the conversions were all excellent -- color and sound! We are sending our next round of tapes in moving forward!
Easy process to send in and within a couple of weeks view online in app, so many great family memories!
Everything was exactly as they promised! So glad to be able to watch my home videos on today's devices! Highly recommend!
Process was seamless. Digital files look fantastic!
I loved seeing my old movies after years of the tapes sitting on the shelf!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.