iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
They do a great job of converting analog stuff to digital.
Sent 11 tapes they didn't do one said it was not purchased with my order, I guess there wasn't much on the tapes, a lot of money for about 45 minutes of media.
So far the digital service is great. Waiting for the DVDs to arrive!
Great service. I can now save my old movies for the generations to come
Converting our films to digital by iMemories has far exceeded our expectations! The quality of the pictures and sound is truly exceptional. Some of the videos were more than 50 years old. We are seeing and hearing family members that have passed away. They are being brought back to us by our being able to easily watch our films.
It was wonderful! I received all my movies digitally and I have saved them to my computer. Lots of tears
Your staff is very professional and personable. Love doing work with your company.
We will be viewing our uploads in the next few days and creating dvd order shortly.
I thought the videos would be enhanced and they are no different than when I watch them. Got this same thing done much cheaper by someone local and didn't have to mail them in. I did like the online aspect.
Very professional. If I had question they were very efficient in helping me. Great experience.
IMemories did a great job. It did take more time than I would have liked and the original memories needed some work done for better quality. But the team was very responsive and truly helped us out. We now have our VHS memories back home and all digital copies to enjoy for years to come.
Thank you!
Beth Fullam
Easy and turned out pretty well. Nice to have these online.
Great, thanks! I really like that I can track the progress via your website.
I have been using imemories for about a year now and utilize the cloud service to store all my pictures and home movies. I plan on continuing submitting old tapes for conversion in the near future.
I recently sent three videos to be converted to digital and added to my on-line library. Experience was overall excellent... communication that videos were received and converted was timely and effective. Overall very satisfied with the result.
Essential seconds of our video recordings were omitted from the resultant digital snippets. I cannot find any way to communicate this with the iMemories staff. I would like them to look at the originals again and restore missing scenes, but I don't know how to talk to them. Sad and disappointed am I.
Easy to use - excellent service! The family home movies are now preserved for years to come.
The delivered as promised. Very happy that I finally got my memories processed.
I am thrilled to have these precious memories available to view anytime! Thank you!
Where are my originals they didn't come back as you promised
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.